Industrial-Sized Deals TextBTS15 Shop Women's Handbags Learn more nav_sap_SWP_6M_fly_beacon $5 Albums $5 Off Fire TV Stick Subscribe & Save Shop Popular Services gotS5 gotS5 gotS5  Amazon Echo Starting at $99 Kindle Voyage Metal Gear Solid 5 Shop Now STEM Toys & Games
What Every Intranet Team Should Know and over one million other books are available for Amazon Kindle. Learn more
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

What Every Intranet Team Should Know Paperback – 2009

7 customer reviews

See all 2 formats and editions Hide other formats and editions
Amazon Price New from Used from
Kindle
"Please retry"
Paperback
"Please retry"
$22.00 $23.67

Editorial Reviews

This is the definitive 'quick start' guide to intranets, providing intranet teams with a to-the-point overview of how to plan, design, manage and grow intranets. In 110 pages, key topics are covered for all intranet teams, including the evolution of intranets, how to find out what staff need, the role of the intranet team, and much more.

Few teams have time to read a weighty tome on intranets, and what is needed is a clear 'map' for delivering a successful intranet. Drawing on experience from intranet teams across the globe, every page of this book provides key insights, ideas, models and methodologies.

Use this book to kick-start your intranet to the next level, and provide your team with a foundation for daily work.

A perfect companion to "Designing intranets: creating sites that work".

"This has found a permanent place in my library and will become a must-read for those involved in current and future intranet projects." --- Sean R. Nicholson (USA)

"Successful intranets don't happen by accident. James Robertson has combined 10 years of experience into 110 pages covering topics every intranet teams should know about. " --- Lukas Karrer (Switzerland)

NO_CONTENT_IN_FEATURE

Best Books of the Month
Best Books of the Month
Want to know our Editors' picks for the best books of the month? Browse Best Books of the Month, featuring our favorite new books in more than a dozen categories.

Product Details

  • Paperback: 110 pages
  • Publisher: Step Two Designs (2009)
  • Language: English
  • ISBN-10: 0980813115
  • ISBN-13: 978-0980813111
  • ASIN: B005OEFXHM
  • Product Dimensions: 8.5 x 5.7 x 0.5 inches
  • Shipping Weight: 9.6 ounces
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Best Sellers Rank: #1,374,717 in Books (See Top 100 in Books)

More About the Author

James Robertson is the world's foremost expert on intranets. Author of "Essential intranets: inspiring sites that deliver business value", "Designing intranets: creating sites that work" and "What every intranet team should know", James has worked for more than a decade in this space.

As the founder of Step Two Designs, he has worked with high profile organizations throughout the globe, including many Fortune 100 firms. In addition to his books, James has written hundreds of articles which can be obtained for free from the Step Two Designs website (www.steptwo.com.au).

Based in Sydney, Australia, James is a sought-after keynote speaker and frequent international traveller.

Customer Reviews

5 star
71%
4 star
29%
3 star
0%
2 star
0%
1 star
0%
See all 7 customer reviews
Share your thoughts with other customers

Most Helpful Customer Reviews

1 of 1 people found the following review helpful By Mr. Max on January 20, 2012
Format: Paperback
If you're new to leading the design, development, and/or management of an Intranet, I strongly suggest you begin by picking up a copy of James Robertson's first book, "What every intranet team should know." It's a solid primer on the topic and will help you orient to the basics and the challenge(s) in front of you.

Sharing further, here is my review of Robertson's more recent book called "Designing Intranets".

Intranets are complicated. And most of the complexity is hidden from view. Organizational, technical, business process, and stakeholder (political) complexity makes Intranet design work hard hard hard. It's only when you try to redesign or re-architect an Intranet does the true nature of this complexity start to become apparent.

Slicing through the confusion of how to develop a winning Intranet strategy and execute it with precision is what Designing Intranets is all about. In James Robertson's characteristic clarity, his book breaks down the elements of creating sites that work into understandable and digestible pieces, and presents them in a logical, top-down fashion.

Take if from somebody who has the battle scars of leading the redesign of DreamWorks Animation's Intranet, this book is your new best friend because it gives you a safe place to begin thinking about what you need to do, and how you need to go about doing it.

I wish I'd had both of these books prior to hiring on at DreamWorks Animation. Both are worth the investment. I recommend them unconditionally.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
1 of 1 people found the following review helpful By Jane McConnell on October 18, 2011
Format: Paperback
I'm an intranet strategy consultant and have a client (global company, UK headquartered, 20,00 employees) whose top executive manager read this book on a plane trip.
He came back to the workshop I facilitated a month later totally convinced of the value of intranets.
Although this book was written for intranet teams, it seems to serve a general purpose of communicating intranet value to management.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
Format: Paperback
"What every intranet team should know" is beautiful book - it's beautifully printed, t's easy to read, it's got easy-to-engage-with pictures and diagrams throughout, and the content itself is good. It's the sort of book that you buy and give to others who don't know what you do in the Intranet world ... whether they are your manager or spouse. It provides a concise overview of the role of the intranet, the intranet team, and the various activities that go into making the intranet valuable. For all of these reasons, the book is a great and highly recommended addition to your intranet bookshelf, or to the justification within your firm about what you do.

On page 34, James talks about the "traditional intranet" being heavy on a content and communication focus, whereas the business-focused intranet adds greater attention to collaboration and activity. While James advocates these third and fourth purposes of the intranet in chapter 2 (the four purposes of the intranet), I think that the remaining chapters make a more solid contribution to purposes 1 (content) and 2 (communication). Eg, there's a chapter on delivering great content (from p.67) that focuses on purpose 1, and another chapter on planning intranet improvements (from p.89) focused in the same place. Thus in my view, the book raises the prospect of a greater role for collaboration and activity on the intranet, but doesn't give them as much space and focus as the two fundamental purposes.

Michael Sampson
Collaboration Strategist
Author, Collaboration Roadmap, User Adoption Strategies, SharePoint Roadmap for Collaboration, and Seamless Teamwork
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
Format: Kindle Edition Verified Purchase
I found several new ways to look at intranet design, and approaches to follow that will make an intranet team more effective.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again