A 186 page "textbook", this book is a refreshing alternative to the typical, boring,"black - and - white style" textbooks written about Root Cause Failure Anlysis. Full of stories, clip art, humor and passion, this book is a practical cookbook, a moral lesson and a philosophical journey all-in one. In addition to explaining HOW to arrive at "root cause", the author also explains, through numerous examples, WHY he has developed the methods he uses. This most popular of Failsafe's publications is the basis for its four day course entitled "The Root Cause Experience."
