Customer Reviews

Wayne ISP50 SmartPump 3,780 GPH AC/DC Battery Backup Sump and Primary Pump System

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

I HAV HAD THIS PUMP AND HAD TO RECEIVE REPLCEMENT PUMPS. THE NEW REPLACEMENT FAILED OUT OF THE BOX. CANNOT GET ANYONE FROM WAYNE TO RETURN CALLS OR EMAILS. SPENT OVER $1,500.00 ON THIS JUNK! PROBABLY WHY THEY DO NOT SELL IT ANYMORE! I WANT MY MONEY BACK!

THIS ISP50 PUMP WORKED WELL FOR 2 YEARS AND 6 MONTHS.
ONE DAY, I HEARD THE PUMP ALARM GO OFF AND COULD NOT RESET IT.
OPON FURTHER INVESTIGATION AFTER LOOKING INTO THE SUMP PIT, I FOUND THAT THE TOP FILTER HAD FALLEN OFF THE PUMP. AFTER REMOVAL FROM THE SUMP PIT I FOUND THAT ON THE CAST IRON PART OF THE PUMP IN SOME PLACES THE RUST AND THE SCALE WAS 3 INCHES THICK.THE RUST JAMMED THE PUMPS IMPELLER WHICH CAUSED IT TO FAIL.THIS ISP50 PUMP LOOKED LIKE IT HAD BEEN IN THE ATLANTIC SINCE THE 17TH CENTURY.
WHAT CAUSED THIS FAILIER IS GALVANIC CORROSION.THIS HAPPENS WHEN DC CURRENT IS PRESENTED INTO THE WATER.(THE IMPELLER IS ALSO THE ARMITURE IN THIS 24VDC MOTOR).TO PREVENT THIS FROM HAPPENING A STRIP OF ZINK HAS TO BE PLACED INTO THE SUMP PIT WITH A COPPER WIRE ATTACHED AND CONNECTED TO A EARTH GROUND, THIS SHOULD BE CHANGED ONCE A YEAR.MINERALS IN THE WATER WILL SPEED UP THE CORROSIVE EFFECT.(DIRTY WATER)OF COURSE THIS INFO IS NOT IN THE MANUAL.
THE PEOPLE AT WAYNE SENT ME A NEW PUMP (WSS30),AFTER I PROVED, WITH THE RECEIPT THAT THE PUMP WAS STILL WITHIN THEIR 3 YEAR WARRENTY.
THE ISP50 COST WAS $899 AND THE WSS30 WAS UNDER $450 I TRIED BUT COULD NOT GET THE DIFFERNCE IN A CHECK OR A CREDIT.
THIS PUMP CLEARLY HAD A DISIGN FLAW, AND CAN ONLY BE USED IN FRESH CLEAN WATER.....WHAT SUMP PIT HAS FRESH CLAN WATER?
KEITH

I didn't purchase this pump from Amazon but I do own it. It's a great unit if you are worried at all about losing power while not at home. It pumps almost as well as a 1/2 horse AC powered pump. It's the only pump you will need. Just get 2 100 amp batteries minimum or bigger if you want it to run longer.