Top critical review
One person found this helpful
Good watch. Terrible customer service
on March 25, 2016
I liked the watch till bezel got caught on door and pulled off. I was able to snap it back on but no longer clicked when dial turned. Couple weeks later the band broke so I decided to send it in as it was still under 3 year warranty. I followed directions and sent watch with a return address and $10 for shipping. I got the watch back return to sender because the place I sent it to did not exist. I called customer support and they told me the warranty service center moved to Utah. He gave me the new address. I re-sent the watch and check to new address. Once it arrived I got a call from service center that said none of the work was covered but I could pay $90 the fix the bezel and the wrist band would cost additional amount. I told them to throw the watch in the trash. They wound up shipping it back in same condition I sent it in. I would not buy this brand again.