33 of 38 people found the following review helpful:
5.0 out of 5 stars
Looking for a propane grill?.... LOOK AGAIN, April 23, 2004
This review is from: Weber 2004 Model 6311001 Genesis Silver A Natural Gas Grill, Black (Lawn & Patio)
I am writing this review as a public service. Weber offers the same model grills with either propane gas or natural gas options.
Because there were no reviews available on this particular item which is natural gas and because I had never owned a gas grill before, I inadvertantly ordered the wrong product. It proved to be a costly mistake.
As advertised, this grill is quite easy to assemble. It took my wife and I all of a half hour to put it together. The unit is very sturdy and extremely attractive. It was after we had finished assembling it that I discovered my error. There was no way I could ever return it so I called a local plumbing and heating contractor and asked about getting an outdoor connector installed for this grill. Since we already had natural gas I presumed this would be a relatively inexpensive proposition. Boy was I wrong. The cost would have been $700-800 and local building codes prohibited the use of the grill on our deck. The contractor did mention that a conversion kit might be available. His estimate and that piece of advice cost us $45.00.
That is when I contacted Weber. They are a first class company.
I explained my dilemma to the Customer Service Rep. I was told that a conversion kit was available for about $60 and that for a small shipping fee I could have it within just a few days. True to their word the kit arrived when they said it would. I got a bit panicky thinking I was going to have major problems getting this done. So once again, I called Customer Service and they spent more than half an hour with me while I made the switch advising me of every step along the way. Finally, we were ready to cook. The results were fabulous. Since it is only my wife and myself this small unit is fine. But if you have children or do a lot of entertaining, you probably should take the advice of some other reviewers and spring for the three burner unit. In most cases the price of the natural gas and propane models are the same. TAKE CARE TO ORDER THE RIGHT ONE AND THANK YOU WEBER FOR ALL OF YOUR HELP!!
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