Customer Reviews

Weber 3851001 Genesis E-320 Natural Gas Grill, Black

5 star:		(28)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(1)

 

 

I purchased the Weber Genesis 320 (with Copper finish) and it is great. All of the Weber Genesis grills get excellent ratings of about 4.5 to 5 stars on various Web sites. If you like grilling then this is the grill for you. My old Coleman was pretty sturdy but the bottom area of the stand rusted out after several years (we grill all year long - even in on bad winter days), and it had very uneven heating.

If you look at the various comments about these Genesis grills you will see that except for a couple very isolated and unusual situations people love them. Almost every owner agrees that they get hotter, hot quicker, are easier to use, and get excellent results more often than almost any other grill.

The stainless surfaces help prevent rust and last longer, and the outer surfaces cleanup well. Greased lightning works well to clean the grates & inner surfaces, and a little WD-40 or silicon spray rubbed on, helps keep the outer stainless surfaces looking good.

You can never trust the various propane gauges that are on the market (I tried them). This grill has a nice feature in that the propane tank actually sits on a little scale! Since the weight is a reliable measure of the tanks fullness, this works well.

Do yourself a big favor and buy excellent cuts of meat for your grilling experiences with this grill. (Like 1" to 1.5" T-Bone or Porterhouse.) Because it gets so hot (our's went to 550 in no time), this grill really shines with thicker, better cuts. Also it is a good idea to use a seasoning or a barbecue sauce (We like "[...] Rub" and "Mississippi Sauce" or "Baby Ray Original" sauce.

I haven't had too much experience with them, but Weber appears to be a great company for customer service, and warranty work (25 year warranty for some parts). I'm told that the beer can chicken cooker (costs only $[...] - & made by a different company) works great with this cooker (but I haven't tried mine yet.) You can also get vegetable pans.

The thermometer is very helpful for good grilling, and if you get a $[...] roast holder, you can even cook beef and other roasts in this grill. I think the actual grilling area is perfectly sized - you can keep the higher warming rack in the grill at all times, if you wish, because it doesn't get in the way like with some other grills. The three burners allow you to cook directly, or indirectly like in an oven, by turning one off.

There are 2 little disadvantages that these grills have. This model has the 3 control knobs on the right top which prevents you from using that side to put a plate (the "S" series has them in the front). And it has a grease dripping pan that some reviewers say will catch on fire when you get the grill real hot; so clean it often.

I think that about covers everything! This grill is so easy to use, you're going to really enjoy it. Weber provides good cooking tips, a small cookbook, and has an on-line free service where, if you sign up, they will send you different recipes every so often. Save a few bucks by buying any Weber accessories you might want from your local Home Depot, Sears, True Value, or Lowes store, instead of directly from Weber. And - Wait for FREE shipping.

Works Great! Looks Great! We didn't go with the cover. The exterior holds up great without one; summer and winter. Easy to put together too. The E-310 is the same thing without the side grill.

Excellent Product. Attached to Natural gas feed (no tanks to refill). Was reasonbly easy to assemble - instructions were good. Looks good and cooks well and evenly.

I now understand why owners of Weber grills are always so pleased. I bought the cover to go with, not sure if it's needed or not but I figured if I'm spending this much on a grill then why not protect it. It cooks very well, heats up quickly, no hot or cold spots. I use it about once of twice a week for about 5 months now and could not be happier.

This unit was a pleasure to build. The BBQ is made extremely well and I'm sure it will last for years. Cooks very evenly...no hot spots that I have found yet.

I am not sure why anybody wouldn't give this grill a 5 star rating. Incredibly sturdy and well built- there isn't anything I don't like about it. For years my friends who owned Weber grills told me I needed to stop wasting my money and buy a Weber. Last summer I had the opportunity to take charge of the grilling on a friends Weber grill on several occasions and was so impressed that I bought the E320. Consumer Reports has this grill ranked #1 in its class for a reason. The heat is evenly distributed across the large cooking surface with ample temperture control. The burner tubes run from side to side, and not from back to front. This is important if you want to slow cook a slab of baby back ribs to perfection- which I have done twice so far. One word of caution- if you have ever watched Steven Raichlen on tv- don't oil the grates with a paper towel as he demonstrates on his shows. The Weber owners manual states, "Never spray or brush oil on a hot cooking grate. Oil the food instead." Somewhat odd that he does this when he uses Weber grills exclusively. The only grill I would buy over the Weber Genesis class would be the Weber Summit class grill. Outstanding!!!!!!!!!!!!!!!

Everything advertised. I had some difficulty connecting the natural gas valve, but called customer service and sorted it out. I am still not able to disconnect the natural gas valve with the quick disconnect, and instead have to take the whole assembly off with a pipe wrench, but I understand this is a flaw with the valve, and I am getting a new one.

For those who are connecting this themselves, a word of reminder. You have to turn off the gas main before connecting this to the gas out. Then you turn it back on, however, you should check any other gas appliances with pilot lights at that time, and follow their relighting procedures.

Love the grill though, it is built like a rock, and I and look forward to using it for a long time to come.

I purchased this grill based on others reviews. I have to say that I agree, this is an excellent grill. It is heavy and should last for years. The grates are heavy cast iron. The three burners provide even heating and fine temperature control. The side burner has a pot support made of heavy stainless steel wire that gives stable support for pots. The painted surfaces, so far, have not discolored or shown any signs of peeling. The instructions were excellent and made assembly easy. Two of us assembled the grill in about an hour.

It is too early to give a full review. The barbecue was delivered more quickly than promised and the delivering agent placed it exactly where I wanted it. The packaging as well as the barbecue itself was extremely well engineered. Assembly was logical in terms of function as well as where the needed items were packed. My decision to assemble in the garage (11/2 days) and then wheel to the pad in the back yard worked perfectly. I have enjoyed using it in both direct and indirect cooking modes. I have also enjoyed using it for pickup lunches as well as more elaborate dinners. I anticipate many years of full use. I barbecue 3-4 times a week.

I have only had my Weber Genesis E-320 natural gas grill for about two weeks but it is already proving to be an excellent purchase.
I like the heavy cast iron cooking grates. I like the solid feel to the whole grill. Natural gas does not burn as hot as propane, so I was
worried that the natural gas may not provide as much heat as propane grills, but Weber has obviously designed it properly.
It heats quickly, and the heat is very even over all the grill surface.

Assembly: I have seen reviews where people say they assembled this grill in less than two hours. Well, I admit to being a little OCD,
and I wanted this grill to be perfect, so it it OK that it took me about 5 hours. The box, as delivered, weighed 196 pounds according to
the shipping slip. The delivery person brought it in to my garage and placed it where I requested. He was very professional.
If I was shipping priceless glassware and china to Indonesia, I would try to get the people who packed this grill to pack my stuff.
The box had excellent handling, as there were no crushed corners or any damage of any kind, but I think it would have survived an
earthquake without damage. It is always a little worrisome to order large expensive items online, but Amazon and Weber have it down
to perfection. I enjoyed putting it together, and now can appreciate the design and engineering that goes into a Weber grill.

Even the side burner deserves recognition. It is built WAY better than cheap grills. It is very similar in parts and design to our
kitchen gas range, and puts out serious heat. I am looking forward to enjoying this grill for many years.