16 of 16 people found the following review helpful:
4.0 out of 5 stars
OK with some minor annoyances, August 19, 2006
This review is from: West Bend 56860 10 Cup Coffeemaker with Thermal Carafe, Black (Kitchen)
I wanted a thermal carafe coffee maker for $60 or less. After a lot of research I bought this one. It's a keeper.
Pros:
- excellent coffee - noticeably better (using same coffee, portions, etc.) than our last, nice standard drip maker
- the thermal carafe keeps the coffee hot for several hours - no issue with cooling even when we leave it in the coffee maker (you're supposed to remove the carafe so the top snaps shut to prevent heat escape, but hasn't been a problem)
- coffee urn very easy to clean, nice wide mouth
- comes with a mesh filter that actually works and does not let sludge go into the coffee
Cons: (reasons for only 4 stars)
- it SPILLS! Constantly. The thick lid fills with coffee after the first pour, and no matter what you do, how fast you snap the carafe back to vertical after pouring, etc. it will spill and dribble. This is the most annoying part of this coffee maker.
- some of the trim is cheap fake-metal plastic strips; some on our machine were already dented in the box
- the swing-out coffee basket is a little tricky to snap shut, but once you figure out how it's trivial. This may even be a "feature" and only took 5 seconds to figure out.
Overall very happy with it and loving the coffee!
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12 of 12 people found the following review helpful:
5.0 out of 5 stars
Hot easy coffee, May 15, 2006
This review is from: West Bend 56860 10 Cup Coffeemaker with Thermal Carafe, Black (Kitchen)
I've had mine - coffee every day - for about six weeks and I love it. I love that the carafe does not have a glass liner (I've broken too many of those in the past) and that it's wide enough to clean, easy enough to use for pouring water into the unit and has a nice top with a pouring tab that just feels good in the hand. The coffee is delicious.
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11 of 11 people found the following review helpful:
1.0 out of 5 stars
Poorly designed but not all bad., October 17, 2006
This review is from: West Bend 56860 10 Cup Coffeemaker with Thermal Carafe, Black (Kitchen)
When I purchased this, it had far better reviews. The biggest complaint was that it didnt keep the coffee hot. However, Ive found that the coffee will stay hot for hours as long as you dont leave it sitting on the coffeemaker. This is due to the position of the lid when the carafe is in the brewing position. The lid is pressed down slightly when its brewing and releases heat. Removing the carafe after it finishes brewing alleviates this problem.
To me, the bigger problem is similar to the previous reviewer. If you dont close the lid perfectly straight, coffee will spill EVERYWHERE. This is not as easy as it seems. Due to poor design, the piece that holds the coffee grinds is difficult to close properly. I often find myself being careful when closing it and making several attempts when it doesnt close cleanly. I returned the first unit I received because I thought it was defective.
If you overfill your coffee grinds even slightly, expect the same mess. Grinds quickly clog the drip valve and will cause coffee to spill out onto the counter rather than washing the grinds into the carafe.
I would like to end with what I like about this coffeemaker. It brews good coffee (better than my previous one) while using a lot less coffee grinds. I guess theres something efficient about it. Im using 1/3 to 1/2 less grinds in this one and havent run into a problem with weak coffee. A great money saving feature.
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