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Product Description
Amazon.com
Welcome guests to your home with a luxurious night's sleep, thanks to the Queen-sized Wenzel Raised Insta-Bed, which inflates to the same height as a regular mattress. This bed measures 80 by 60 by 22 inches (L x W x H) when fully inflated. It has an integrated 120-volt AC pump for quick inflation and deflation--it inflates in just 90 seconds--and a unique underside design that grips the floor and keeps the bed from sliding about. The flocked-top keeps bedding in place, with flex coil construction for sleeping in stable and firm positions. It includes a nylon carry bag with shoulder straps. It's backed by a one-year warranty.
 Wenzel's Insta-Bed measures 80 by 60 by 22 inches when fully inflated and features an integrated pump for inflation and deflation. |
Product Description
Wenzel is a division of American Recreation Products. Items are manufactured by American Recreation Products. Location, temperature, and humidity will affect the firmness of an airbed. Airbeds will need to be occasionally re-inflated (topped off) to maintain desired firmness when used for a few days as the material tends to relax over time.
Product Details
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Customer Reviews
Most Helpful Customer Reviews
362 of 370 people found the following review helpful
By William
Amazon Verified Purchase
This bed is a step above the Aerobed. Unlike my previous 2 aerobeds, this mattress doesn't leak. None at all over an 8 day period of guests. Not even a slow leak. None! Pump is quick and the power deflate is a real time and space saver. Flocking on the mattress is also warmer than a cold plastic top. Can't believe how much less in price this was over the aerobeds-- a no-brainer!!!
752 of 777 people found the following review helpful
I always call customer service PRIOR to purchasing a product just to see how well they treat people. I just got off the phone with Wenzel customer service (800 325-8368) and here is what I discovered:
I was on hold for six minutes before I actually spoke with a person. There were a lot of clicks, pops and periods of dead silence that may confuse some people into thinking they had been disconnected but that was not the case. Just hang on. I called on a Thursday at 10:30 am (eastern time) so I might have called at a time when the call volume was low, but I was impressed that the hold time was reasonable.
The gentleman who answered the call was courteous and did not try to pry contact information out of me prior to dealing with the reason why I called.
My first question was about the warranty. I said I was not able to find any warranty details on Amazon.com or the Wenzel website. He directed me to the Insta-bed website (insta-bed.com) where I found it quickly.
I asked him if the pump went out or there was no electricity available, was it possible to fill the mattress manually. He said yes, there was another valve on the side where it could be filled.
I then asked about leaks. He said most people who called about leaks didn't realize that the plastic stretches when it is initially inflated and it will go soft the first few times it is used. People will assume it has a leak when all it really needs is additional air to firm it back up. He also said that there are some seals around the pump that may leak but those leaks can be corrected quite easily. Other than that, the one year warranty covered leaks, bulges, pump failure - whatever.
Warranty exchange consists of contact them to get an RMA and then cutting out the label information from the side of the mattress (rendering the mattress useless) and sending the label in with the RMA. You don't have to ship the whole mattress back!
So, all of you who who said this thing leaked, or complained that this mattress does not have a warranty, I would encourage you to call them and see how they treat you.
I was on hold for six minutes before I actually spoke with a person. There were a lot of clicks, pops and periods of dead silence that may confuse some people into thinking they had been disconnected but that was not the case. Just hang on. I called on a Thursday at 10:30 am (eastern time) so I might have called at a time when the call volume was low, but I was impressed that the hold time was reasonable.
The gentleman who answered the call was courteous and did not try to pry contact information out of me prior to dealing with the reason why I called.
My first question was about the warranty. I said I was not able to find any warranty details on Amazon.com or the Wenzel website. He directed me to the Insta-bed website (insta-bed.com) where I found it quickly.
I asked him if the pump went out or there was no electricity available, was it possible to fill the mattress manually. He said yes, there was another valve on the side where it could be filled.
I then asked about leaks. He said most people who called about leaks didn't realize that the plastic stretches when it is initially inflated and it will go soft the first few times it is used. People will assume it has a leak when all it really needs is additional air to firm it back up. He also said that there are some seals around the pump that may leak but those leaks can be corrected quite easily. Other than that, the one year warranty covered leaks, bulges, pump failure - whatever.
Warranty exchange consists of contact them to get an RMA and then cutting out the label information from the side of the mattress (rendering the mattress useless) and sending the label in with the RMA. You don't have to ship the whole mattress back!
So, all of you who who said this thing leaked, or complained that this mattress does not have a warranty, I would encourage you to call them and see how they treat you.
174 of 179 people found the following review helpful
We wanted to get an air mattress for guests we were expecting. We have purchased them before and they were very disappointing. They were either uncomfortable or they wouldn't hold air for very long. Any amount of movement when lying on them, didn't help.
We decided to try Amazon.com. After reviewing the different air mattresses that they showed and discribed, we read the reviews that were given on those products. We decided on the Wenzel Insta-bed and we feel we absolutely made the right choice. It was easy to set up and take down. It's very very comfortable. Our guests enjoyed it so much, they wanted to pack it up and take it home with them. They said they were as comfortable as they are in their bed at home and slept great!
We are very pleased with our purchase and we recommend this product to everyone!
Thank you!!!!!!!
We decided to try Amazon.com. After reviewing the different air mattresses that they showed and discribed, we read the reviews that were given on those products. We decided on the Wenzel Insta-bed and we feel we absolutely made the right choice. It was easy to set up and take down. It's very very comfortable. Our guests enjoyed it so much, they wanted to pack it up and take it home with them. They said they were as comfortable as they are in their bed at home and slept great!
We are very pleased with our purchase and we recommend this product to everyone!
Thank you!!!!!!!
Most Recent Customer Reviews
1.0 out of 5 stars
Not for Ouside/Camping Use
I should have done my research better. I was planning on using this for camping, but then I realized that many people had complaints of it being easily punctured and it requires a... Read more
Published 57 minutes ago by Don Lansing
1.0 out of 5 stars
Not as advertised
No where on it does it say the brand of Wenzel. It seems like a cheaper knock-off. Raised borders of bed are weird and uncomfortable
Published 1 day ago by Austin Muranaka
4.0 out of 5 stars
Bed
The bed does a nice job. It is fairly comfortable, for a air bed. It automatically fills very easily like expected. It will slowly deflate through the night at times.
Published 1 day ago by Blair White
1.0 out of 5 stars
Leaked after we used this one time.
I used this one time and it started leaking air. couldnt find where the leak was to patch it so thru it away
Published 3 days ago by flightrn
5.0 out of 5 stars
A great bed for the transient apartment-dweller
I got this product at the beginning of 2013, to serve as my regular bed: I wanted something easily portable, since I didn't expect to remain living in the same place for very long. Read more
Published 3 days ago by Duke
2.0 out of 5 stars
Not great; acceptable for an air mattress
Despite some thorough research and a splurge for what we thought to be a better mattress, this still feels like you are sleeping on an air mattress. Read more
Published 5 days ago by Kelly S.
3.0 out of 5 stars
Wenzel Insta-bed
We have used it twice now so it probably isn't a fair rating. The inner chamber of the mattress is quite a bit lower than the outer part so you roll toward the middle and we had... Read more
Published 6 days ago by flowerpower
5.0 out of 5 stars
Feels like a real bed
We haven't had a chance to really use it alot yet , but it inflates fast and deflates with the supplied pump also. It is comfortable and did not lose air. So far so good. Read more
Published 6 days ago by Terry J. Jezeski
4.0 out of 5 stars
22" Deep Insta Bed
Liked the bed, easy set up.
the only problem was finding a sheet that was deep enough to use on the bed. Read more
the only problem was finding a sheet that was deep enough to use on the bed. Read more
Published 7 days ago by anna
5.0 out of 5 stars
Wenzel Insta-Bed Queen
I have only used it once and I used it while giving my bed to friends. There was just me and the bed was incredibly comfortable.
Published 8 days ago by Joy Moody
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