Voices of Diversity and over one million other books are available for Amazon Kindle. Learn more
Buy Used
$3.79
FREE Shipping on orders over $35.
Used: Very Good | Details
Condition: Used: Very Good
Comment: ELIGIBLE FOR *FREE* SUPER SAVER SHIPPING, AMAZON CUSTOMER SERVICE WITH DELIVERY TRACKING. Book has been read and contains slight wear.
Access codes and supplements are not guaranteed with used items.
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

Voices of Diversity: Real People Talk About Problems and Solutions in a Workplace Where Everyone Is Not Alike Hardcover – August 29, 1994

ISBN-13: 978-0814402177 ISBN-10: 0814402178 Edition: 1st

Used
Price: $3.79
23 New from $1.56 101 Used from $0.01 2 Collectible from $19.20
Amazon Price New from Used from
Kindle
"Please retry"
Hardcover
"Please retry"
$1.56 $0.01
Free%20Two-Day%20Shipping%20for%20College%20Students%20with%20Amazon%20Student

NO_CONTENT_IN_FEATURE

Save up to 90% on Textbooks
Rent textbooks, buy textbooks, or get up to 80% back when you sell us your books. Shop Now

Product Details

  • Hardcover: 224 pages
  • Publisher: AMACOM; 1 edition (August 29, 1994)
  • Language: English
  • ISBN-10: 0814402178
  • ISBN-13: 978-0814402177
  • Product Dimensions: 9.3 x 6.3 x 0.9 inches
  • Shipping Weight: 1 pounds
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #1,647,472 in Books (See Top 100 in Books)

Editorial Reviews

Review

" ""At last! This book is exactly what is needed by managers and supervisors in dealing with an increasingly diverse workforce.""

--Karen Miller McMullen, Executive Director and CEO, Garden State American Institute of Banking"

Book Description

"The ideal of a harmonious and diverse workplace has been given much lip service, but the daily realities of working with people who are not like you have proven to be difficult.

Featuring ""voices"" (actual comments from members of diverse groups), this book reveals how individuals feel about their treatment and their relationships on the job. By listening to the ""voices,"" readers will learn to understand what it means to be ""the other"" and so improve communication, morale, and productivity.

The range covered is extraordinary: African-Americans, Asian-Americans, Latinos, recent immigrants, disabled workers, gays and lesbians, young and old workers, women, white males. For each group, the book provides:

(1) background on the culture and values of that group

(2) honest comments from members of the group and a synthesis of the group's most common problems

(3) typical scenarios where supervisors and co-workers from diverse groups often hit communication barriers

(4) explanations of what went wrong in each situation and how to correct it

Many people want to communicate with others, but don't know how. Voices will help them understand diversity not as an academic concept, but as a human reality."


More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

4.2 out of 5 stars
5 star
3
4 star
0
3 star
0
2 star
1
1 star
0
See all 4 customer reviews
Share your thoughts with other customers

Most Helpful Customer Reviews

24 of 24 people found the following review helpful By A Customer on August 19, 1999
Format: Hardcover
I am reading this book for a leadership program and have found a jewel. I am thoroughly enjoying the real-life examples of discrimination experienced by the various demographic groups. The book is written in layman's language, and without being blunt, its examples and how-to instructions are clear to the reader. I strongly suggest this to managers or staff members willing to learn more about diversity and how it fits into the workplace.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
11 of 11 people found the following review helpful By Marc Ruby™ HALL OF FAMEVINE VOICE on August 17, 2001
Format: Hardcover
As interested in diversity management as I am, I find much of the written material a bit dry and academic. Perhaps writers compensate for the strong feelings that this work brings up by trying to create some sense of distance. In any case, there is a real lack of simple, down to earth texts that are both effective and easy to assimilate. "Voices of Diversity" is the exception to all of this. As the subtitle indicates, the material in the book is based on the content of interviews and discussions with many individuals, and the vitality of their expression permeates the entire work.
The book starts out with some generic introductory material and then starts to go through the interview findings in a straightforward, group by group fashion. There are seperate chapters on African-Americans, Asian-Americans, Latinos, recent immigrants, workers with disabilities, younger and older workers, gays and lesbians, women, and white men. Two groups that were left out, which I feel should have been included are Jewish and Arab-American which are often, mistakenly lumped together with white male. Nor is much attention paid to religious or socio-economic diversity.
The chapters themselves start out with general discussion. They then go on to introduce the statements made by interviewees and discuss the stories behind them. Then several scenarios of workplace situations are introduced. After each scenario sections discuss what went wrong and what might have been done differently. I found this material very useful. Getting some insight into how the affected people felt and what they thought is tremendously useful in getting to the source of the real problem.
Read more ›
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
0 of 1 people found the following review helpful By Cassandra Small on December 21, 2007
Format: Hardcover Verified Purchase
I was required to read a book on diversity. This one filled the bill but it was a very dry, boring read about things I already knew.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
1 of 4 people found the following review helpful By Tiffany S. Powell on March 23, 2006
Format: Hardcover
I was wondering about the status of my order. I actually received the book today. The book is in excellent condition. The written desription matches the quality of the product precisely.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

What Other Items Do Customers Buy After Viewing This Item?