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Westinghouse WHDBI-5C Whole-House Wireless Doorbell and Intercom

2.4 out of 5 stars 13 customer reviews

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  • Up to 5 channels of communication
  • Expandable to 5 intercom units, 1 included
  • Wall-mountable
  • Up to 500-foot range
  • Talk and mute buttons
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Product Description

Product Description

500' rangeSimple installation with nothing to wireExpandable up to 5 intersUnique house code prevents other nearby inters from accessing system2 selectable radio frequencies for transmissionNot patible with 2-3-4-channel Westinghouse intersIncludes doorbell module 1 inter and AC adapter

From the Manufacturer

Hear the doorbell no matter where you are and check who's there with the WHDBI-5C five-channel radio doorbell intercom system. It provides a wireless audio communication link between the doorbell intercom unit (one included, system can support two) and the console station (one included, system can support up to five). The intercom uses digital signals to control the stations and to provide a unique "house code" that prevents other nearby intercoms from accessing your system. Either of two radio frequencies can be selected for the intercoms to further reduce the chance of interference from other units.

The console features five station number pushbuttons for selecting the party to call. The All Call button calls all stations. Pressing the Talk button calls the selected station and then controls the direction of the conversation. Each intercom user presses his or her Talk button to activate the microphone during the conversation.

The doorbell works as console station 4 or 5. Pressing the doorbell's Talk button sounds a "ding-dong" (station 5) or "dong" (station 4) at the console, then the conversation begins by pressing the units' Talk buttons. For privacy, a mute switch on each console prevent tones and All Call messages from sounding through that console's speaker. The console can be placed on a table or shelf or mounted to a wall with the screws provided. The antenna adjusts for table or wall mounting. Power for the console is provided by an AC adapter.

What's in the Box
One doorbell intercom, two 9-volt alkaline batteries, mounting hardware, one interior intercom station, built-in radio antenna, one English/Spanish instruction manual


Product Information

Product Dimensions 13.5 x 9.2 x 2.5 inches
Item Weight 2.5 pounds
Shipping Weight 3 pounds
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
ASIN B00066XTK6
Item model number WHDBI-5C
Customer Reviews
2.4 out of 5 stars 13 customer reviews

2.4 out of 5 stars
Best Sellers Rank #102,402 in Electronics (See Top 100 in Electronics)
#298 in Home Improvement > Electrical > Door Chimes & Bells > Kits
Date first available at Amazon.com September 8, 2004

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

I bought this wireless doorbell & intercom with expectations that it would replace the existing hard wired intercom/doorbell system that I have attached to my security system.

This item is nothing more than a glorified walkie talkie -- it even squelches like a walkie talkie. When you push on the doorbell, the microphone is activated and the chime noise originates from the doorbell module. The receiving intercom module receives the "Ding Dong" sound. How cheap!

Almost laffable is the fact that you can't put the doorbell outside where it might get wet. According to the instructions, the doorbell module should be kept in a place where there is not excessive sunlight or moisture. ARE YOU KIDDING ME? I called Westinghouse to confirm that it wasn't a typo -- to which I received a recommendation to buy a clear plastic box to keep it in outside OR -- get this.... put it in a bird house with the button where the bird would enter! HAHAHA. I swear..that's what the operator said.

Save yourself the $$$...
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I bought this at Lowe's not Amazon but thought the review would be useful anyway.

This is an utterly useless piece of product with defective engineering and design. Here is a list of things wrong with it:

1. The doorbell unit is recommended to be installed without exposure to heat or humidity ... did somebody forget this is a DOORBELL?

2. Once we set it up, the doorbell chime was received by the inside receiving unit about 5-6 times, after that the the doorbell stopped chiming and the receiver stopped receiving.

3. Receiver would work intermittently, with a lot of static to make your speech incomprehensible ... both ways, when they connect with each other in random fashion. I tried both the A and B frequency settings several times with no effect.

It is amazing that products like these can actually be in the market and that sellers like Lowe's and Amazon continue to sell them without checking if they even work.

I am checking the market for alternatives but yet to find a good one. Most products in this space appear to be no better. Should I find one that works well, I will post it here.
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The Westinghouse Whole-House Wireless Doorbell and Intercom does not work. Customer service explained that unit must be powered directly from a clean wall plug and not plugged into a power stip. While the building is new and the wiring is very clean power, the unit only worked when tested two times. We never managed to get the system to function with the main unit being indoors and the bell unit outdoors.

With luck the money will be refunded. The unit will not hold up in an outdoor environment. If we could have made it work, a protective housing would have to have been built.
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By TCBC on September 14, 2007
We tested this intercom in our home & at our church: had loud squeals, humms, and too much static to make out the person on the other end of the line regardless of frequency, channel, position, or location. After further research we learned that this is typical of wireless intercoms - will try a hard wired version next.
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I was shocked to discover how horrible this unit worked. I followed the directions for set up (which is very simple), however, the doorbell failed to ring 3 out of 4 times. I tested it in ranges of 2-40 ft and found no change in results.

The voice response met with even fewer positive results. That was also tested in various ranges with different options.

Get a refund while you still can, I did.
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I understand the complaints about reliability -- the device seems like cheap plastic, and the warnings not to post the doorbell outside are, frankly, bizarre. However we've had ours mounted outside the door of our house in New York for six years and it hasn't broken. It's partially sheltered, but it gets rain and snow and has managed to survive. We have two doorbells mounted and two intercoms inside, and both bells ring both intercoms, just as we want. The intercoms plug into the wall, which saves batteries, and it's easy to shut them off if we don't want to be disturbed.

That said, we've hit the sixth anniversary and the battery in one of the doorbells is dying and the screw is stripped and we're clearly going to have the replace the thing. However, it seems to be impossible to replace just the doorbell; we're going to have to buy a new intercom too. It's a waste.

We invariably use the thing just as a doorbell; the intercom part is wasted on us, so it ends up being cheaper to replace the entire Westinghouse setup with two new Honeywell RCWL330A1000/N P4-Premium Portable Wireless Door Chime and Push Buttons than to replace the one bad Westinghouse doorbell. Sad, really.
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An exterior product should come with exterior fitting. The screw at the bottom of the unit, which allows access to replace the batteries is not stainless steel... Therefore ours rusted, so that the screw cannot be removed. Buy this, only if you want to have to replace it after the first set of 9-volt batteries is depleted!
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