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What Do I Say: The Therapist's Guide to Answering Client Questions Paperback – May 31, 2011

ISBN-13: 978-0470561751 ISBN-10: 0470561750 Edition: 1st

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What Do I Say: The Therapist's Guide to Answering Client Questions + Where to Start and What to Ask: An Assessment Handbook
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Product Details

  • Paperback: 358 pages
  • Publisher: Wiley; 1 edition (May 31, 2011)
  • Language: English
  • ISBN-10: 0470561750
  • ISBN-13: 978-0470561751
  • Product Dimensions: 9.2 x 6.2 x 1 inches
  • Shipping Weight: 1.5 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #476,753 in Books (See Top 100 in Books)

Editorial Reviews

Review

"What Do I Say? is a useful guide for beginning psychotherapists and, therefore, is appropriate for most graduate courses on psychotherapeutic process. The book is equally useful for any psychotherapy supervisor..." (Psychotherapy, 2012)

Review

"This book is terrific. As a seasoned psychotherapist and instructor, I found it to be an intelligent and sensitive guide that will shepherd therapists through the potential pitfalls of client questions—especially those that snag us at the beginning of our careers. It is a deftly written wellspring of practical advice that will allay the anxieties of students and therapists alike."
Michael C. LaSala, Ph.D., LCSW, Director of MSW Program, Rutgers, The State University of New Jersey

"On one level, What Do I Say? is a practical "how to" guide offering some excellent suggestions for responding to the many questions that clients can ask. But dig deeper and you'll also find an in-depth exploration of the therapeutic relationship and the ways in which questions from clients are opportunities to explore and to strengthen this relationship."
Mary Kate Reese, PhD, LPC, NCC, Professor and Associate Chair, Counseling Department Argosy University

"I commend the authors for an excellent contribution to the literature on therapy process and how to navigate the many challenges we face as working clinicians. In our training, we spend so much time on the bigger picture and many times have little opportunity to try our hand at the individual questions that will surely arise in our work with others. What Do I Say? is the perfect remedy, and this is the most practical book I have come across in my training and professional development."
Raymond L. Sheets, Jr., M.A., 5th Year Ph.D. Student in Counseling Psychology Western Michigan University


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Customer Reviews

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A must read for every therapist, would-be therapist and therapy patient!
iris randall
This book guides you in understanding what is really behind clients' questions and provides tips on appropriate ways of responding.
K. Lynch
There are many vignettes with personal experiences which make the book immensely readable and relatable.
Lakeview therapist

Most Helpful Customer Reviews

9 of 9 people found the following review helpful By Vanessa VINE VOICE on July 13, 2011
Format: Paperback
This book really is fantastic. I picked it up at a store the other day and just had to have it!! It tackles the questions clients ask a therapist all throughout their therapy with you, from the initial phone call and on. The author teaches us what's behind these questions and gives clear, professional, yet warm responses that always put the client first without compromising boundaries or the therapist's personality. I'm very, very impressed and I am thrilled that a book like this is finally on the market. There is another book out there called "What Therapists Say and Why" that's about 95% useless, but "What Do I Say?" is really worth it!!
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5 of 5 people found the following review helpful By Hedda Leonard on August 10, 2011
Format: Paperback
Disclosure: I am not a psychologist or therapist. I've never been in a therapeutic relationship, and Linda Edelstein is a longtime personal friend of mine. I've always admired Linda's thoughtfulness, intelligence and creativity and this book brings out those qualities and more.

As a non-professional I quickly realized that if you are considering therapy this book is great preparation! It will answer many of your concerns beforehand. I would also recommend that the spouse/partner of such a professional read this book for a deeper appreciation of your loved one's day and the situations he or she faces but because of confidentiality cannot discuss openly.

I love how the Question and Response sections are laid out. You needn't read the book from cover to cover but you can spend time wherever your interests are aroused. You may even become a better listener by seeing how skillfully Linda responds to her patients' questions while giving them the opportunity to feel, think, and behave in new ways.

If Linda weren't such a dear friend, I would want her to be my therapist!!!
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4 of 4 people found the following review helpful By Lakeview therapist on November 14, 2011
Format: Paperback
I am a psychologist who is not new to the field, yet found the book to be extremely helpful. The practical and professional answers to both common and more unusual questions are grounded in a solid ethical and respectful stance. All are geared toward moving the therapy forward to self understanding and healing. Issues of boundaries, religion, personal questions, diversity and sexuality come up routinely in therapy sessions and this book addresses these and other questions with practicality,wisdom and humor. There are many vignettes with personal experiences which make the book immensely readable and relatable.

I have bought this book as a gift for two family members who started to read my copy and wanted one. One was a psychiatrist and one a social worker. I recommend it for anyone in the field of mental health as a book which is a good read from start to finish, and then as a reference book to refer to as situations emerge.
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3 of 3 people found the following review helpful By inkspot on August 25, 2011
Format: Paperback
This book is a MUST HAVE for everyone, not only therapists. At a recent party, I passed it around to my friends and family, some of whom are doctors, house painters, carpenters, teachers, architects and lumberjacks. All of them found a section in this book that they could relate to. For example, my cousin was reading what Dr. Edelstein wrote about boundaries and came to understand why her therapist did not attend her family party, even though she had shared so much with her therapist and felt like she was part of the family.

Dr. Edelstein writes with warmth and understanding. The question and response format makes it easy to pick up and read at any time. I am a retired social worker, and I wish Dr. Edelstein would have written this book when I was practicing because it so useful and insightful. It is a "go-to" book...I love it.
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2 of 2 people found the following review helpful By iris randall on September 5, 2011
Format: Paperback
A must read for every therapist, would-be therapist and therapy patient! The authors analyze the dynamics of the therapy relationship in a way that is candid, informative, sensitive and incredibly readable. I wish that I had read it while I was in therapy. Five stars and thumbs up!!!
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1 of 1 people found the following review helpful By Siobhan on June 15, 2013
Format: Paperback Verified Purchase
This book has been extremely useful and it is genuine and well-organized. The authors take a very compassionate and mature stance. Broken down into categories and sub-categories in an extremely organized, succinct manner. To every client question there are very specific alternative responses are given.
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