2 of 2 people found the following review helpful:
5.0 out of 5 stars
An excellent resource for every health care consumer, May 17, 1999
By A Customer
This review is from: What You Need to Know About Hospitals (Vital Information Series) (Paperback)
"What You Need To Know About Hospitals" is an excellent resource for anyone who comes into contact with the health care system. It demystifies how hospitals function and empowers the average consumer. Most people who must interact with a hospital feel stressed and vulnerable. Those who are well-informed are less anxious and will have a better outcome. The book covers important areas like patients' rights, where to get information, who's who in a typical hospital hierarchy, and where to turn with questions, concerns, and complaints. It also has great insider tips on how to rate and choose hospitals and doctors, what makes a good doctor, nurse, and patient, and how to make sense of your hospital bill. This book should be required reading for every American consumer. It will save you time, money, and grief!
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