Customer Reviews


17 Reviews
5 star:
 (8)
4 star:
 (1)
3 star:    (0)
2 star:
 (1)
1 star:
 (7)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Only search this product's reviews

The most helpful favorable review
The most helpful critical review


19 of 20 people found the following review helpful:
5.0 out of 5 stars Excellent Software from a Computer Tech's View
I currently own this software and have it installed on my main computer as well as two of my family's computers. Not only is it a very powerful security suite, it is streamlined and extremely user friendly. This is the main reason I chose to use this software for my relatively computer-illiterate family members.

The start of my love for this software came...
Published on January 1, 2009 by John D. Campbell

versus
5 of 6 people found the following review helpful:
1.0 out of 5 stars Horrible customer service
I bought this product in May 2008 and still can't install it in my computer- I get error message and then my computer only starts in safe mode, after which I restore all settings and the Spysweeper is "swept out".I would have gladly returned it, but the store I bought it from - Circuit City - wouldn't take it back, sending me to the manufacturer. When I called Webroot,...
Published on December 17, 2008 by George Sand


‹ Previous | 1 2 | Next ›
Most Helpful First | Newest First

19 of 20 people found the following review helpful:
5.0 out of 5 stars Excellent Software from a Computer Tech's View, January 1, 2009
By 
This review is from: Webroot Spy Sweeper With Antivirus 3-PC [Old Version] (CD-ROM)
I currently own this software and have it installed on my main computer as well as two of my family's computers. Not only is it a very powerful security suite, it is streamlined and extremely user friendly. This is the main reason I chose to use this software for my relatively computer-illiterate family members.

The start of my love for this software came from using it in the field while working on client PCs. I found it to be a highly effective tool in cleaning all but the most seriously infected machines--which typically require a reinstall of Windows (or using boot CD tools, but I won't get into the nitty gritty that will bore you). However, before I get ahead of myself, let me state that if your PC is already heavily infected (as in your computer has relinquished control altogether), it is probably best to have someone experienced look at it. Merely installing security software doesn't ensure success nor does it even ensure your ability to get through the installation process! I always recommend using the msconfig utility to disable services at startup as this often--though not always--prevents malware from automatically crashing your system.

Anyways, now that my subscription is almost over, I will have to either renew it or purchase another copy. The year that I've had this software I have encountered virtually NO infections, even on my family's machines. It can be configured to AUTOMATICALLY update and scan so you usually do not even have to mess with it to make sure you are protected (the last thing I want to do after working with computers all day is to spend time on the phone with family members walking them through how to get rid of viruses).

Thus, for all of those non-computer savvy individuals, or those who simply want something to work, I highly suggest this software for 32-bit PCs. Unfortunately, for those with 64-bit PCs, this software will not work (unless they've updated it in the past few months).

Oh and one more thing: the only program that I've found to be better than this is Kaspersky. It is an extremely powerful and effective tool when dealing with malicious software. However, it is not to be considered user-friendly. But for those wanting ultimate customization and nearly state-of-the-art protection, Kaspersky might be the better choice. Otherwise, for the other 98% of us, I recommend this program.

If you are still on the fence about this product versus others (please don't tell me you are thinking about the horrendous Norton or McAfee programs), then take the word of an experienced computer tech and buy it! I trust it for not only my own system, but my family's computer systems as well. Thus, I trust it enough to recommend to you. I would normally not make such a "Just buy it!" statement, but this product is deserving of it.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


8 of 9 people found the following review helpful:
5.0 out of 5 stars Highly recommended, October 12, 2008
Amazon Verified Purchase(What's this?)
This review is from: Webroot Spy Sweeper With Antivirus 3-PC [Old Version] (CD-ROM)
While other products that perform similar functions make you think someone poured molasses into your hard drive because your computer performance is so bad afterward, this product stops the viruses and spyware, uninstalls anything you might already have, and keeps your computer safe and sound without any noticeable performance degradation. A1 recommendation.

UPDATE 11/17/10: My assistant just downloaded a virus from facebook that disables everything on the computer: Can't run anything. This product detected it, scanned everything and removed the virus without our having to do a thing. When I needed it, it was right there and took care of it. I would have been happier if it had blocked the installation, but honestly, it did what it was supposed to do. I can't say enough good things about it.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


3 of 3 people found the following review helpful:
5.0 out of 5 stars Great Spyware, Antivirus program!, September 23, 2009
This review is from: Webroot Spy Sweeper With Antivirus 3-PC [Old Version] (CD-ROM)
I have used Spy Sweeper products for over 5 years and am a big promoter. I use my computers for gaming, homework, internet and have never had a problem with this software, or any viruses. I usually buy direct from Webroot though, but saw it listed on Amazon and thought I would give it five stars. Its also the same price as I would buy direct, so why not get Amazon Points! A great program, never had any problems or conflicts.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


3 of 3 people found the following review helpful:
5.0 out of 5 stars Excellent product and service from marketplace vendor, March 27, 2009
By 
Mark A. Vehec (Munhall, PA USA) - See all my reviews
(REAL NAME)   
This review is from: Webroot Spy Sweeper With Antivirus 3-PC [Old Version] (CD-ROM)
I have been using Webroot products for about 3 years now and have not had any virus or malware problems the entire time. I recommend the spy sweeper and antivirus blend as it gives the best protection. The vendor I bought this through provided excellent service. If you are not running an AV and spy sweeper program, this is a great alternative to Norton and others.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5 of 6 people found the following review helpful:
1.0 out of 5 stars Horrible customer service, December 17, 2008
By 
This review is from: Webroot Spy Sweeper With Antivirus 3-PC [Old Version] (CD-ROM)
I bought this product in May 2008 and still can't install it in my computer- I get error message and then my computer only starts in safe mode, after which I restore all settings and the Spysweeper is "swept out".I would have gladly returned it, but the store I bought it from - Circuit City - wouldn't take it back, sending me to the manufacturer. When I called Webroot, the customer service guy said it had to be received by them within 30 days, not postmarked (I called on day 28),indicating my tough luck (which was about to begin yet). I called them several times, was on hold for at least 30 minutes each time (due to "highly popular product" or highly dissatisfied customers), no one in the the technical support was able to identify my problem ( maybe if I paid extra for such service), but I don't want to pay, I already paid $60 and can't USE it.I can't tell for sure if the product is good, but technical support is NOT helpful at all, they are not even trying. I would NOT recomment buying this product, unless you are a computer engineer and can figure out some installation issues on your own.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


2 of 2 people found the following review helpful:
5.0 out of 5 stars Excellent Software!, September 16, 2009
This review is from: Webroot Spy Sweeper With Antivirus 3-PC [Old Version] (CD-ROM)
Webroot Spy Sweeper is an excellent antivirus and spyware eliminator. I wanted to renew my current subscription but did not want to pay almost $50! Found this software for only five bucks at Amazon. This is the exact same software I paid $49.95 for originally. Easy to load and configure. Highly recommended.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


1 of 1 people found the following review helpful:
5.0 out of 5 stars this a great buy, December 2, 2009
Amazon Verified Purchase(What's this?)
This review is from: Webroot Spy Sweeper With Antivirus 3-PC [Old Version] (CD-ROM)
this was a great buy i have been spending alot of money for this
item every year but not a amazon.com i have been using the webroot
for 9 yrs great product
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


3 of 4 people found the following review helpful:
5.0 out of 5 stars USER FRIENDLY, January 27, 2009
This review is from: Webroot Spy Sweeper With Antivirus 3-PC [Old Version] (CD-ROM)
I love this software. It runs itself. I catches all the virus immediately, warns me, and puts them in a quarantine file immediately. I had just the spyware, but have recently purchased the anti-virus. I highly recommend it. It's easy to install and so user friendly.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


4.0 out of 5 stars Get Back Norton! Freeware Phew!, November 24, 2010
By 
John Amos (Columbia, SC) - See all my reviews
This review is from: Webroot Spy Sweeper With Antivirus 3-PC [Old Version] (CD-ROM)
I am not a power user or gamer or gen X/Y so I require a product that is simple with maximum effectiveness. After having tired of using freeware AV products that were long on promise but short on performance I discovered Webroot AV and Spy Sweeper. I was further encouraged to try Webroot by several trusted geeks who promised no software clashes, performance issues or lockups as I frequently experienced with Norton AV. At one point with the Norton product I found that I had to download an un-installer to uninstall the version I was using in order to upgrade to the newer version. That is insane! I have never had a glitch with Webroot. It downloads and installs updates seamlessly with no requirement for re-starting or signing in, etc. It never misses spyware nor virus threats. I am very pleased with this product and would recommend it for anyone seeking ease of operation.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5.0 out of 5 stars Awesome, September 5, 2010
This review is from: Webroot Spy Sweeper With Antivirus 3-PC [Old Version] (CD-ROM)
Spysweeper with anti-virus found things that AVG, Trend Micro, and Spybot could not find. Works great no compatibility issues.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


‹ Previous | 1 2 | Next ›
Most Helpful First | Newest First

This product

Webroot Spy Sweeper With Antivirus 3-PC [Old Version]
Webroot Spy Sweeper With Antivirus 3-PC [Old Version] by Webroot Software (Windows Vista / XP)
Used & New from: $4.49
Add to wishlist See buying options