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Web Commerce: Building a Digital Business (Upside)
 
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Web Commerce: Building a Digital Business (Upside) [Hardcover]

Kate Maddox (Author)
4.2 out of 5 stars  See all reviews (4 customer reviews)


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Book Description

Upside September 14, 1998
In Web Commerce, Kate Maddox clearly identifies the many different Web commerce solutions available today and helps those of you in management positions decide which system best fits the needs of your company. This indispensable guide also helps you develop surefire strategies for making your site a success-whether your company is a Fortune 500 or a start-up travel agency.

Comprehensive discussions are included on all major categories of software and systems for transacting Web commerce, such as outsourcing commerce (on malls or hosting services), electronic-catalog and merchant-server software, high-end commerce solutions, payment options, and security solutions. There are in-depth explanations provided for the various features, pricing, and setup requirements, as well as the pros and cons of each type of system. The important and pressing topic of Web commerce security is also explored in detail.

Beyond selecting the right kinds of hardware, software, payment options, and security solutions for your Web commerce system, the book also considers issues that go beyond system setup. Depending upon what kind of industry you're in, or what kind of customers you have, unique strategies are necessary to make the most of your Web commerce systems. Maddox addresses industry-specific questions like: If you're a car manufacturer, what are some of the problems you'll face trying to sell expensive items over the Web? If you're a business-to-business seller, how do you avoid disrupting the sales channel? She then presents strategies for dealing with these unique problems effectively.

The book goes on to describe how to best reach your target audience and how to personalize and promote your Web site effectively. Finally, Maddox takes a look at the future of Web commerce.

A comprehensive look at the Web commerce solutions available today and how to choose the right one for your company

Today, managers in every type of business are looking to branch out onto the Web to promote and ultimately sell their products to a much wider audience. In Web Commerce, Kate Maddox provides managers with all the information they need to know-from software and hardware options to strategizing effectively for a particular business to security issues to the future of Web commerce. Web Commerce is the managers' road map to business in the next century.

"Kate Maddox gives us a detailed account of how the best companies are selling their products and services on the Internet. Web Commerce is a must read for managers looking to take their companies into the next century." -Jim McCann President, 1-800-FLOWERS Author, Stop and Sell the Roses

"Anyone looking to conduct business on the Internet needs to read Web Commerce. If you're looking to do business on the Net now, this book has it all!" -Chuck Martin President, Net Future Institute Author, The Digital Estate

Editorial Reviews

From the Publisher

Experts estimate that Web-based shopping revenues have jumped from $407.3 million in 1996 to $1.1 billion in 1997 and will reach a record $4.5 billion in the year 2000. These figures suggest that a growing number of companies have adopted electronic commerce as a means to sell their products online, thereby increasing the number of customers they reach by the millions. This book details the methods that companies as diverse as Cisco, AT&T, and Broadvision are using to sell their products electronically and to tap into a marketplace with explosive growth potential. Maddox describes how companies, both large and small, are taking their Web sites to the next level, moving from merely marketing and promoting products online to actually selling them. Specific questions and important business issues related to e:commerce are addressed in detail, and over two dozen examples are offered of companies that are setting the benchmark for successful Web commerce.

From the Inside Flap

In Web Commerce, Kate Maddox clearly identifies the many different Web commerce solutions available today and helps those of you in management positions decide which system best fits the needs of your company. This indispensable guide also helps you develop surefire strategies for making your site a success-whether your company is a Fortune 500 or a start-up travel agency. Comprehensive discussions are included on all major categories of software and systems for transacting Web commerce, such as outsourcing commerce (on malls or hosting services), electronic-catalog and merchant-server software, high-end commerce solutions, payment options, and security solutions. There are in-depth explanations provided for the various features, pricing, and setup requirements, as well as the pros and cons of each type of system. The important and pressing topic of Web commerce security is also explored in detail. Beyond selecting the right kinds of hardware, software, payment options, and security solutions for your Web commerce system, the book also considers issues that go beyond system setup. Depending upon what kind of industry you're in, or what kind of customers you have, unique strategies are necessary to make the most of your Web commerce systems. Maddox addresses industry-specific questions like: If you're a car manufacturer, what are some of the problems you'll face trying to sell expensive items over the Web? If you're a business-to-business seller, how do you avoid disrupting the sales channel? She then presents strategies for dealing with these unique problems effectively. The book goes on to describe how to best reach your target audience and how to personalize and promote your Web site effectively. Finally, Maddox takes a look at the future of Web commerce.

Product Details

  • Hardcover: 288 pages
  • Publisher: John Wiley & Sons; 1 edition (September 14, 1998)
  • Language: English
  • ISBN-10: 0471292826
  • ISBN-13: 978-0471292821
  • Product Dimensions: 9 x 6.1 x 1.1 inches
  • Shipping Weight: 1.3 pounds
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #611,387 in Books (See Top 100 in Books)

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Average Customer Review
4.2 out of 5 stars (4 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

3 of 3 people found the following review helpful:
4.0 out of 5 stars For executives eager to understand business on the Internet, September 25, 1999
By A Customer
This review is from: Web Commerce: Building a Digital Business (Upside) (Hardcover)
This guide to web commerce will help you identify the different solutions available today and find a system that works best for your business. Learn to develop strategies for making your site successful, whether you're a large or small company.

It evaluates the leading solutions available today while the numerous case studies (including in-depth examinations of Horizon Tours and Cisco Systems) describe in detail what's required to set up the system, both from a cost and resource standpoint.

Web commerce is still in its infancy and companies are busy figuring out what makes sense for them. This book is for executives eager to understand business on the Internet and want to get started now, before your competitors steal a march on you.

Kate Maddox and Dana Blankenhorn are journalists with Advertising Age magazine.

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1 of 1 people found the following review helpful:
4.0 out of 5 stars A Complete Overview of Web Commerce, March 3, 1999
This review is from: Web Commerce: Building a Digital Business (Upside) (Hardcover)
This book provides a wealth of information on Web Commerce. From links of successful web sites to contacts of the companies that are changing the digital business technology. This book is a must read for anybody who wants to know what's available and what can be done to do business on the Internet today. A well organized non technical book which covers all the aspects of Web Commerce.
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5.0 out of 5 stars For executives eager to understand business on the Internet, September 29, 1999
By A Customer
This review is from: Web Commerce: Building a Digital Business (Upside) (Hardcover)
This guide to web commerce will help you identify the different solutions available today and find a system that works best for your business. Learn to develop strategies for making your site successful, whether you're a large or small company.

It evaluates the leading solutions available today while the numerous case studies (including in-depth examinations of Horizon Tours and Cisco Systems) describe in detail what's required to set up the system, both from a cost and resource standpoint.

Web commerce is still in its infancy and companies are busy figuring out what makes sense for them. This book is for executives eager to understand business on the Internet and want to get started now, before your competitors steal a march on you.

Kate Maddox and Dana Blankenhorn are journalists with Advertising Age magazine.

Reviewed by Azlan Adnan. Formerly Marketing Communications Manager with Digital Equipment (Malaysia) Sdn Bhd, Azlan is currently managing partner of Azlan & Koh Knowledge and Professional Management Group, an education and management consulting practice based in Kota Kinabalu, Sabah. He holds a Master's degree in International Business and Management.

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