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16 of 16 people found the following review helpful:
2.0 out of 5 stars
High hopes, one serious flaw, December 15, 2008
This review is from: Westinghouse 26" LCD HDTV - SK-26H730S, Refurbished (Electronics)
Pros: Great picture, easy setup, full-featured remote
Cons: Background noise at low volume
Initially, we were very pleased with this television, just as we have been with our two-year-old 32" Westinghouse. Picture quality was superb. Setup was a breeze; for instance, unlike some others, the auto-channel-scan kept only those digital cable channels with programming and discarded the hundreds of blank ones, saving us the tedious chore of deleting them later. The user menus were intuitive. The remote had features others don't, such as one-touch buttons for your three favorite channels (no more pressing 1-1-4-dot-1-enter for cable HD channel 7).
This TV would have been a keeper, except for one flaw we couldn't live with. When the volume is turned down low, the background noise (hiss) is quite loud. Exchanging it for another didn't help; the second unit had the same problem and even worse, although the model number was identical, the firmware was apparently different and the menus were less user-friendly.
In summary, if we didn't need to listen to this television at low volume, we would have been very happy with it. But, for a quiet environment, it simply wasn't up to the task.
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6 of 6 people found the following review helpful:
1.0 out of 5 stars
The worst television I ever purchased, May 21, 2009
This review is from: Westinghouse 26" LCD HDTV - SK-26H730S, Refurbished (Electronics)
We bought this television as a Christmas present. Earlier this year we were re-arranging furniture and had to disconnect this TV. When we reconnected, the picture quality went from decent to flat out awful, unless you like the color blue a lot.
We have tried numerous times to get help from Westinghouse without any luck. I would never buy another one of their TV's simply for the lack of responsiveness when we asked for help.
There aren't too many reviews for this TV. But take a look at the other Westinghouse TV's reviewed at Amazon and you'll see there are a lot of dissatisfied customers.
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4 of 4 people found the following review helpful:
1.0 out of 5 stars
run, do not walk, away from westinghouse flatscreen tvs!, May 29, 2009
This review is from: Westinghouse 26" LCD HDTV - SK-26H730S, Refurbished (Electronics)
when my first westinghouse flatscreen tv lost audio, it took over 9 weeks to get a replacement refurb unit. the new unit promptly lost the picture.
in the interim, the company has switched to a non-human farce of a "customer support" system. it's a telephone message that promises a response to email inquiries within 24 hours. well, i'm on 5 days and counting - no response to the web form, email or phone messages.
still waiting for that response from westinghouse, as well as tv #3.
there are other brands out there, folks. don't go with westinghouse if you know what's good for you. it would be worth twice what i paid for the tv to have avoided dealing with westinghouse customer service, not to mention a whole series of non-functional televisions.
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