Most Helpful Customer Reviews
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12 of 12 people found the following review helpful:
1.0 out of 5 stars
Drivers thin, performance subpar, glitches, colors, etc., August 27, 2003
In design, it seems sleek, useful < two card ports built right in> and fast. EXCEPT... Windows XP/XP Pro,, simply hates the drivers supplied. Constant battles to get the computer to not only recognize the scanner, but to KEEP IT installed.I have had many a fine day wasted just getting it reconfigured to work. NOTHING else is changed, yet the system constantly cant " find" the scanner. Just a nightmare that the drivers never seem to solve.
Now, performance. I have had numerous problems with severely distorted colors, mysterious " bands and streaks" across photos scanned, rendition and color way off the mark, all around, I would NEVER buy a visioneer again. I bought a 5820 to try n get buy with it, till I can afford a Minolta 5400 or Dual Scan elite, the visioneer 5820 wont even operate or configure with XP.visoneer has a lousy reputation with Windows, and Win XP goes to great lengths to make sure you DONT purchase another Visioneer scanner. I cant rate it lower than 1 star, or i would.
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8 of 8 people found the following review helpful:
3.0 out of 5 stars
Nice scanner-Lower res. than competition and not as fast, July 14, 2001
3 1/2 stars. Scanner installed without a glitch running Windows ME. It is very nice looking and has a compact footprint. My wife could use it to email a friend's obituary to some familly members without much help from me, so it is very easy to use.I purchased largely because of the Compactflash/Smart media card readers built in. I own a Canon G1 wich has a usb connection to download my pics to the computer and it seems to be just as fast as the compact flash reader on this scanner(the camera has excellent upload speed), therefore the reader is really no big deal for me as I thought it would improve on the upload speed. The Color reproduction seems fine, but not perfect as I would like (I am, as my wife would quickly tell you, VERY picky). I noticed that items with texture, such as a circuit board or any 3d object does not scan as well as the Epson 1240u that I tried out at an electronics store. The Color on that unit was also superior, as well as speed and it also has twice the resolution wich could help with enlarging small scans for printing. 600x1200 is fine for most anything else though. I have read so-so reviews on the Epson software. The Visioneer software is very good. These are in the same class price wise, so I am considering getting the Epson instead. The one thing holding me back is the ease of use of the Visioneer and the smaller footprint and design. I like the way the Visioneer is designed sideways so it sits on my desk the way I think a scanner should. Overall a nice scanner, but limited due to resolution, scan quality and speed for its price range. Excellent if you need a fast Campactflash/Smartmedia card reader and are also in the market for a usb scanner as I was.
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7 of 7 people found the following review helpful:
3.0 out of 5 stars
Great in 98se, Trouble in XP, March 31, 2002
By A Customer
Installed like it should in Windows 98. Worked great for months under that OS. But when I did a format of the hard drive and a clean install of Windows XP, I was amazed when XP detected the drivers and put them in automatically. Great, right? Well, it did not enable the ONE-TOUCH features or either of the card readers... It only installed the scanner driver. So I made sure it was the latest version of the driver, then put in the paperport software. It worked the first time but has not successfully found the scanner on boot-up since. Consider this a cautionary tale! While windows xp seems superior in all regards, I now no longer have a working scanner and the Visioneer website doesn't cover any such issue. In fact, except for a link to SELL the 7700, they barely mention the unit.
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