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192 Reviews
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 (104)
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 (32)
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61 of 63 people found the following review helpful:
5.0 out of 5 stars Just TRY it!
WOW! That is all I can say. My dry, over-processed hair is so beautiful again! It is soft, and I have NOTHING in my hair (no product, hair spray, etc.). Feels liberating! I feel like a model! My hair swings, is bouncy, and soft. If you color your hair, you MUST try! (The Fig and Lavender are best for dry, processed hair. The Sweet Almond Mint and others are...
Published on May 4, 2008 by Dawn Nelson

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104 of 106 people found the following review helpful:
2.0 out of 5 stars Medium OK
I was excited by the prospects for this product, but after a month I am medium lukewarm. Positives: The lavender smells absolutely wonderful, and it really does clean my hair. Not-so-positives: My hair is certainly soft and clean, but it has the texture of lambs-wool batting, like we used to stuff into ballet toe shoes. I adjusted my routine with it after a couple of...
Published on February 14, 2008 by Marya


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104 of 106 people found the following review helpful:
2.0 out of 5 stars Medium OK, February 14, 2008
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I was excited by the prospects for this product, but after a month I am medium lukewarm. Positives: The lavender smells absolutely wonderful, and it really does clean my hair. Not-so-positives: My hair is certainly soft and clean, but it has the texture of lambs-wool batting, like we used to stuff into ballet toe shoes. I adjusted my routine with it after a couple of weeks, using the Color Treat conditioner from Clairol as a finisher instead of using the Wen as a leave-in -- that improved matters a lot. But I still had to use the Dove Smooth & Soft anti-frizz product after styling to get over the batting texture. It was also much more difficult to style my hair, although I have to say that once it was styled it stayed that way until the next time I used it. Bottom line, after a month of using it exactly as directed (to give it time to "take"), I couldn't stand it any more and couldn't wait to use real shampoo again. I did this morning and my hair suddenly looks clean, looks and feels like hair and not batting, and is much easier to style (took 5 minutes this morning as opposed to the 15 from using Wen). And I don't have to use the anti-frizz product. I still have about a quarter of the bottle left but I won't be buying any more. (So I'm glad I purchased one bottle through Amazon, rather than signing up for the introductory package on tv, which comes with auto-renewal every month!)
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61 of 63 people found the following review helpful:
5.0 out of 5 stars Just TRY it!, May 4, 2008
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WOW! That is all I can say. My dry, over-processed hair is so beautiful again! It is soft, and I have NOTHING in my hair (no product, hair spray, etc.). Feels liberating! I feel like a model! My hair swings, is bouncy, and soft. If you color your hair, you MUST try! (The Fig and Lavender are best for dry, processed hair. The Sweet Almond Mint and others are better for regular hair. Tea Tree for dandruff).
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31 of 32 people found the following review helpful:
5.0 out of 5 stars Great shampoo, January 14, 2008
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This is a unique product, it has no detergent, so be prepared to get used to it at first. I have very long thin hair that tangles if you look at it sideways, (especially in the cold weather)this product keeps my hair essentially tangle free and you don't have to wash as much. Good bye Biolage! I really see a decrease in the amount of hair that gets pulled out while brushing when I use this product. I am very pleased. I prefer the lavender and the fig variety, the tea tree is also good if you have dandruff.
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28 of 29 people found the following review helpful:
1.0 out of 5 stars Unprocessed black hair? save your money!!!, December 7, 2010
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This review is from: WENŽ Lavender Cleansing Conditioner 16oz (Health and Beauty)
About me/ my hair: I am Black-American and have 100% natural hair that, when straightened, hangs about an inch above my waist. My hair is very fine/fragile and naturally very dry, so it frizzes easily and heat is very damaging to it. I'm very careful about how I wash my hair, and for years, I've used the same process: I wash my hair weekly with a humectant conditioner, and then wash twice monthly with Ivory soap (because it's a gentle detergent).

I tried Wen because I saw the info-mercial and a friend (who is Black-American with waist length hair, that is partly relaxed and partly natural) told me that Wen lavendar works for her. My friend has been growing out the relaxer in her hair, and has not had a touch-up in months. So, I excitedly ordered the product, waited all weekend for it to arrive, and then, washed my hair Monday night (yes, I almost missed the Jets-Patriots game fooling around with this stuff, that's how excited I was to try it out)!

The first thing I noticed was that the Cleansing Conditioner had the consistency of Pantene Pro-V, which has never been an effective conditioner for my unprocessed hair. This stuff did not work any better: I used exactly the amount directed on the bottle, 30 pumps, and massaged and waited as directed. My hair felt hard and my scalp and neck tingled from the menthol in the Cleanser. I followed the instructions TO. THE. LETTER. I rinsed and repeated, wondering if my hair would feel any softer after a second round. It did not. I tried one last round: I parted my hair into four sections and increased the pumps from 30 for my entire head, to 30 for each section, and then left the cleanser in for 10 minutes!

This should have been overkill. But my hair felt EXACTLY the same!!

So then I applied the hydrating mask. I was even more disappointed with this: this "Hydrating Mask" feels more like a finishing balm and it did absolutely nothing for my ends. I had to use almost the entire jar for the length and thickness of hair I have, which made my stomach turn because the little 4oz jar cost almost *FIFTY DOLLARS* -- I thought it would last for at least a few uses!! I brushed my hair and pulled it into a bun to dry. The next morning, my hair was just as dry and frizzy as always. And in addition, I had *knots* in my curls, which I usually NEVER have!

If you have a relaxer/Brazilian/texturizer, this product might work for you. Also, if you are trying to grow out a relaxer or texturizer, this product may work well for you as well. But in general: for black hair, Wen is probably no more effective than a good conditioner. In my opinion, the Wen system is a rip-off if you have natural, unprocessed hair. It is very unprofessional and misleading for them to market this product to natural hair and to claim that this product works for "natural ethnic" hair. It does not have the consistency to bind to and saturate the unprocessed hair shaft!!!

All that Wen did was bind to my wallet and clean me out of 85 dollars!

Sisters -- save your hard earned money, and just get a good humectant conditioner like Matrix Biolage or Nexxus Humectress, or a hair conditioner from Miss Jessies or Carol's Daughter!
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18 of 18 people found the following review helpful:
5.0 out of 5 stars Love It, Love It, Love It!, April 22, 2008
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I have very fine, long hair that comes down to the middle of my back. I have tried many different kinds of shampoos and conditioners on the market (Avaeda, Redken, Nexxus, Pantene, Loreal, Dove, Garnier Fructise, etc.) and they have either made my hair greasy, flat, knotted or dry. The Wen Lavender shampoo/conditioner is the first product that I have tried that gives my hair some body, makes it nice and soft and that allows me to comb right through my hair without chunks of it falling down the drain in the shower. Even the color of my hair is brighter and has more shine! This really is a great product for fine/limp hair. I absolutely love it!
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15 of 15 people found the following review helpful:
5.0 out of 5 stars Absolutely Awesome, December 14, 2007
Not only does this have a strong and wonderful smell of Lavendar, this is the perfect ingredient for Naturally curly hair. This conditioner will fill your head with tons of soft curls. It is amazing. My hair looks completely different. I love this stuff.
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13 of 13 people found the following review helpful:
5.0 out of 5 stars Outstanding Product- A must try!!, March 17, 2008
I have seen the Wen products advertised for a few years now and was a bit skeptical that it would work. I have long color treated hair that is very dry. I have tried every shampoo/conditioner you can think of! And this product beats them all hands down-- its wonderful! It doesnt strip my color at all! It leaves my hair silky and soft. My hair also tangles easily and this product prevents that! I dont even need to use it as a leave in conditioner!
For those of you that are skeptical like me..give this a try! Its the best stuff! I personally like the lavendar and sweet almond mint- The fig was too heavy for my hair. I love the smells of both also.
The cucumber aloe and tea tree work do work just fine ..but not as great as the lavendar and almond mint. (for my hair)
So give this stuff I try! Chaz Dean is a genius!!

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11 of 11 people found the following review helpful:
2.0 out of 5 stars Fine hair, April 18, 2008
The Lavendar product made my fine hair dry and frizzy. I also noticed a dry scalp. The Sweet Almond formula works better.
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10 of 10 people found the following review helpful:
5.0 out of 5 stars I finally like my hair!, December 2, 2007
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This stuff is absolutly amazing! I have very fine hair and not alot of it. This product makes me look like I have an abundance...not quite Meg Ryan but....hey! The instructions tell you not to use it everyday, but I usually do. I will on occasion just wet my hair without using the product and style but by the end of the day, my hair is just not as nice. I have wavy hair and not quite shoulder length and this stuff works whether I straighten my hair or leave it curly. Check out the Chaz Dean web site to figure out which is best for your hair type.
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8 of 8 people found the following review helpful:
5.0 out of 5 stars best of the best!!, September 4, 2007
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This is the best shampoo ever. The fig one is nice too. Leaves my hair so soft and so clean and is great on the skin too....but make sure to follow the directions to a tee.
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