Voice & Data Internetworking [Paperback]

Gilbert Held (Author, Preface)

Book Description

Publication Date: September 17, 1999 | Series: McGraw-Hill Series on Computer Communications

-- Networking expert Gil Held shows network managers techniques that can be used to transport real-time voice conversations over networks designed for data transmission.
-- Not just theory - Application notes in each chapter show how to implement the technology, such as how to route call center calls over an IP gateway.
-- New cutting edge material on Voice over IP Gateways and QoS (Quality of Service) including why its needed, and how it can be obtained.
-- In depth explanation of how to transmit voice over private IP networks, the Internet, and Intranets.

Editorial Reviews

Amazon.com Review

High-speed networking infrastructures have immense potential, but most organizations don't take advantage of it. Voice and Data Internetworking tries to bridge the gap by showing you first of all how to configure your Internet Protocol (IP) networks to handle real-time voice conversations. About half of the book addresses academic (but important) material, including the suitability of IP and Transmission Control Protocol (TCP) to voice and the various approaches to the problem of digitally encoding human speech. When the text digs into specific mechanisms for transporting voice over networks designed for data traffic (Frame Relay and ATM particularly), specific configuration instructions are skimped on in favor of how the protocols work and how they need to be adapted to the special characteristics of voice, in addition to the economics of voice over IP. There are charts that show how the cost-effectiveness of such systems grows with call volume, plus other charts that show how much time typical employees spend on the phone. This material would be useful in a feasibility study of voice over IP for a large enterprise. The book also has lots of information (and opinions) on specific products and services. --David Wall

Topics covered: The business case for voice over IP, operational details of the TCP/IP protocol suite, IPv4 and IPv6 packet structure, voice and technologies for digitally encoding it, Frame Relay, and Asynchronous Transfer Mode (ATM).

Review

"...Gil Held is pitching the whole nine yards explanations of technology, hands-on design guidelines and the business case." --Steven Saunders, Executive Editor Data Communications Magazine, on the first edition" --This text refers to an out of print or unavailable edition of this title.

See all Editorial Reviews

Product Details

• Paperback: 452 pages
• Publisher: McGraw-Hill Companies (September 17, 1999)
• Language: English
• ISBN-10: 0072122161
• ISBN-13: 978-0072122169
• Product Dimensions: 9.2 x 7.4 x 1 inches
• Shipping Weight: 1.5 pounds
• Average Customer Review: 3.2 out of 5 stars  See all reviews (6 customer reviews)
• Amazon Best Sellers Rank: #5,952,917 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

7 of 7 people found the following review helpful:

5.0 out of 5 stars A very practical book, January 14, 2000

By 

Jeff Malone (LA, CA) - See all my reviews

This review is from: Voice & Data Internetworking (Paperback)

I normally do not write reviews but when I noted a person said this book was for a 'housewife' and gave it one star I thought something was amiss. I found this book to be very practical, with numerous examples that show 'how to do it.' I purchased other books on this topic and found them to be filled with standards literature from the ITU. Thus, I was perplexed how someone could rate this book with one star when its significantly better that the others that spend most pages repeating ITU specifications.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Excellent book, covered a lot of key implementation areas, November 5, 1999

By A Customer

This review is from: Voice & Data Internetworking (Paperback)

I was impressed that the author covered many key implementation issues throughout the book. This was really helpfull as I'm in the process of developing an integrated solution for my company.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Great book with many application notes, October 28, 1999

By A Customer

This review is from: Voice & Data Internetworking (Paperback)

I found this book to be a most practical guide to implementing voice over an IP network. In the book the author shows over 20 techniques, many of which are not obvious till you think about them that shows how to make voice a reality. I especially appreciated the authors insight concerning reconfiguring a router's access list. Its obvious the author really knows networking and shows his real life examples through numerous examples in the book.