Customer Reviews

What People Want: A Manager's Guide to Building Relationships That Work

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Being an over achieving manager, are you surprised by being perceived as an insensitive manager by your employees?

It is not enough just getting the job done. You must also be highly sensitive to others at the workplace in order to flourish in management. Sensitivity plays a key role in building relationships with employees.

Do you really know what your employees want from you?

This book unlocks the secret of being a more sensitive manager. It is packed with diagnostic tips for identifying your insensitive behaviors, if any, and full of actionable suggestions that you can take immediately, if needed.

How sensitive do you need to be at the workplace? Terry Bacon has "Manager's Levels of Caring for Employees" for you. While you should be yourself, not faking it, you should know what is expected of successful managers in American workplace. If you decide that you are not comfortable to exhibit the expected behaviors, you should probably reconsider your career objectives.

Relationship is like a plant; you must continuously care and feed it for it to prosper. I recommend that you read this book periodically as self-examination of your relationships at the workplace. If you discover that you are exhibiting bad behaviors, you can quickly fix them by changing your bad behaviors to the more favorable ones.

This is a great book for building and maintaining good relationships not only with your employees, but also those outside of workplace with whom you wish to develop long lasting relationships.

WHAT PEOPLE WANT: A MANAGER'S GUIDE TO BUILDING RELATIONSHIPS THAT WORK is based on original research involving some 500 professionals across a range of industries who comment on the motivators which produce workplace results. Managers and business students will benefit from these real-world examples paired with nearly 200 applied practice tips, and will find a wealth of information applicable to nearly any middle-sized business structure.

Diane C. Donovan
California Bookwatch

Terry Bacon's book is a compelling guide that I would recommend to individuals who are new to the leadership arena, as well as those who are already in management. It highlights leadership theory with practical examples, and the content is laid out in easily digestible segments. Terry combines research based theory with real life scenarios which help the reader relate and apply the concepts to their own situations. I think it should be required reading for all new managers. Great book!

This book is excellent reading and should be required reading for all levels of current and prospective managers. It fits in with current modern research on people management and how to motivate employees and supports the theory that most employee productivity problems, etc, are due to poor managerial style and performance. Treating employees as human beings does wonders.