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14 of 15 people found the following review helpful:
2.0 out of 5 stars
Nice TV until you have issues, June 19, 2007
This review is from: Vizio P42HDTV10A 42 Inch High Definition Widescreen Plasma TV with HDMI Input, P42HDTV - P42HDTV10A
Overall I was generally happy with the TV until it broke. It died with a pop and then wouldn't display anything. It was under warranty and so I began the process of trying to get it repaired. Their technical support and service is well awful at best and is totally unacceptable. After repeated calls they haven't yet resolved getting me even an appointment to get a service tech out to inspect the issue let alone order parts and fix it. Today I was told that they were looking for a tech and would receive a call 5-10 days from now to setup an appointment. I live in a major metro area in the US, so this simply isn't acceptable behavior for a vendor of consumer electorics if they offer on-site repairs. A quick survey of folks I work with has shown that other vendors offer same day set-up for appointments and most were within 4-7 days visited by a tech to have the repair done.
So if you have issues be warned that you may have trouble getting them resolved beyond the simple stuff.
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15 of 17 people found the following review helpful:
2.0 out of 5 stars
Too Good To Believe???, June 18, 2007
This review is from: Vizio P42HDTV10A 42 Inch High Definition Widescreen Plasma TV with HDMI Input, P42HDTV - P42HDTV10A
I bought this tv on June 9th and had it delivered on the 11th. At first I thought this tv was a great bargain becauase of the price. And then eventutally the cost of the tv begins to make sense. Now for one thing, this tv is defintely very cheap and a great bargain and very affordable for those of you wanting not to spend so much on a plasma. However, I experienced burn-in problems within five days of using this tv and I hardly even used it. I played my xbox 360 for abt an hr & half n it had several images burnt into the screen. BUT, if youve done ur research on plasmas then u know that most plasmas if not all of them have this issue. Also, I have time warner cable and I used an HDMI cable to connect the reciever to the tv. It worked fine but then when i changed channels on the reciever, the tv would completely flip out n show static n make a loud buzzing sound. I would have turn it off n on for it to stop, but it did this again n again. I could've exchanged the reciever with time warner or maybe even bought a new HDMI cable, but both of these worked GREAT with my previous LCD HDTV (Olevia 32"). And then the burn-in issue emerged in a matter of days so i just returned it and now im looking at sony's and samsung's.
So, All in all, I would recommend this tv simply because of the cost, but just beware!!! And if you plan on playing games on it...DONT BUY IT! So good luck to those of you who do end up buying this. :)
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8 of 9 people found the following review helpful:
1.0 out of 5 stars
Vizio - stay clear - i had two die, August 26, 2007
This review is from: Vizio P42HDTV10A 42 Inch High Definition Widescreen Plasma TV with HDMI Input, P42HDTV - P42HDTV10A
In Dec. of 2004 I bought the Vizio P42HD from Sams club. Made a ton of noise when plugged in then in a week the picture went. After a back and forth I returned it to sams and they sent me another one.
It was okay - but still made a buzzing noise that was louder then it should have been. After over a year (end of warranty) I started getting more and more white dots on the screen, and just yesterday (about 2.5 years after purchase) the screen is about to completely die again.
Called customer service and they said my warranty is done and i need to take it to a technician who needs to then order the parts from Vizio all of which I will pay for.
Under 3 years in this age of technology for a TV is a disgrace! There is no excuse for this and although I will be pushing customer service I would be surprised if it gets anywhere.
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