Warranty Service for Home Builders teaches homebuilders and their staff the differences in centralized and decentralized systems, how to clearly communicate warranty procedures and expectations to homebuyers, and how to effectively follow up on work requests. From setup to follow through, a smoothly running warranty system is easy to create.
Internationally renowed, Carol Smith is a customer relations expert with nearly 35 years of experience in the home building, customer relations, real estate, and mortgage industries with home owner and builders alike.
