Westinghouse WHDBI-5C Whole-House Wireless Doorbell and Intercom
- Enter your model number above to make sure this fits.
- Up to 5 channels of communication
- Expandable to 5 intercom units, 1 included
- Up to 500-foot range
- Talk and mute buttons
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From the Manufacturer
The console features five station number pushbuttons for selecting the party to call. The All Call button calls all stations. Pressing the Talk button calls the selected station and then controls the direction of the conversation. Each intercom user presses his or her Talk button to activate the microphone during the conversation.
The doorbell works as console station 4 or 5. Pressing the doorbell's Talk button sounds a "ding-dong" (station 5) or "dong" (station 4) at the console, then the conversation begins by pressing the units' Talk buttons. For privacy, a mute switch on each console prevent tones and All Call messages from sounding through that console's speaker. The console can be placed on a table or shelf or mounted to a wall with the screws provided. The antenna adjusts for table or wall mounting. Power for the console is provided by an AC adapter.
What's in the Box
One doorbell intercom, two 9-volt alkaline batteries, mounting hardware, one interior intercom station, built-in radio antenna, one English/Spanish instruction manual
Top Customer Reviews
This item is nothing more than a glorified walkie talkie -- it even squelches like a walkie talkie. When you push on the doorbell, the microphone is activated and the chime noise originates from the doorbell module. The receiving intercom module receives the "Ding Dong" sound. How cheap!
Almost laffable is the fact that you can't put the doorbell outside where it might get wet. According to the instructions, the doorbell module should be kept in a place where there is not excessive sunlight or moisture. ARE YOU KIDDING ME? I called Westinghouse to confirm that it wasn't a typo -- to which I received a recommendation to buy a clear plastic box to keep it in outside OR -- get this.... put it in a bird house with the button where the bird would enter! HAHAHA. I swear..that's what the operator said.
Save yourself the $$$...
This is an utterly useless piece of product with defective engineering and design. Here is a list of things wrong with it:
1. The doorbell unit is recommended to be installed without exposure to heat or humidity ... did somebody forget this is a DOORBELL?
2. Once we set it up, the doorbell chime was received by the inside receiving unit about 5-6 times, after that the the doorbell stopped chiming and the receiver stopped receiving.
3. Receiver would work intermittently, with a lot of static to make your speech incomprehensible ... both ways, when they connect with each other in random fashion. I tried both the A and B frequency settings several times with no effect.
It is amazing that products like these can actually be in the market and that sellers like Lowe's and Amazon continue to sell them without checking if they even work.
I am checking the market for alternatives but yet to find a good one. Most products in this space appear to be no better. Should I find one that works well, I will post it here.
With luck the money will be refunded. The unit will not hold up in an outdoor environment. If we could have made it work, a protective housing would have to have been built.
The voice response met with even fewer positive results. That was also tested in various ranges with different options.
Get a refund while you still can, I did.
That said, we've hit the sixth anniversary and the battery in one of the doorbells is dying and the screw is stripped and we're clearly going to have the replace the thing. However, it seems to be impossible to replace just the doorbell; we're going to have to buy a new intercom too. It's a waste.
We invariably use the thing just as a doorbell; the intercom part is wasted on us, so it ends up being cheaper to replace the entire Westinghouse setup with two new Honeywell RCWL330A1000/N P4-Premium Portable Wireless Door Chime and Push Buttons than to replace the one bad Westinghouse doorbell. Sad, really.
Most Recent Customer Reviews
I can't make a review since I have not purchased the item, but due to the negativity of all the comments I will not be purchasing this item for my home. thanks for the reviews.aPublished 19 months ago by Kindle Customer
Some of the units we bought are very noisy.
The walk-talk feature (push button on-off) is undesirable for a visitor at your door. Read more
to much static ! it is hard to hear the person on the other end, the unit are 20 feet apart through one door, so it is not as good a I though it would be coming from... Read morePublished on May 2, 2013 by Robert Murray