Customer Reviews


17 Reviews
5 star:
 (14)
4 star:    (0)
3 star:
 (1)
2 star:
 (1)
1 star:
 (1)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Only search this product's reviews

The most helpful favorable review
The most helpful critical review


11 of 13 people found the following review helpful:
5.0 out of 5 stars Excellent
Very Strong, 32lb make it very easy to move around. Extending ladder is very simple.
Published on June 13, 2002 by J. Chambers

versus
8 of 12 people found the following review helpful:
2.0 out of 5 stars Damaged in Shipping and cheaper at Sears
Most of the time that I buy stuff on Amazon, they are the cheapest and the quality of the product received is top rate. Unfortunately this is not one of those times.

1) I ordered the ladder from Amazon for $179.00, sears had it for 159.00. I have a truck so I would have no need to have it delivered ($50), if I had ordered it from Sears. So it wouls have been...
Published on April 9, 2005 by Wayne R. Miles


‹ Previous | 1 2 | Next ›
Most Helpful First | Newest First

11 of 13 people found the following review helpful:
5.0 out of 5 stars Excellent, June 13, 2002
By 
Very Strong, 32lb make it very easy to move around. Extending ladder is very simple.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


11 of 14 people found the following review helpful:
5.0 out of 5 stars Purchasing made simple, June 28, 2004
By A Customer
I have been agonizing over how to clean my gutters for months! Do I borrow a ladder? - Uncomfortable to ask, and I do not own a truck to deliver the ladder, further inconvenience to the loaner. Do I purchase a ladder from a store? Not many carry over 24 ft., no truck to bring home, and rental trucks are a real pain and expense just to buy something in the electronic age.

I needed a 32 ft. extension ladder quickly, the water was spilling over the edge of my gutters. I decided to shop amazon.com. Great decision! The ladder arrived within the delivery time and without any problems. Just a reminder that a 32 ft. extension ladder has a maximum reach of 31 ft. and a maximum standing height of 24.8 ft., so shop wisely for the correct ladder.

My gutters are clean and I feel great! One more thing, my ladder was eligible for free shipping - A real no-brainer decision when I found out.

Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


4 of 5 people found the following review helpful:
5.0 out of 5 stars Nice Job Amazon, May 3, 2008
By 
Scott Henninger (Cloudland, GA USA) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
What a deal! I don't have the ability to transport a 28' ladder. It never dawned on me to check Amazon & have it delivered. Google shopping led me to you. Delivery was on time & relatively cheap (certainly cheaper than renting a truck.) The product is just as advertised.

I couldn't be happier.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


1 of 1 people found the following review helpful:
5.0 out of 5 stars Ladder still as good as new, December 26, 2008
By 
arlenematt (Aulander, NC USA) - See all my reviews
This review is from: Werner D1324-2 250-Pound Duty Rating Aluminum Flat D-Rung Extension Ladder, 24-Foot (Tools & Home Improvement)
I purchased this ladder right after Hurricane Isabel to do repairs on my home. It has been used numerous times and still is just as good as new. It is well constructed and I would recommend it highly.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


8 of 12 people found the following review helpful:
2.0 out of 5 stars Damaged in Shipping and cheaper at Sears, April 9, 2005
Amazon Verified Purchase(What's this?)
Most of the time that I buy stuff on Amazon, they are the cheapest and the quality of the product received is top rate. Unfortunately this is not one of those times.

1) I ordered the ladder from Amazon for $179.00, sears had it for 159.00. I have a truck so I would have no need to have it delivered ($50), if I had ordered it from Sears. So it wouls have been cheaper for me at Sears.
2) ABF was the company that delivered the product to me. When the ladder arrived, it was not in any box or plastic wrap. Subsequently, it arrived scratched (pretty bad) on one side. This is a brand new ladder, and should have arrived as such.

I am still going to use the ladder, which looks like it will work fine. I just wished I had bought it at Sears (or other retailers like Home Depot and such). I probably would have been happier with my purchase then.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5.0 out of 5 stars Great Ladder, Crazy Heavy, August 18, 2011
Amazon Verified Purchase(What's this?)
Can't beat free shipping on this huge 40ft ladder. Great price and delivered in perfect condition. The only thing to be aware of is that this ladder is really heavy. It's almost impossible to move or place with just one person. Worked well and seemed sturdy when I was up on it with a paint bucket. Would reco to anyone looking for a big ladder and doesn't want to try to haul something this big from Menards or Home Depot.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5.0 out of 5 stars What a great buy!, May 18, 2011
By 
Amazon Verified Purchase(What's this?)
This review is from: Werner D1324-2 250-Pound Duty Rating Aluminum Flat D-Rung Extension Ladder, 24-Foot (Tools & Home Improvement)
The biggest advantage for us of buying this 24ft ladder from Amazon was the delivery. There was no feasible way we could've hauled this monster home had we bought it from HD or Lowes. Renting a truck or having those home center stores delivery it would be costly. As far as ladder goes, it is well-constructed and served our needs for that one occassion when I had to climb 17 ft to service a leaky wall A/C. I will probably use it again to put trims around the A/C. Would've bought the 28ft ladder but the increased weight was a put off in our case. Overall, a great product and a great purchased from Amnazon. Thanks Amazon for the speedy delivery.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5.0 out of 5 stars great item, March 8, 2011
By 
Lisa (California) - See all my reviews
Amazon Verified Purchase(What's this?)
this is the same ladder (price and quality) that one would purchase from a local hardware store with the benefit of having it delivered! it was shipped promptly. the delivery company that i dealt with was perfect! this may be where some customers may have the difference of experience. i was able to track every step of the transit and our local company that handled this purchase was prompt and accommodating with communication to arrange delivery as well as friendly with the actual drop off. it did arrive with one little dimple dent (it did not have any packaging but i don't know how one would package an item this size!), but nothing that would affect the operation nor did it compromise the safety of the ladder. i carefully considered this factor after pondering over the negative reviews and decided to take my chance and i am pleased to say that i am one of those submitting the positive! perfect all around!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5.0 out of 5 stars ladder, November 8, 2010
Amazon Verified Purchase(What's this?)
Product came quick, exactly what I order. I didn't have to hassle with driving home 28ft ext ladder from Home Depot...
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


5.0 out of 5 stars Excellent 28FT ladder, September 22, 2010
By 
Steven L. Umbach (Bartlett, Il United States) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
The Werner D1328-2 is an excellent 28 foot 250 LB rated aluminum extension ladder. I am using it to paint trim on my two story house. Well built and sturdy! I have a Werner 16 foot 225 pound rated ladder and their is quite a difference in construction strength between the two and I feel much more comfortable climbing my new Werner 28 foot 250 LB rated ladder.

Kudos to Amazon. I paid $247 shipped for it which was cheaper than local box stores and I did not have to pay for or arrange shipping. I ordered it 09/12 via free shipping and it arrived 09/22. Amazon tracking info was right on for delivery date and shipper called my 2 days prior to let me know that it would arrive on 09/22 between 8:00 AM and noon. They delivered it at 8:00 AM sharp and called that morning to remind of delivery. Ladder arrived looking new!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


‹ Previous | 1 2 | Next ›
Most Helpful First | Newest First

This product

Werner D1324-2 250-Pound Duty Rating Aluminum Flat D-Rung Extension Ladder, 24-Foot
$507.50 $346.72
Usually ships in 5 to 7 days
Add to cart Add to wishlist