A practical, point-by-point guide to every major supervisory issue, this sixth edition contains new discussions of such topics as the ways in which recent environmental trends and innovations affect productivity; the impact of competency guidelines, computer surveillance and expanding employee rights on a supervisory's ability to manage; and recent developments in entrapreneurship, no-fault absenteeism, and "new age" business culture. Other features of this edition include checklists to help readers plan their careers, manage time, and cope with stress.
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Most Helpful Customer Reviews
14 of 15 people found the following review helpful:
4.0 out of 5 stars
Thorough and Comprehensive,
By
This review is from: What Every Supervisor Should Know (Paperback)
The most surprising part of this text and workbook was not only its thoroughness, but the author who was kind enough to send me these books, free, when I was desperate to get training materials for a supervisory training course.
These books have twenty-one trigger cases, which is Mr. Bittel's name for case studies. They cover a vast array of topics which can be incorporated in a training program, but probably not as a stand-alone training program. It is set-up more for the undergraduate who plans to take a semester-long course in supervisory skills. But, just when you assume that managers and supervisors "should know" several topics in this book, you get the unfortunate surprise of your life, and learn that there are things here you can still use. This is a great sourcebook rather than a stand-alone training program. I recommend it on that basis. Thank you again for your kindness, Mr. Bittel.
3 of 4 people found the following review helpful:
4.0 out of 5 stars
A textbook for Supervisor Training,
By BErdogan (United States) - See all my reviews
This review is from: What Every Supervisor Should Know (Paperback)
Bittel's "What every supervisor should know" was probably written as a textbook, and I think it can be used as part of a supervisory training program. The book is a collection of topics derived from fundamentals of management, organizational behavior and human resources management textbooks routinely used in business classes. It is nice that all this information is presented and interpreted with supervisors in mind. I don't think the book is for the casual reader, but as part of a course incorporating discussions with a facilitator, it should do the job. It is not the most user friendly book I have seen, with little use of color or pictures. However, it has short cases at the end of the book which could be useful as part of classroom discussions.
7 of 10 people found the following review helpful:
4.0 out of 5 stars
Just my opinion,
By
This review is from: What Every Supervisor Should Know (Paperback)
Started using this book in a Supervision class I took at Purdue Unversity in 1987, and used it as a reference til I bought the 1990 printing in 1995 on sale at a local bookstore. I will be using the latest printing as a textbook to train foreman in my job. Very good information for a new front-line supervisor or as a reference for old pro.
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Inside This Book
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First Sentence:
After studying this chapter, you should be able to 1. Identify the level of the supervisor's position on a management team. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
copy the column headings, cost reduction committees, work distribution chart, following statements pertain, review the entire chapter, opinion about each statement, matches your opinion, disturbed employees, troubled employees, unsound practice, employee counseling, least preferable, motion economy Key Phrases - Capitalized Phrases (CAPs): (learn more)
Scoring Give, New York, Norma Jean, United States, Wagner Act, Fair Labor Standards Act, Taft-Hartley Act, National Labor Relations Act, Equal Employment Opportunity Commission, Supreme Court, Zero Defects, Activating the Work Force, Department of Labor, Grace Ming, National Labor Relations Board, Personal Effectiveness Inventory, Action Needed, Alcoholics Anonymous, Personal Development Portfolio, Rensis Likert New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
After studying this chapter, you should be able to 1. Identify the level of the supervisor's position on a management team. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
copy the column headings, cost reduction committees, work distribution chart, following statements pertain, review the entire chapter, opinion about each statement, matches your opinion, disturbed employees, troubled employees, unsound practice, employee counseling, least preferable, motion economy Key Phrases - Capitalized Phrases (CAPs): (learn more)
Scoring Give, New York, Norma Jean, United States, Wagner Act, Fair Labor Standards Act, Taft-Hartley Act, National Labor Relations Act, Equal Employment Opportunity Commission, Supreme Court, Zero Defects, Activating the Work Force, Department of Labor, Grace Ming, National Labor Relations Board, Personal Effectiveness Inventory, Action Needed, Alcoholics Anonymous, Personal Development Portfolio, Rensis Likert New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Citations (learn more)
This book cites 18
books:
See all 18 books this book cites
26
books
cite this book:
See all 26 books citing this book
- Performance Based Supervisory Development by Charles R. MacDonald on page 15, and page 23
- The Complete Guide to Supervisory Training and Development by Lester R. Bittel in Front Matter, and page 22
- Tools and Techniques (Selected topics in biology) by Geoffrey Harper on page 23
- Work/Life: Develop Confidence by Ros Taylor on page 23
- The Managerial Grid by Robert Rogers Blake on page 275
See all 18 books this book cites
- Supervising Student Employees in Academic Libraries: A Handbook by David A. Baldwin on 7 pages
- Effective Management of Student Employment: Organizing for Student Employment in Academic Libraries by David A. Baldwin on page 32, page 33, and page 54
- Building In-House Leadership and Management Development Programs: Their Creation, Management, and Continuous Improvement by William J. Rothwell on page 30, and Back Matter
- From Losers to Winners: How to Manage Problem Employees...and What to Do If You Can't by V. Clayton Sherman in Back Matter (1), and Back Matter (2)
- Building the Successful Veterinary Practice, Leadership Tools (Volume 1) by Thomas E. Catanzaro DVM MHA FACHE in Back Matter (1), and Back Matter (2)
See all 26 books citing this book
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