Customer Reviews

Wagner 905 1,500-Watt On-Demand Power Steamer and Cleaner

5 star:		(288)
4 star:		(144)
3 star:		(24)
2 star:		(34)
1 star:		(40)

 

 

First let me say... I am an agonizer-analyzer. I read all of the reviews out there on Amazon and the web that I can find. I was down to this... the Shark vs. Wagner steamers. Both seemed similar in reviews... I saved $5 bucks by purchasing the Wagner. I received it 1 day earlier then expected. I opened the box and dug in (yes, I am also a person that doesn't necessarily read the instructions... until I can't get something to work that is.) Guess what? EVERYTHING worked without reading the instructions. Note to the wise, it is probably best if you do. I have since gone back to ensure I was operating the machine safely and correctly.

I LOVE IT! When people say in their reviews that they couldn't stop cleaning stuff, it is SOOOOOO true. These are the things I have cleaned so far. 3 kitchen sinks. I couldn't believe how clean they became. They are all stainless and shining like mad. I really do believe they are clean enough to eat out of them (not that I would). I have granite counters with this itty bitty grout between the sinks and the counters. I didn't realize they used white grout... oh my gosh, they look like they were just put in and they are 11 years old.

What else? Yes, I didn't stop there. I went over to the stove. It is stainless steel with gas fixtures and iron grates. Do you know how many cleaners I have purchased for the black metal top that have never made it look like it was really totally clean? MANY, MANY, MANY. This machine did it! And I honestly have to say, I didn't put any real elbow grease in at all. It lifted stains that I thought were permanent. It also removed a burn mark in the stainless steel which had been there for at least 3 years (with a lot of scrubbing that didn't take it away). And, after using the machine, it was really only a matter of wiping a little water residue away.

I really like the length of the handle/hose. I left it on top of one counter and was able to walk around the kitchen without worrying if the yellow beauty was going to fall off the counter or not reach where I wanted to take it. Gotta LOVE IT!

Ok, the above were only a few things that I cleaned in the first 15 minutes of opening the box. I probably could have cleaned more but I figured I would save my joy for another day.

A few other comments... I read a review that it was loud to operate. The machine itself doesn't make any noise. It isn't like a motor is going while you are trying to clean. The only noise that is made is the high-pressure steam coming out of the nozzle. What do these people really expect? Hello.... It was music to my ears because of the clean-up it was doing. I can imagine that you wouldn't want to be locked in a small closed in space for long... but hey, it didn't take that long to see it sparkle.

This truly is a great investment, fun to use with FANTASTIC results.

YAHOO!

I originally came here to amazon to buy a steam mop after seeing a popular informercial. I dont trust infomercials so i came here to read reviews about the product. I eventually discovered that instead of a steam mop for just my floors I could get a full steam machine that will do the entire house.

I am so glad i did not get just a steam mop, i would have missed out on the true power of steam. Five minutes after opening the box i had assembled the machine and was filling the tank with water. The steamer heated up quickly and i began steaming. I was excited to see what it could do and it didn't dissappointed.

There are 2 things in my house that I absolutely hate cleaning. They are the glass enclosed shower stall and the jacuzzi tub. So I started steaming there.

I have a 3 sided, 8ft high glass enclosed shower stall that i dread cleaning ... (it is dreamy to look at, but a nightmare to clean) Using glass cleaners was a tedious chore, it would take over an hour to clean all that glass and it still left streaks in the glass.

The wagner cleaner did the same job in less than 10 minutes using the squeegee attachment!! And no streaks! My glass stall was perfectly clean and beautiful using just steam. I am excited because now I can clean the glass shower more often instead of avoiding it like i have been doing.

I then went to clean my jacuzzi tub ... this is what prompted me to write this testimonial. I havent used my jacuzzi in 3 years because of how difficult it was to clean the jet nozzles after using the tub. The jet nozzles in the tub became clogged with soap scum and dead skin after only a few uses and the only way to clean inside those small jet nozzles was with a swab stick. Talk about tedious!

I was so exicted to see the wagner steamer power through that grime in seconds and leave the jet nozzles looking brand spanking new!

This alone was worth the purchase of this product for me. I havent used it on my floors yet, but at first glance the floor attachment is a bit small for me. I have a lot of square footage to cover so i wish it was bigger and i wish there were replacement towels. But all in all just based on the way it cleaned the glass shower and the jacuzzi jet nozzles this is a priceles warrior in the battle of the grime!! I dont know how i got along without a power steamer all these years!

**UPDATE**
Day 2 of cleaning, I discovered my cat has being using my new sofa as a urinal. I decided to try the steamer on the urine stains. I was not sure what to expect but i was amazed and suprised at the result. The urine smell dissapeared without the use of any chemicals. Leaving behind a near perfectly fresh scent. The fabric was black so i cannot comment on whether or not any visual stain was obliterated. But this result with pet urine was exciting enough for me to amend my review.

This steamer is TERRIFIC!!! I purchased it to clean tile and grout- especially the kitchen floor. The brush attachment with the terry cloth pad did a good job on the tile-- the brush attachment without the cloth pad was just the ticket for cleaning the grout. AMAZING!! While I've only used it to clean the kitchen floor so far, I gave this product 5 stars because 1) it's solidly made 2) it performs as expected 3) the way they have designed the continuous steam function makes it safer than other steamers I've used 4) it's easier to use than I expected-- the steam ( and good design) did most of the work-- with other steamers I had to do most of the work- without the expected results 5) It's functional and versatile. 6) It's the best steamer product I've used-- much better than most of the ones sold shopping channels. It would be EVEN BETTER if 1) there was an indicator to tell how much water is left in the reservoir 2) there was a really easy way to empty out the water after it's cooled down. All you have to do us unscrew the black knob, pick the steamer up, and then empty it into the sink or a tub. It's not hard, and it's not cumbersome. It could just be more convenient- that's all.

I purchased the Wagner Power Steamer for one reason, to clean grout. I recently purchased a house built in 2003. The previous owners did not clean ANYTHING. The kitchen is full tile with larger grout lines. I thought the grout was brown, but that was before I started using the Wagner steamer on it. The kitchen had several areas of the grout that was almost complete black. The section behind the cooktop was completely covered in grease with a yellowish/red hue. We tried oven cleaner and it didn't make a dent in the grease.

So with that said I set the steamer up and used one of the black brush attachments on the small steam wand. After 10 minutes or so, I had a technique down that worked extremely well. I would say I spent about three hours cleaning all of the grout lines on my kitchen tile, including the back splashes that go to the bottom of the cabinets. The grout went from looking brown/black to light grey. It literally looks like it's brand new. The grease melted away like it was nothing. It does take a bit of elbow grease, but the steam does an incredible job of cleaning.

It also worked well in the shower to remove mildew and soap scum from the grout. However my area has very hard water and it will not remove hard water stains. So for some people I have a feeling that the grout gets dirty and then caked with hard water deposits. The steamer cannot get through this layer, so it cannot clean the grout. I used a pummace stone in conjunction with the steamer and had much better results. It also cleaned vinyl flooring and other items around the house well. For the price I paid, it more than paid for itself on the very first day. My Mom laughed at me and thought I had bought another 'tool' that wouldn't get used. She commented after I finished the kitchen of my new home that it was one of the coolest cleaning items she had seen in a very long time. If you use it for it's intended purpose, I think you will be more than pleased. If you have hard water deposits, don't count on this to blast them away.

I also tried the flooring attachment, and it works but at a slow pace. You're better off with a standard cleaner and a scrub brush on a pole. This tool is more about focused cleaning on a small area, and it excelled for me in that role.

I used the steamer the first time while trying to hold down the triger, and thougt "this is ridiculous". So before I used it the second time I took a large rubber band and wrapped it around the trigger. The third time I used it, I realized that the trigger had a lock, so once you lock it, it will continue to steam until you unlock it. The problem was when it started unlocking itself after about 10 seconds.

I called customer service and asked them if this was some kind of safety feature, or if it was just something annoying that I would have to live with. I figured that I would have to go back to the rubber band trick. The person I talked to said that she would have to call the manufacturer and ask. A few days later she called me back (I was totally shocked that I heard back from her). Usually they just tell you that, and you never hear from them again. She said that the manufacturer wanted to replace the steamer for me, and within a week I had gotten a complete new system. I don't think I have ever had such great customer service........

Wow! I have battled light colored tile grout for 3 years. This steamer did a great job of blasting the dirt right out. I have used it on tea stains in my car, tile, linoleum (even got the dirt out of the grooves), stove, shower, toilets etc... I am very pleased. I do agree with another reviewer's recommendations to wear ear protection when using the small attachments - it is loud. Using the mop attachment is not a problem. This is a much better option than a steam mop and not much more expensive. I love how much I can get done with one fill up and it is so much more versatile and powerful. This is the best cleaning product I've bought myself. Every once in awhile I buy something that actually works.

We bought this primarily for wallpaper removal as well as other cleaning jobs around the house. There are some good points and bad points to this steamer.

The good: The trigger controlled steam nozzle is a great plus. It puts out plenty of volume and has a decent sized tank that lasts a while. The hose length is great, we have 10 foot ceilings in our house and the included hose and attachments are more than adequate to reach the top of the wall. It's made pretty short work of 50 year old wallpaper left above dropped ceiling panels by the previous owners. Lots of accessories.

The Bad: The wallpaper attachment has no catch basin or return line like some steamers have. You'll need a bucket or large pan handy nearby to set the steamer head in when it isn't being used to catch all of the water or it will wind up all over your floor. The machine will also cough up a lot of water when you pull the trigger that has made it into the hose either by condensation or design flaw. Hold the steamer nozzle/attachment over something to catch the water when you pull the trigger after not using it for a minute or two, otherwise a small amount of hot water goes everywhere. There is also no really good way to store the hose and cord built into the design. No hooks or recesses to wrap the items around to keep it neatly stowed. The little pegs that hinge the flip-lid that covers the fill port pop out easily. They're pretty small and look easy to lose.

Something else I'd like to see is an additional attachment that would allow soap or other product to be pulled into the steam. Blasting baked on grease, scrubbing BBQ grills, automotive wheels or even engines isn't terribly effective with just steam.

Here's hoping we don't have the same problem with cracked attachments like a previous reviewer.

I've found that trying to remove wallpaper is a lot like dating, in that nothing works all the time, and the thing that worked best last time may have disastrous results next time. That's a roundabout way of saying that when this steamer works, it works amazingly well. When it doesn't, I can't lay the blame totally with the machine, cuz that's the nature of the beast.

I purchased the Wagner 905 Steamer only to remove wallpaper, and have so far done the equivalent of 4 12x12 rooms. I have absolutely no complaints with the performance or quality, as it's done exactly what I hoped it would do and hasn't broken. I do appreciate the manual trigger that other models don't have, and the love-bug-looking styling is kinda fun. The hose is a generous enough length without being a nuisance, and the handle is well-placed.

I can't attest to the functionality or quality of the many many attachments that are included, but it's rare these days for so many extras to be included with anything. The very fact that they're there will probably lead me to use the steamer for other functions in the future.

I have no experience with Wagner customer service.

My bottom line is this: If you have a big project to tackle, the Wagner 905 Steamer could be a very capable (and valuable) tool in your figurative toolbox.

This steamer is great at removing wallpaper, sanitizing tile floors with the floor head and getting the grime out of our hot water heat baseboards (until the nozzle broke--read on). Not so great at other clean-ups like ovens, grills and bathroom tile where you still need elbow-grease and a green scrub pad to do the best job. The 3 stars is for mediocre customer support from Wagner. Within 2 months of purchase, the jet nozzle cracked nearly in half making the steamer useless with this attachment. Wagner will sell replacements for $2.75 ea +s/h. M2C -- they should have offered freebies. If all you want is a wallpaper steamer, there are cheaper alternatives. This unit is hardly durable enough for regular household cleaning chores.

This steamer works good on tough wallpaper, if your not in a hurry. I'm a small remodeling contractor and I'm happy to have the Wagner on demand steamer. The pressurized steam is great for getting into tight spaces. I have used the steamer mostly for wallpaper removal. If you have a large job, over 600 square feet, I would recommend renting a "commercial" steamer. If you have the time this steamer will do the job. Keep a bucket and pan(9x12) close by to catch the excess water. It shoots out water if you let it sit for a few minutes, so keep a bucket close. The extensions are useful. It steams up fairly quick. This makes it great for cleaning up spills or small bits of glue and paper left behind. I'm glad I chose this type of steamer over a non-pressurized steamer.