Frequently Bought Together
Related Items
- Most Popular
- Mattress Pads
- Bedding Sheets & Pillowcases
- Bed Pillows
Product Features
|
Product Description
Amazon.com Product Description
Welcome guests to your home with a luxurious night's sleep, thanks to the Queen-sized Wenzel Raised Insta-Bed, which inflates to the same height as a regular mattress. This bed measures 80 by 60 by 22 inches (L x W x H) when fully inflated. It has an integrated 120-volt AC pump for quick inflation and deflation--it inflates in just 90 seconds--and a unique underside design that grips the floor and keeps the bed from sliding about. The flocked-top keeps bedding in place, with flex coil construction for sleeping in stable and firm positions. It includes a nylon carry bag with shoulder straps. It's backed by a one-year warranty.
 Wenzel's Insta-Bed measures 80 by 60 by 22 inches when fully inflated and features an integrated pump for inflation and deflation. |
Product Description
Wenzel is a division of American Recreation Products. Items are manufactured by American Recreation Products.
Product Details
Would you like to give feedback on images?
|
Customer Reviews
Most Helpful Customer Reviews
279 of 284 people found the following review helpful
I always call customer service PRIOR to purchasing a product just to see how well they treat people. I just got off the phone with Wenzel customer service (800 325-8368) and here is what I discovered:
I was on hold for six minutes before I actually spoke with a person. There were a lot of clicks, pops and periods of dead silence that may confuse some people into thinking they had been disconnected but that was not the case. Just hang on. I called on a Thursday at 10:30 am (eastern time) so I might have called at a time when the call volume was low, but I was impressed that the hold time was reasonable.
The gentleman who answered the call was courteous and did not try to pry contact information out of me prior to dealing with the reason why I called.
My first question was about the warranty. I said I was not able to find any warranty details on Amazon.com or the Wenzel website. He directed me to the Insta-bed website (insta-bed.com) where I found it quickly.
I asked him if the pump went out or there was no electricity available, was it possible to fill the mattress manually. He said yes, there was another valve on the side where it could be filled.
I then asked about leaks. He said most people who called about leaks didn't realize that the plastic stretches when it is initially inflated and it will go soft the first few times it is used. People will assume it has a leak when all it really needs is additional air to firm it back up. He also said that there are some seals around the pump that may leak but those leaks can be corrected quite easily. Other than that, the one year warranty covered leaks, bulges, pump failure - whatever.
Warranty exchange consists of contact them to get an RMA and then cutting out the label information from the side of the mattress (rendering the mattress useless) and sending the label in with the RMA. You don't have to ship the whole mattress back!
So, all of you who who said this thing leaked, or complained that this mattress does not have a warranty, I would encourage you to call them and see how they treat you.
I was on hold for six minutes before I actually spoke with a person. There were a lot of clicks, pops and periods of dead silence that may confuse some people into thinking they had been disconnected but that was not the case. Just hang on. I called on a Thursday at 10:30 am (eastern time) so I might have called at a time when the call volume was low, but I was impressed that the hold time was reasonable.
The gentleman who answered the call was courteous and did not try to pry contact information out of me prior to dealing with the reason why I called.
My first question was about the warranty. I said I was not able to find any warranty details on Amazon.com or the Wenzel website. He directed me to the Insta-bed website (insta-bed.com) where I found it quickly.
I asked him if the pump went out or there was no electricity available, was it possible to fill the mattress manually. He said yes, there was another valve on the side where it could be filled.
I then asked about leaks. He said most people who called about leaks didn't realize that the plastic stretches when it is initially inflated and it will go soft the first few times it is used. People will assume it has a leak when all it really needs is additional air to firm it back up. He also said that there are some seals around the pump that may leak but those leaks can be corrected quite easily. Other than that, the one year warranty covered leaks, bulges, pump failure - whatever.
Warranty exchange consists of contact them to get an RMA and then cutting out the label information from the side of the mattress (rendering the mattress useless) and sending the label in with the RMA. You don't have to ship the whole mattress back!
So, all of you who who said this thing leaked, or complained that this mattress does not have a warranty, I would encourage you to call them and see how they treat you.
245 of 249 people found the following review helpful
Amazon Verified Purchase
This bed is a step above the Aerobed. Unlike my previous 2 aerobeds, this mattress doesn't leak. None at all over an 8 day period of guests. Not even a slow leak. None! Pump is quick and the power deflate is a real time and space saver. Flocking on the mattress is also warmer than a cold plastic top. Can't believe how much less in price this was over the aerobeds-- a no-brainer!!!
159 of 161 people found the following review helpful
Amazon Verified Purchase
Found this to be an excellent bed, pros are longer air retention (I sleep at least 5 days before needing to turn on the pump), uniform pressure distribution. I normally do not have any back problems and this bed did not introduce any new ones after about a couple of months of regular usage. Our guests loved it, the only con I can see is that the pump is so slow - takes a minimum of 4 minutes to fill the bed from flat and takes similar time to deflate. That is negligible compared with the pros, we recommend this product to anyone that is interested in an Air bed.
Most Recent Customer Reviews
Enjoyed it the first few uses, but then a bubble formed
I love the height of this airbed and the fact it has an inflatable pump. However, after a few uses a bubble formed on the top of the air mattress. Read more
Published 1 day ago by Sameer
A bit disappointing
I purchased this about 1 year ago. It has suited it's purpose and I will use it again for overflow company, especially children. I find the mattress very cold to sleep on. Read more
Published 4 days ago by Sassy
Perfect temporary bed!
We purchased this Insta-bed to substitute our real bed as it was being shipped to us overseas, and we needed something until it arrived. Read more
Published 6 days ago by Batman23
Air Bed
We have had several air beds, so far this has been a very good one. We have only used it about five times but we have been pleased.
Published 10 days ago by Topline
Good
The bed rarely needs to be inflated. It's a pretty big bed. I sleep fine on it. It does feel like an inflatable mattress, but . . . you can't expect it to feel like a normal bed. Read more
Published 14 days ago by Donny Duckbutter
So far so good
Love it! My family and visitors love it too. Keeps air in better than other beds and is high up like a real bed. Love it!
Published 19 days ago by mayban
saralex
Very disappointed with this mattress. The sheets have no where to grip around the
sides and end up bunching up. Read more
sides and end up bunching up. Read more
Published 23 days ago by saralex
After 7 days, I awoke on the floor!
This air mattress worked great, for the first night. I was only using this until my bedroom set was delivered. Fourteen days was my max time. But it only lasted 7 days. Read more
Published 25 days ago by Me
I listened to the consumer report 's advice and Chose Wenzel
I am renting an unfurnished apt while I am on the road working and decided to invest in a quality inflatable bed . Read more
Published 29 days ago by Ms.Jo
Great travel bed
We purchased this for our recent trip, the height of the bed makes it really comfortable. We used it for six nights and didn't wake up with backaches or other sleep issues. Read more
Published 1 month ago by ImmyJay
Tags Customers Associate with This Product(What's this?)Click on a tag to find related items, discussions, and people.
|
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
![[Start the discussion]](http://g-ecx.images-amazon.com/images/G/01/x-locale/communities/discussion_boards/start-new-discussion-sec._V192250339_.gif){kind=small}
Listmania!
|
|
