Customer Reviews

Weber 1811001 Summit E-420 Natural Gas Grill, Black

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

This is my 3rd grill bought in the last 15 years. Had 2 Broil Kings. My previous grills did an adequate job but having been using the E-420 Summit for the past 5 months has made me realize why Weber is the "King" of BBQ grills. Prior to purchasing, I was convinced this time I would go "high end" so I checked out brands such as Vermont Castings, DCS and others in the top level. I settled on the Weber after visiting the dealers and comparing the materials. Weber has the best price/quality available. This purchase was made during the winter months (best pricing from dealers who are out to unload inventory).
Performance has resulted in the food tasting great with even temperature throughout the majority of cooking surface. Unlike my previous grills which had identified hot spots, BBQ'ng and Grilling can be done without continuous shifting of food to attain eveness. When cooking chicken (with skin) or other fatty meats, flare-ups are kept to a minimum with the grill design, as well as drainage and clean-ups.
The packaging is well thought out with minimal assembly required. Weber after sales service is likewise, just as excellent as the product. After the initial hook-up to the natural gas line, the side burner would not light up consistently (sometimes taking as many as 10 pushes on the ignitor). Customer Service immediately gave me suggestions to further trouble-shoot and when nothing worked, swiftly sent me a new burner ring and it has been "one click" since.
My other grills were good but this one is great! They lasted more than 7 years each but the Weber looks like its going to last a lifetime. I highly recommend this product to those who love grilling often. My tip is to get the natural gas model as the burners are powerfull. Having the propane version, a spare tank plus countless trips for fill-ups, will be a necessity.