How many officers do we need? Are we efficiently using the ones we have? Is there a relationship between the number of officers we have and our crime rate? What s the status of our patrol car fleet? Are citizens satisfied with our work? What s the cost of our special programs and what are the actual benefits? Big questions that demand solid answers! This book will help you provide them! Easy to understand and designed to help top administrators use actual current information and calculations to make the kinds of informed decisions that make agencies run smoothly, efficiently and economically. You ll get step-by-step guidance on: Evaluating whether overtime is necessary and effective Drafting and maintaining a realistic, successful budget Creating smart, efficient workload distributions Analyzing cost effectiveness of special departmental programs Learning to forecast crime...and prepare to combat it. Bonus! CD-ROM packed with ready to use Excel spreadsheets to use with your data. GET CUSTOMIZED RESULTS IN MINUTES
What Every Chief Executive Should Know
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This is a well thought out academic and technical review of the use of data to increase effective policing and crime reduction. It would be worthwhile reading for any police executive. - --Howard Safir, NYPD Police Commissioner (Ret.)
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Most Helpful Customer Reviews
7 of 7 people found the following review helpful:
4.0 out of 5 stars
Measuring Police Performance,
By
This review is from: What Every Chief Executive Should Know (Paperback)
Jon Shane's book is a timely contribution to the police administration and performance measurement literature. It is thoughtfully presented in a logical and readily understandable fashion, which may very well make these fundamental performance measurement and statistical tools available to administrators throughout the nation.
Admittedly, a technical book, with the preponderance of the text devoted to detailed explanations of the tools and techniques outlined. The book is subdivided into three sections - Performance Measurement, Statistics and Data Analysis and Management and Efficiency - Shane takes the reader through the maze of statistical tools and techniques that can be used by a Chief Executive to plan and then navigate the agency's progress. The book includes a CD that contains formatted spreadsheets, which with minimal work, can be tailored to the direct benefit of the reader. This is not light recreational reading. Rather this book contains information that may yield direct and substantive benefits to the reader for some years to come. This book does deliver on the title; this volume provides the information that every Chief Executive should know. The book would be an appropriate text for graduate criminal justice/police administration courses, as well as a valuable addition to practitioners' bookshelves. Buy this book, but more importantly put this information to use.
5.0 out of 5 stars
What Every Chief Executive Should Know,
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This review is from: What Every Chief Executive Should Know (Paperback)
Dr. Jon Shane's book takes its rightful place among the significant texts on the subject of police science and administration. It truly is what every police executive must know, particularly during these times of economic constraints, greater demand for fiscal justification, and administrative accountability. The text is a "how to" of data compilation and assessment, and the use of quantitative methods in argument and persuasion. Computerized management information technology is presented to the reader in a comprehensible, easy-to-use format; instructive as well as interesting.
Dr. Robert J. Daniello
5.0 out of 5 stars
Perfect compliment to existing police management concepts,
By
This review is from: What Every Chief Executive Should Know (Paperback)
Dr. Shane has delivered a refreshing, comprehensive technical guide for effectively managing police performance and efficiency. His system is a welcome update to existing compstat-style methods and the increasingly recognized limitations therein. The convergence of Dr. Shane's professional and academic erudition are clear as he demonstrates the benefits (and wisdom)of more robust measurement processes to effectively manage police organizations. Whereas existing practices have relied on elementary crime rate number crunching and slightly more than anecdotally-based planning, Dr. Shane provides step by step best-practice methods to incorporate myriad of factors effecting police performance. Just as compstat revolutionized police management over 15 years ago, this book is sure to be the foundation upon which the "next generation" of compstat will be built.
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Inside This Book
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First Sentence:
Virtually everything in policing is subject to measurement and, as such, should be measured. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
summons rate, predicted crime rate, rate per employee hour, road safety checkpoints, intermediate statistical analyses, sick leave ratio, prisoner debriefings, patrol rate, total employee hours, relief factor, creating performance measures, traffic summonses, police planners, proportional workload, overtime expenditures, moving average analysis, control performance indicator, workload analysis, accrued savings, stolen vehicle report, principal modalities, allocating personnel, patrol strength, analysis workbook, tactical planners Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York City, Success Indicator, United States, Deputy Chief, Sub Total, Youth Aid Bureau, Average Benefit, Bomb Threat, Delivering Public Value, Department of Justice, Description Financial, Juvenile Condition, Los Angeles, Motor Vehicle Accident, Assist Officer, Census Bureau, Emotionally Disturbed Person, Gambling Offense, Injured Person, Robbery Division, Stat P-value Lower, Street Collapse, Total Time Off, Train Accident, Vicious Animal New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Virtually everything in policing is subject to measurement and, as such, should be measured. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
summons rate, predicted crime rate, rate per employee hour, road safety checkpoints, intermediate statistical analyses, sick leave ratio, prisoner debriefings, patrol rate, total employee hours, relief factor, creating performance measures, traffic summonses, police planners, proportional workload, overtime expenditures, moving average analysis, control performance indicator, workload analysis, accrued savings, stolen vehicle report, principal modalities, allocating personnel, patrol strength, analysis workbook, tactical planners Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York City, Success Indicator, United States, Deputy Chief, Sub Total, Youth Aid Bureau, Average Benefit, Bomb Threat, Delivering Public Value, Department of Justice, Description Financial, Juvenile Condition, Los Angeles, Motor Vehicle Accident, Assist Officer, Census Bureau, Emotionally Disturbed Person, Gambling Offense, Injured Person, Robbery Division, Stat P-value Lower, Street Collapse, Total Time Off, Train Accident, Vicious Animal New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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