Customer Reviews

Werner 310 300-Pound Duty Rating Aluminum Stepladder, 10-Foot

5 star:		(5)
4 star:		(2)
3 star:		(1)
2 star:		(0)
1 star:		(1)

 

 

What you mostly want to know is how good this ladder is.

It's good! For the 10' height, it's light enough to carry easily, sturdy enough that you feel stable right up to the top of the ladder and it has a good top rack and side rack for your tools, paint bucket, etc. The legs are far apart at the base and the locking supports in the middle are not flimzy little bits of aluminum like most stepladders.

Tool Crib was very cordial when I called to challenge the price matching option, gave me no problem at all and quickly came way down on price to win me away from Lowes. They shipped the item free of charge the same day.

The only reason this unit does not get 5 stars was the delivery service. It's not fair for Amazon or for Tool Crib, but the delivery is by truck, and the service they contracted only brought the ladder to within 100 miles of my home, then handed it off to another service that did not deliver to my home. Instead they (Lange Truck Freight in Texas) silently held the ladder for 8 days until I started tracing it through Amazon. I called the first carrier and they told me they'd handed it off to Lange, then I called Lange and they said they did not deliver. I was pretty mad because I could have had the Lowes ladder two weeks before.... so they finally brought it to my town, but would not deliver to my house, I had to meet them and haul it home. Stupid way to do business. Amazon gets 5 stars as always, Tool Crib too... but no stars for Lange Freight.

Good Ladder though.

I was amazed at how quickly the ladder arrived considering it was a free delivery, just a couple of days. Lowes wanted $50.00 for delivery and their store is only 4 miles away. This was a very good price, lower than Lowes and Home Depot, both at the store and online, and lower than all other online sites. I highly recommend this ladder and Amazon.com.

Light weight with a H handle that is easy to carry. I have a older model of this ladder and it time to up grade to Type 1A 300 Lbs. rating. I was surprise it was delivery without a box. But it was deliver without any scratch. I would recommend this ladder.

I opted to purchase a six foot aluminum ladder rated for 300 pounds that was priced only $5 more than one rated for 250 pounds. It was shipped from Ron's Hardware and when it arrived, I noticed that it was the wrong brand and only rated for 225 pounds. Since I weigh 250 pounds, I called Ron's Hardware and explained the problem. Ron's rep. on the phone was very cordial and helpful. She asked me to send an email, explaining the problem and someone would contact me within 2 days. I sent the email and was contacted the next day and told that the brand I ordered had been discontinued but they would send another brand, rated for 300 pounds and I could keep the first ladder as well.Who could ask for more cooperation or better service than that?

Was I surprised when I ordered the ladder on Monday and it was delivered Friday of the same week! The ladder is really a good one and rated at the up-graded rating of 300 lbs just as they said! I am extremely pleased with the product and the wonderful, speedy delivery service (not to mention the free deliverly)!!

I now own 6 different size Werner ladders and wouldn't have any other. I've never had a problem with any of them. They are well made and last forever. The only reason I don't buy their fiberglass ladders is because I can't lift much weight so the aluminum makes the best sense for me.

Inspired by the other reviewer, I gave it a try. While they were cordial, they would not match the price. They claimed that the Tool Crib Werner 310 is different from the Lowe's Werner 310 and made of stronger material. However, the Amazon listing says 250 pound rated and the Lowe's one says 300 pound rated, so it sounds like the Lowe's one is both stronger and cheaper. Furthermore, I'm not sure I believe that Werner makes 2 different model 310 ladders. YMMV.

Love the stability and strength of the ladder, but it is very stiff to open.

I thought I was going to get a tall ladder, but it was just a step ladder. I should've read the full description more carefully. I returned it. It's not like the picture at all. I ended up going to my local hardware store and getting what I wanted for the same price as this little one.