Customer Reviews

West Bend 13500 55-Cup Polished-Aluminum Commercial Coffee Urn

5 star:		(6)
4 star:		(3)
3 star:		(1)
2 star:		(0)
1 star:		(1)

 

 

I ordered two of these West Bend coffee urns for our church. We had previously owned the same type but in a larger size that made 100 cups of coffee. After many years of service, it was still working but we decided to order new ones. These urns are so dependable that they will last a long, long time. We chose "two" 55-cup urns this time for the ability to have two coffee stations going instead of a single line. Plus, the smaller urns are easier to handle and to clean. We love having the two coffee stations. The West Bend coffee urn is the workhorse of coffee urns.

I love, love this urn. It's easy to use, easy to clean and the booklet that comes with it that tells you what measurement of coffee to use per cup, is actually right on the money. I highly recommend this urn.

Used these new coffee makers at our first funeral lunch since the Flood of June 2008. Everyone commented that the coffee was especially good.

Bought this product for our church. It brews enough for our small congregation and is ready just about the time services are over.

Our Delonghi coffee urn began leaking at the spout after 3 years and there were no replacement parts available. We replaced it with this unit because parts for it are easily available and it has very good reviews. It is not as heavy duty as other units, but seems more than adequate for its intended purpose. It has an on and off switch which a lot of units don't. So far we are very pleased with it and hope to have and use it for many years.
08-04-11 About 8 months later and this urn is still going strong. No problems.

This urn is great. I needed an easy to use, high capacity, coffee urn for an annual party that we have and this one fit the bill. The price was a bit more than I wanted to spend but after seeing how well it worked for me I was glad that I did.

Bought two of these for our church and they are just great. Use both of them at least once a week and they have been doing a great job for a number of years now. Well satisfied.

I purchased this coffee maker for our community center. The price was great, it arrived in only 2 days, and makes a wonderful cup of coffee. I would reccomend this coffee maker with no reservations.

When I first bought this perculator I opened it and tested it to make sure it worked with only water for a full cycle. It seamed to work fine. I didn't have a use for it until six months later. Still in it's original packaging I used it at a party I catered and to my GREAT disappointment it would not heat enough to perculate. BUMMER! I was sooooo disappointed. It's too late now to return and it's just as expensive to fix as for what I bought it for. I tried taking it apart and followed the exact recommeded cleaning methods. It's clear to me this machine is a dud and I'm stuck with it. I have a 100 cup West Bend Perculator which still works great. Not sure if this is just a model problem. You are taking a chance when you buy this one.

Have had one before so know what was purchasing. Only complaint picture of product was old and didn't match actual product, would have preferd older model like picture showed!