More About the Author
Gwendolyn Galsworth is an author, educator, implementer, and a coach with more than 25 years in the field of workplace visuality. She can be reached at: www.visualworkplace.com (503-233-1784).
Considered a leading visual expert, Dr. Galsworth is the author of numerous books, including Work That Makes Sense, Visual Workplace/Visual Thinking (Shingo Prize Recipient), Visual Systems, and Smart Simple Design. She is president/founder of QMI/Visual-Lean® Institute, a training, coaching and licensing firm, based in Oregon.
A Shingo Prize and former Malcolm Baldrige Examiner, Galsworth has helped companies, large and small, accelerate their rates of transformation, strengthen cultural alignments and achieve long-term, sustainable bottom-line outcomes through workplace visuality.Her clients include: Lockheed Martin, Hitchcock Industries, Parker Denison, Rolls-Royce, Royal Nooteboom Trailers, Delphi Automotive, Alcoa Aluminum, Trailmobile/Canada, Parker Denison, Crompton Greaves/India, Harris Corporation, Midwest Medical Research Center, Seton Name Plate, TVS Sundaram Clayton/India, Sears Home Services, and United Electric Controls.
In the 1980s, Galsworth worked closely with Dr. Shigeo Shingo to develop, among many things, a western-based Poka-Yoke method--and with Dr. Ryuji Fukuda to adapt the CEDAC® method and Hoshin Kanri/X-Type Matrix Planning (policy deployment) for western audiences.
Dr. Galsworth holds a Ph.D. from Indiana University and has led American study missions to some of the world's finest production facilities, including those in Japan. She is a frequent keynote speaker on visual systems, strategic leadership, and cultural conversions.
When not on site with clients or teaching at the Institute, she can be found hiking in Oregon and the Lakes/UK--or working on her next book.