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3 Reviews
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2 of 3 people found the following review helpful:
5.0 out of 5 stars
Truly great reflections of service,
By Cheryl (Eau Claire, WI) - See all my reviews
This review is from: 180 Ways To Walk The Customer Service Talk (Paperback)
This book is packed with ways to improve and maintain exceptional customer service. Working in the banking industry, I could relate to numerous examples that occur or should occur on a daily basis. With all of the competition out there, we need to be on our toes at all times, providing the BEST service that we can to everyone. I will be sharing this book with the rest of my staff and hope that it inspires them as much as it did me!
5.0 out of 5 stars
180 Ways to Walk the Customer Service Talk,
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This review is from: 180 Ways To Walk The Customer Service Talk (Paperback)
This should be required reading at most workplaces. Invaluable tools. I plan to share it with the rest of the office and beyond. Highly recommended.
4.0 out of 5 stars
180 Ways to Walk the Customer Service Talk,
This review is from: 180 Ways To Walk The Customer Service Talk (Paperback)
This book offers creative ways to help customer service representatives be the best at their jobs.
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180 Ways To Walk The Customer Service Talk by Eric L. Harvey (Paperback - June 15, 1999)
$10.95
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