CCNA Voice Official Exam Certification Guide (640-460 IIUC) (Hardcover)

by Jeremy Cioara (Author), Michael J. Cavanaugh (Author), Kris A. Krake (Author)
Key Phrases: phone configuration, voice activity detection, configuration revision, Cisco Unity Express, Cisco Unified, Voice Official Exam Certification Guide (more...)

Editorial Reviews

Product Description

• Master IIUC 640-460 exam topics with the official study guide
• Assess your knowledge with chapter-opening quizzes
• Review key concepts with Exam Preparation Tasks
• Practice with realistic exam questions on the CD-ROM

CCNA Voice Official Exam Certification Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCNA Voice IIUC 640-460 exam. Senior voice instructors and network engineers Jeremy Cioara, Michael Cavanaugh, and Kris Krake share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

 

CCNA Voice Official Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly.

 

The companion CD-ROM contains a powerful testing engine that allows you to focus on individual topic areas or take complete, timed exams. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, presenting question-by-question remediation to the text and laying out a complete study plan for review.

 

Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

 

CCNA Voice Official Exam Certification Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

 

 

The official study guide helps you master all the topics on the IIUC exam, including

• Connecting IP phones to the LAN infrastructure
• Cisco Unified CME installation
• Cisco Unified CME IP phone configuration
• Cisco Unified CME voice productivity features
• Gateway and trunk concepts and configuration
• Cisco Unity Express concepts and configuration
• Smart Business Communications System
• Configuring and maintaining the UC500 for voice

 

Companion CD-ROM

The CD-ROM contains an electronic copy of the book and more than 250 practice questions for the IIUC exam.

 

About the Author

Jeremy D. Cioara, CCIE No. 11727, works in many facets of the Cisco networking realm. As an author, he has written multiple books for Cisco Press and Exam Cram. As an

instructor, he teaches at Interface Technical Training  in Phoenix, Arizona. Likewise, Jeremy has recorded many E-Learning titles at CBTNuggets. Finally, Jeremy is the CIO of AdTEC Networks and worksas a network consultant focusing on Cisco network and Voice over IP (VoIP) implementations. Jeremy also runs the Cisco Blog (http://www.ciscoblog.com) in his “free time.”

 

Michael J. Cavanaugh, CCIE No. 4516 (Routing & Switching, Voice) and MCSE +Messaging, has been in the networking industry for more than 22 years. His employment

with companies such as Wachovia, General Electric, Cisco Systems, Inc., BellSouth Communication Systems, and AT&T Communication Systems has allowed him to stay at the forefront of technology and hold leading-edge certifications. He has spent the last eight years focused on Cisco Unified Communications design, professional services, consulting, and support. Michael’s passion is learning the practical applications of new technologies and sharing knowledge with fellow engineers.

 

Kris A. Krake, CCIE No. 10229 (Routing & Switching, Voice), is a Unified Communications Systems Engineer for Cisco Systems. Kris has consulted in the networking arena for more than 13 years and has spent over half of that time focused on Unified Communications. His employment with an Internet service provider and companies such as Aegon USA, BellSouth Communication Systems, and Cisco Systems has given him the opportunity to design, implement, and support a vast array of networks and telecommunications systems that range in size from small business to the globally reaching systems of the Fortune 50.

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Product Details

• Hardcover: 576 pages
• Publisher: Cisco Press; 1 Har/Cdr edition (November 17, 2008)
• Language: English
• ISBN-10: 1587202077
• ISBN-13: 978-1587202070
• Product Dimensions: 9.2 x 7.1 x 1.4 inches
• Shipping Weight: 2.4 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars See all reviews (5 customer reviews)
• Amazon.com Sales Rank: #29,009 in Books (See Bestsellers in Books)

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Customer Reviews

Most Helpful Customer Reviews

2 of 2 people found the following review helpful:

5.0 out of 5 stars Great Voice Study Guide!, December 7, 2008

By	David A. Lillis (Dallas, TX) - See all my reviews (REAL NAME)

This book seems to be very well laid out with tons of great reference material. Jeremy Cioara does a great job of covering the material and makes it into an easy read. I have completed some of the exams for CCVP, but have decided to go ahead and get my CCNA VOICE before finishing the rest of the CCVP track. Plus after 6/09 it will be required anyway.

2 of 3 people found the following review helpful:

5.0 out of 5 stars VERY VERY HIGHLY RECOMMENDED!!, January 22, 2009

By	John R. Vacca "Tech Write Independent Reviewer" (Pomeroy, Ohio) - See all my reviews (REAL NAME)

Do you need help in trying to pass the Implementing Cisco IOS Unified Communications (IIUC) exam (640-460)? If you do, then this book is for you! Authors Jeremy Cioara, Michael J. Cavanaugh, and Kris A. Krake, have done an outstanding job of writing a book that is also intended to tremendously increase your chances of passing the CCNA Voice certification exam.

Authors Cioara, Cavanaugh and Krake, begin with a discussion of the traditional telephony world. Then, the authors focus on the components of a Cisco VoIP network. Next, they discuss the preparation and base configuration of the LAN infrastructure to support VoIP devices. The authors also cover everything you need to know to get Cisco Unified Communication Manager Express (CME) ready to support IP phones. They continue by focusing on the process to create and assign directory numbers to Cisco IP phones. Then, the authors examine feature after feature that are supported by the CME router. Next, they examine the connections to the outside world through the PSTN or over an IP network. The authors also introduce the Cisco Express (CUE), describing the differences between hardware platforms, the software components, and licensing options. They continue by discussing the configuration of the Cisco Unity Express platform. Then, the authors introduce the concept of Unified Communications (UC) and explain how the Smart Business Communications System (SBCS) is positioned to deliver UC to the small-medium business (SMB) market. Finally, they discuss the process of provisioning the UC500 Series for Small Business.

This most excellent book has been written with both a real-world and certification-study approach at the same time. Perhaps more importantly, as you read through this great boo and study the configuration examples and exam tips, you will have a true sense of understanding of how you can deploy a VoIP system, while at the same time feeling equipped to pass the CCNA Voice certification exam.

5.0 out of 5 stars Step by Step Walk through for setting up Call manager Express and UC500, July 10, 2009

By	Manish Chaurasia (Oklahoma city, OK USA) - See all my reviews (REAL NAME)

Awesome Book !!!!!! worth the money for sure guides you step by step setting up call manger express and UC500 for small business.

even for people who dont wanna go for CCNA-V certification this book will help for setting up voice infrastructure for small office.