Voice Application Development with VoiceXML [Paperback]

Rick Beasley (Author), Kenneth Michael Farley (Author), John O'Reilly (Author), Leon Squire (Author)

Book Description

Publication Date: August 20, 2001 | Series: White Book

VoiceXML represents the cutting-edge of the wireless Web revolution, enabling a speech-based integration with the Internet. Web marketing and information services will become speech-enabled to maximize the user experience and VoiceXML is the technology that makes it possible.

Editorial Reviews

About the Author

Rick Beasley is an Acting Manager for Lucent Technologies, currently managing several software development teams. These teams develop converged Internet/telecommunications services and platforms, including a MiLife Voice Solution, which is a VoiceXML gateway. For the past three years, Rick has developed software for the mobile Internet, both network infrastructure and user applications. His 12-year software development background includes network management, handheld platforms, and Geographic Information Systems. Rick currently is researching Bluetooth and location-based services and is co-inventor on two patent submissions related to VoiceXML services. Mike Farley is a Member of Technical Staff with Lucent Technologies, currently assigned to user-centered design for software and information products. Mike has 35 years of customer and user-facing experience in wireless and wireline telecommunications systems and intelligent networks. He provides human performance support through user-centered design, facilitating cross-functional design and development teams, technical training, and process and organizational reengineering. For the past two years, Mike has been responsible for user-centered designs for a variety of service applications that implement VoiceXML, WML (wireless markup language), Web browser, and PC user interfaces. John O'Reilly is a Member of Technical Staff with Lucent Technologies, currently assigned to Lucent's VoiceXML platform team. Since March 1999, John has worked both with the VoiceXML platform team and as the lead developer for the VoiceXML application development team. John was a featured speaker at VON (Voice on the Net) Winter 2001 presenting on VoiceXML application development. John is also a co-inventor on a VoiceXML-related patent. Leon Henry Squire is a Member of Technical Staff with Lucent Technologies, with development team leadership responsibilities for Lucent's TelePortal VoiceXML engine running on the enhanced Media Resource Server (eMRS). Leon has 13 years of telephony experience in the AT&T and Lucent Technologies corporations, holding technical leadership roles in software development, systems testing, and systems engineering. In his current role as a lead software developer at Lucent's Advanced Software Construction Center located in Cary, North Carolina, Leon leads the team's technical direction.

Product Details

• Paperback: 400 pages
• Publisher: Sams; 1st edition (August 20, 2001)
• Language: English
• ISBN-10: 0672321386
• ISBN-13: 978-0672321382
• Product Dimensions: 9 x 7.3 x 1 inches
• Shipping Weight: 1.5 pounds
• Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #2,611,800 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

9 of 10 people found the following review helpful:

2.0 out of 5 stars Not what I was looking for., October 26, 2001

By 

"sam_dlg" (Frisco, Texas United States) - See all my reviews

This review is from: Voice Application Development with VoiceXML (Paperback)

This book isn't a good book to use if you're looking to develop VoiceXML applications. This book delves too far into proper software engineering and doesn't give enough information about the VoiceXML standard (doesn't touch vxml 2.0). I wish I would have purchased the wrox version that covers voiceXML.

5 of 9 people found the following review helpful:

5.0 out of 5 stars Top notch, August 28, 2001

By A Customer

This review is from: Voice Application Development with VoiceXML (Paperback)

This is an outstanding book with useful information and clear explanations. It doesn't just cover the VoiceXML spec but also shows you how to use it in IVR-replacement systems and other real applications. If you really need to build stuff with voicexml then you need this book. You can tell in reading the book that these authors have *actually done* voice application development and aren't just guessing at how it ought to work. I'm looking forward to the online voicexml 2.0 appendix, too.