Customer Reviews

Wen Sweet Almond Mint Cleansing Conditioner - 16 OZ

5 star:		(175)
4 star:		(67)
3 star:		(51)
2 star:		(50)
1 star:		(82)

 

 

I ordered this product after watching the infomercial late one night. (Insomnia sometimes has it's benefits) As someone who used to do hair for a living, I have tried nearly everything on the market. My shower rack was always overflowing with numerous shampoos and conditioners, but no more. This delicious smelling, one-step cleanser/conditioner is the only product I use now. I have somewhat fine hair that's a bit dry from color treatments and I needed a product that would restore a healthy shine and manageability without over-conditioning. WEN cleansing conditioner does the job all in one step. I apply about two to three pumps to wet hair when I first get in the shower then rinse out as the last thing. You can add a tiny drop after as a leave-in conditioner. You'll be amazed at the results regardless of your hair type. One last tip, unless you have extremely thick long hair that's as dry as the Sahara desert, you do not need to use the recommended amount of 16-24 pumps. You'll figure out the right amount for your hair. Also, buy it here on Amazon and don't get caught up in the auto shipments required on the infomercial. Happy conditioning!

I ordered this after watching the infamous infomercial...I'm sure you've all seen it! Anyway, I am an African-American woman who has done absolutely EVERYTHING to my hair and now have (thick, thick)relaxed hair. I only mention my race here because I think it is important to stress what the creator of this product was saying about his line--it works for anyone! I have only used this product for two weeks and I have to say that never before has my hair looked and felt so touchable--I literally used to cringe (and divert the perpetrator) if it seemed as if someone wanted to put a hand on my hair! I also used to be in a state of perpetual unrest--concerning my mop. It just seemed like no matter what products I used, I was always looking for something to do BETTER. The search is definitely over; I am truly satisfied. I would recommend this product to anyone who needs more good hair days!

October 14, 2009...One more child and one recession later, I still stand by my review, but if you are trying to save money in uncertain times, Dove Intense Damage Therapy Shampoo/Conditioner will also give you beautiful, healthy results.

First off, if you want to try it, DON'T BUY IT FROM THEIR WEBSITE! Buying it from someplace else like Amazon is a smarter idea than what I did. I bought from the wenhaircare website and they sent me another 90-day package, which I didn't order, when I was about to return my 30-day package bottles. I already opened the second box not knowing what it was, so I hope when I send these bottles back they'll at least not charge me for the next two months.

The hair care process is a bit more time-consuming than I hoped for. You wet hair THOROUGHLY (1-2 minutes), lather 16-32+ pumps into hair (3-4 minutes), comb through (1 minute), leave it in for duration of shower (however long that means for you -- keep lathering throughout shower), rinse (1-2 minutes -- it's a lot of product to rinse out), apply leave-in conditioner and styling creme. You have to really focus on what you're doing with the Wen in you hair, so not only does that take more effort than regular shampooing and conditioner, but more time in the shower (which, for water conservers may be a big downside). The product is also thick enough to clog a weak drain, so be careful.

My last downside is that the 30-day or 90-day packages do not last that long. Following Chaz's instructions of using about 40 pumps every time I shower, my regimen lasted no more than 16 days. My advice is to use as LITTLE of it at a time as possible. He recommends the more the merrier; I say, use a moderate amount (at most 12 pumps for REALLY THICK hair in the shower) and cleanse more frequently than before.

Now for the results: it's pretty good. I'm a Polynesian woman living in tropical Hawaii with thick, curly hair. My only damage has come from one at-home relaxer years ago, pregnancy, and genetic hair loss. Curly hair like mine needs a lot of products to get it to listen to you. This one was no exception. For cleansing and making my hair feel soft and healthy, it did its job well; for making it LOOK soft and healthy and bouncy and curly, it needed some help. But I'm having a hard time going back to mousse and gel since using this, so now I have to find other styling solutions. Living in humid weather always adds to the frizz factor, but I thought this would at least ameloriate the situation a bit.

I really love Wen products, my favorite is the Sweet Almond Mint, it's a great product to tame my curly gray hair, however, because of the price of Wen, I can't always purchase it therefore, I started looking for a comparable product. I found HAIR ONE at Sally's Beauty Supply, it is a cleansing conditioner that for me, works better than Wen and it's only $11.99! Give it a try, for $11.99 what have you got to lose.

The commercials for this product promise that it's perfect for any type of hair, and that for those with colored hair, it would prevent fading of the color. That's why I ordered it, I've been trying to get my hair back to it's natural color (and leave it there) for a year and a half now. Each time I dye it, it looks good for a couple of months, but then the color fades, and I'm left with blondish and roots(my natural color is light brown.)

The promise about fading may be right. In the two weeks I tried it, my latest dye job didn't fade appreciably (and this time I had used a non-permanent, wash-out-in-28-washes color.) However, the claim that it's good for any hair type is wrong. My hair (and skin) are quite oily. I have to wash my hair every day. If I don't, it's greasy looking by the end of the second day. Well, using Wen, it NEVER felt clean. It looked OK right out of the shower, but by the end of the day, it looked like I hadn't washed it in two.

I've read the responses to other reviews complaining about greasy feeling hair, and I tried rinsing it and rinsing it and rinsing it until all the hot water was gone. My hair just NEVER felt clean with this stuff.

All you folks with dry to normal hair, I think this stuff would be wonderful for you. Unfortunately, it just doesn't rinse clean enough for someone with the oil problem I have.

Marketing is everything! Your cozy couch, a woman who could have used a better hair cut has frizzy hair in front of you and voila! using WEN she has voluminous, smooth, come hither hair - of course, this came with a camera crew, a stylist, a make up artist and well, the creator vetting every take.

Flash forward to your shower, or bathroom sink where you wash your own hair. You follow the rules, pump the pump however many times depending on how literally you follow directions, and then voila! Your hair is transformed in to a magical and seductive fortress where all who never desired you before, now hover at your feet and whistle when you walk by, or just say "hey, your hair looks awesome, can you watch my kid for a few hours?." And you put your WEN bottle on a pedestal for people to stare at in awe. Or, at least that is how the infomercial makes it all sound.

Not so much really.

A few things: 1) hair relies on pH balance to well, balance itself out and that includes oily hair. If you were trapped in the jungle for a year, eventually your hair would adjust to what it needs to be and guess what, you would look great! 2) Hair does not need to be shampooed, really ever, unless you roll around in mud - if you really like bubbles, try just using Johnson's baby shampoo from time to time, they sell it for 99 cents in trial sizes. 3) It is ALWAYS about the conditioner. If you use Suave shampoo and buy Aveda or Keratase Conditioner, guess what, your hair is going to look good because the last thing you did to it was tame the beast through conditioner. Hence, cleansing conditioners.

If you want to save at least $204 per year on a 12 months supply of WEN (rudimentary math using only the $28 price tag of $28 x 12 months = $336) buy the other version that Amazon sells called Hair One, or even Nature's Gate Cleansing Conditioner - both perform the same function as WEN, but don't have an infomercial to pay air time to promote and sell it (and subsequently pay those standing by - although I am all for employing people), so you can save about $200 per year buying an alternate brand (Hair One is $11 x 12 = $132 per year).

The American Way.

So I have long and very healthy hair. I've tried a million products and I'm very, VERY careful about what I put in my hair. That being said, WEN seemed like a fantastic product! All natural, no sulfates, etc., blah blah. Well, not so much. First of all, if not washing your hair provided such wonderful results, don't you think other professionals, aside from Chaz Dean, would support this and market products accordingly?! I used this for almost 2 weeks, and by the end I literally felt like a scarecrow. My hair was comparable to straw. After I stopped using this, and used a clarifying shampoo to remove both the buildup of WEN and the products that WEN never effectively cleaned out of my hair, it was like night and day! Beautiful, soft, silky hair once again. What a waste WEN, what a total WASTE!

This conditioning shampoo product is nothing special. And it's expensive. But beyond that: Be very wary if you order from the website. You will be automatically billed and sent future orders and it is very hard to cancel. When I spoke to the sales representative about why I had to pay return shipping for a refund on a product I never ordered she referred me back to the website. All I can say is when you check out they have a box indicating if you want automatic shipment of future orders but they will sign you up for that no matter what box you check or don't check. Buyer beware! If you do want to try it order it from someplace other than www.wenhaircareproducts.com. And, my advice is to stay away altogether. Why support a product that uses such shifty business practices?

I purchased this product from Discountbeauty on Amazon a couple of months ago. The product that arrived at my house was a similarly packaged product labeled WEN Cleansing Conditioner, but the ingredients list was completely different. The real product's first 4 ingredients are Water, Aloe Vera Gel, Glycerin, & Chamomile Extract. This formula was cheaply made with Water, Glycerin, Cetyl Alcohol, and Cetearyl Alcohol. When I contacted the seller originally, they claimed they purchased their ingredients "directly from the seller". When I provided evidence of a different ingredients list, they didn't bother to respond!

I looked into this and found a website called wenhaircare.com. This website sells a low quality fake version of the real Chaz Dean product, but they charge the same price. If you want the actual WEN product you must purchase it from www.chazdean.com or the QVC website. Wen hair products are not being resold for sale to anyone else. In the future, I will by my Wen from people who are authorized to sell it. And I will NEVER purchase anything from Discountbeauty ever again. This was the worst customer service experience I've ever had. This is basically stealing.

This is only the second product I have ever purchased after watching an infomercial - so I thought it may be a waste but I will try anyway... I did not want to buy it off of the their commercial because I did not want my card charged and the automatic shipping - so I bought it off amazon. I got it 10 days ago and just love it! Weird but I have actually had 3 compliments on how nice my hair looks this week and the only change is the shampoo.

The only con I've found is the instructions on the bottle are "off" for me though my hair is just past my neck and the bottle says @14 pumps and that was way too many after the first time it looked greasy - so I do 3-4 pumps comb it through and leave it sit while I finish my shower then rinse. My hair looks and feels so soft :) I would recommend this to anyone.