From Library Journal
Spool and his buddies are usability engineers; they study how folks use computers. For the past couple of years, they have paid a lot of attention to how people use webbed interfaces for navigation and searching. Their research is counterintuitive to many design dictates, but it is well substantiated. Contrary to popular opinion, people do like information-dense sites, they do like long pages, and they will scroll forever as long as the page is designed to encourage scrolling. This is applied research at its best. Clearly written and well illustrated, the book allows users to put the findings to work for them. This book is required reading for anyone designing webbed interfaces for libraries and an essential purchase for all but the smallest public libraries. Additional information from the researchers can be found at (world.std.com/~uieweb).
Copyright 1999 Reed Business Information, Inc.
Without a doubt, the most important book I've read this year on Web design is
Web Site Usability: A Designer's Guide. The book is easy to read and full of relevant information.
Chief Designer, Knight-Ridder New MediaEven experienced Web designers should read these usability findings about 11 different site designs. Competitive usability testing is one of the most powerful ways of learning about design and this book will save you hours of lab time
.----Dr. Jakob Nielsen
, Nielsen Norman GroupThis report challenges many of my assumptions about Web design, but that's a good thing. We're still babes in the woods, crawling along trying to distinguish the trees from the forest. Any sign posts are helpful, right now
, KNOWware -- Review