Top critical review
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Retailer to the Rescue
on July 14, 2008
Chi-Chi The Chihuahua Puppy Walking Barking Dog
This is a vote of confidence not so much for poor Chi-Chi but for Jo Flora and the Garden Party Tea store.
Chi-Chi was all that she was advertised to be and my 2 year old granddaughter loved her faux pet. But alas, after only 3 days Chi-Chi lost all mobility and even a battery transplant did not resuscitate her. My granddaughter was very disappointed.
Through Amazon, I contacted Garden Party Tea. Jo Flora responded immediately by email. She offered a new Chi-Chi no questions asked. But alas her supplier was out of stock so she immediately sent me a check for the full price of the toy, including mailing! And I didn't even have to send Chi Chi back.
I don't know what happened to Chi-Chi. She is not a particularly fragile toy, and I am not suggesting the toy not be purchased. (I will buy a replacement if they become available.). But of course the real story is the great service from Amazon and from Garden Party Tea. I will continue to shop with both.
St. Paul, MN