Customer Reviews

The Waiting Game: The Essential Guide for Wait Staff and Managers

5 star:		(2)
4 star:		(0)
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2 star:		(1)
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This is a very basic, thinly-written guide for restaurant workers. A good part of the book seems to be spent identifying who does what in a restaurant; definitely not for anyone who has ever worked in an upscale restaurant. There are also plenty of cute illustrations to help drive the authors' points home to the reader; they were somewhat unnecessary and actually gave me the feeling of being something of a fluff tactic and an effort to fill up space. The book would certainly benefit those who had never worked in a restaurant or had only served/hosted/bartended/bussed in a more casual place. Do not buy this book if you have ever owned a crumber!

This book would be particularly good for anyone looking for a job and is willing to work as a waiter or waitress. Apparently, that is one of the hardest jobs a person can do, but it's honorable work. The book tells how to be a stand-out in that kind of service. For a person who dines out, it shows what a difficult job wait service is and what a waiter or waitress must learn to do his/her job. The Glossary at the end is also helpful for unsophisticated diners who do not understand terminology used in fine restaurants.

This is a very comprehensive book. I enjoy it and find it very helpful.