21 Ways to Defuse Anger and Calm People Down [Audiobook] [Audio Cassette]

Michael Staver (Author)

Book Description

ISBN-10: 1559777036 | ISBN-13: 978-1559777032 | Publication Date: January 1997 | Edition: 1

Author Michael Staver explains to the listener how to keep himself/herself calm when provoked by an angry party and how to sidestep angry reactions, such as sarcasm and personal attacks, and focus on the issues at hand. Staver also discusses what to do immediately when hostility flares up. September publication date. 2 cassettes.

Editorial Reviews

From AudioFile

Staver narrates this session dealing with techniques to handle personal anger and offering ways to interact with angry persons. In spite of the inherent negative slant to the subject, Staver keeps the tone positive and upbeat, with lots of humor and personal stories. Dramatized reenactments and audience participation help to maintain interest, allowing a natural refocusing on important points. Staver's voice varies considerably in tone and pace, including well-placed pauses, which help separate segments of material. During some of the audience segments the sound quality drops, and some of the momentum of the presentation is dissipated, but this doesn't hamper the transfer of ideas. Staver's dynamic personality, reflected in his speech and style, directly reflects his positive views on how to deal with anger. P.A.J. © AudioFile 2000, Portland, Maine-- Copyright © AudioFile, Portland, Maine --This text refers to an out of print or unavailable edition of this title.

Product Details

• Audio Cassette
• Publisher: Careertrack; 1 edition (January 1997)
• Language: English
• ISBN-10: 1559777036
• ISBN-13: 978-1559777032
• Product Dimensions: 7 x 4.1 x 0.7 inches
• Shipping Weight: 3.5 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #1,790,840 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

18 of 18 people found the following review helpful:

5.0 out of 5 stars Very practical and useful, October 28, 1998

By A Customer

This review is from: 21 Ways to Defuse Anger and Calm People Down (Audio Cassette)

Most of the anger-control material I've seen is designed for use by the person who tends toward anger. This audio course is a unique resource in that it addresses how we can react constructively when someone else is getting angry.

I found it to be a very practical examination of the entire process of an angry confrontation and how to defuse it as early as possible (and help prevent it in the future.) I've already seen positive results from it.

It's mainly geared toward the workplace, but much of it is also applicable to more personal relationships.

11 of 11 people found the following review helpful:

5.0 out of 5 stars Very Practical and Useful Techniques, September 15, 2002

By 

Tim Smith - See all my reviews

This review is from: 21 Ways to Defuse Anger and Calm People Down (Audio Cassette)

Michael Staver gives a very understandable and useful presentation. He defines the emotion of anger, explains its relationship to thoughts and behavior, and provides several effective techniques for use when confronted with an angry person. He also debunks several myths about anger, such as "anger is a bad emotion" "that can't be helped" and "will go away if ignored".

As Staver explains it, anger is really a range of emotion that develops in predictable stages. As a person gets angrier, judgement and self-control decreases. He teaches you how to identify which of the five stages the angry person is experiencing and offers interventions applicable to each particular stage.

The information is presented in a clear, straight-forward, no-nonsense style. As a therapist in the mental health field, I often work with angry and frustrated people (both clients and co-workers). I have been able to apply the information and techniques to help others and myself improve interpersonal relationships, behavior, and ultimately quality of life. This tape fulfills the promise of changing the distorted perceptions and desructive behaviors related to anger. It is very practical and highly recommended.

3 of 3 people found the following review helpful:

5.0 out of 5 stars Excellent advice, November 11, 2006

By 

Susan L. Lane - See all my reviews
(REAL NAME)   

This review is from: 21 Ways to Defuse Anger and Calm People Down (Audio Cassette)

This was a terrific and extremely useful presentation. The steps discussed in this presentation were clearly explained, realistic and do-able. They are applicable to work or home. Being a teacher of middle and senior high school students, I found the informaiton particularly useful. I highly recommend this to anyone. I plan on listening to this at least once a year to refresh my skills.