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What She's Not Telling You: Why Women Hide the Whole Truth and What Marketers Can Do About It [Paperback]

Mary Lou Quinlan , Jen Drexler , Tracy Chapman
4.3 out of 5 stars  See all reviews (18 customer reviews)

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Book Description

November 1, 2009
Discover the remarkable Whole Truths that can help you trump your competitors in today's hard-fought female market. Once you know What She's Not Telling You, you will never listen the same way again.

Have you ever rejoiced as women raved about your product in research only to discover months and millions of lost dollars later that they've all changed their minds? Ever wonder why even successful fashion retailers misfire with women over 40? Or if moms are really as ''squeaky green'' as they claim to be? If women say they're tired of seeing supermodels in ads, do they mean it? (Would you even know it if they didn't?)

Get ready to hear the whole truth about the Half Truths that can undermine your best-laid plans with women. For the past decade as partners in the powerhouse consultancy Just Ask a Woman, Mary Lou Quinlan, Jen Drexler, and Tracy Chapman have been changing the way marketers listen to women. Inside this book they share their best Power Listening strategies, honed during their groundbreaking work on behalf of global leaders in dozens of industries. They will save you from wasted research and marketing mistakes before it's millions of dollars too late.

In this provocative, tell-all book, you will learn how to detect women's hidden Half Truths and to dig deeper to the Whole Truths that drive brand leadership, relevance, and growth. Inside you'll find

  • The five key motivators that drive women s Half Truths and how to overcome them
  • Compelling cases of Whole Truth marketers (and those shortchanged by Half Truths)
  • Techniques to break Half Listening habits that sabotage Whole Truth insights

Praise for What She's Not Telling You:
''I believe this highly readable book, founded on years of personal research and brought to life through vivid case histories, will be a goldmine for marketers.''
--John E. Pepper, former CEO and chairman, Procter & Gamble Company

''As the father of four daughters, I tried to understand women. As the founding editor of People, I had to understand our predominantly female readers. If only I had had Mary Lou Quinlan's book back then! It is, so to speak, the Mother Lode of insight and counsel. And that's the whole truth.''
--Richard B. Stolley, senior editorial adviser, Time Inc.

''Focus group, schmocusgroup! This book helps you listen between the words to get to a woman's real bottom line.''
--Donna Hanover, broadcast journalist and former First Lady of the City of New York

''Much research is wasted because it fails to understand the psychology that influences women's responses. A must-read for any results oriented marketer.''
--Roy Bostock, chairman, yahoo! Inc.

Gold medal winner in the advertising category of the 2010 Axiom Business Book Awards!


Frequently Bought Together

What She's Not Telling You: Why Women Hide the Whole Truth and What Marketers Can Do About It + Why She Buys: The New Strategy for Reaching the World's Most Powerful Consumers + Don't Think Pink: What Really Makes Women Buy -- and How to Increase Your Share of This Crucial Market
Price for all three: $39.62

Buy the selected items together


Product Details

  • Paperback: 170 pages
  • Publisher: Just Ask a Woman (November 1, 2009)
  • Language: English
  • ISBN-10: 0982393806
  • ISBN-13: 978-0982393802
  • Product Dimensions: 5.5 x 0.5 x 8.3 inches
  • Shipping Weight: 4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Best Sellers Rank: #221,428 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

CEO Mary Lou Quinlan is an internationally recognized marketing strategist with 30 years experience advising blue chip clients. She's the author of two rule-changing books, Just Ask a Woman and Time Off for Good Behavior, has written for national women's magazines, and has been a correspondent for CBS News and a prime-time ABC-TV personality. She founded Just Ask a Woman with codirectors Jen Drexler, a highly sought-after trend tracker, content creator, and keen strategist; and Tracy Chapman, a fearless ethnographer and deft planner who has delved into consumers' minds and homes. Mary Lou, Jen, and Tracy have built reputations as acclaimed speakers, sharing insights at client conferences and industry events around the world.

Product Details

  • Paperback: 170 pages
  • Publisher: Just Ask a Woman (November 1, 2009)
  • Language: English
  • ISBN-10: 0982393806
  • ISBN-13: 978-0982393802
  • Product Dimensions: 5.5 x 0.5 x 8.3 inches
  • Shipping Weight: 4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon Best Sellers Rank: #221,428 in Books (See Top 100 in Books)

More About the Author

Mary Lou Quinlan has written inspirational features for Real Simple, O, the Oprah Magazine, and MORE, and other magazines and, is the author of the books Just Ask a Woman, Time Off for Good Behavior, and What She's Not Telling You.

Mary Lou's latest venture is the launch of The God Box Project, including a new book The God Box: Sharing my Mother's Gift of Faith, Love and Letting Go (Greenleaf Book Group, April 17, 2012), as well as a one-woman, one-act performance, an app, and a series of short films. The God Box project tells the story of Mary Lou's personal transformation, thanks to the remarkable discovery of her mother's unique ritual for resolving her most heartfelt wishes and worries.

She is the nation's leading expert on female consumer behavior, and as the founder and CEO of marketing consultancy Just Ask a Woman and Mary Lou Quinlan & Co. has interviewed thousands of women about their lives. Mary Lou has keynoted hundreds of conferences around the U.S; has appeared on television programs such as The CBS Early Show, Good Morning America, and the Today show; and has been profiled in The New York Times, the Wall St. Journal, and USA Today, among many other media outlets.

Mary Lou is Jesuit-educated with an MBA from Fordham University and an honorary doctorate in communications from her alma mater, Saint Joseph's University in Philadelphia, where she earned a BA in English. She and her husband, Joe Quinlan, live in New York City and Bucks County, Pennsylvania, along with their dog, Rocky.

Customer Reviews

I found it a easy and entertaining read with simple, straightforward observations. Maria Ross  |  5 reviewers made a similar statement
This is a great book for all marketers. Nicole B.  |  3 reviewers made a similar statement
Most Helpful Customer Reviews
4 of 4 people found the following review helpful
5.0 out of 5 stars mucho insight November 14, 2009
Format:Paperback
when I read this I go "yeah, that makes sense, why didn't I think of that." It's that kind of book, where you feel that you are getting new and wonderful insights on every page. The info is well packaged and simply presented--easy to digest. Terrific book for all marketers, advertising people, and any person with a new product or service. What's really weird is that you kind of read it thinking about all the women you know, including daughters, mothers etc...
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1 of 1 people found the following review helpful
5.0 out of 5 stars Must read November 23, 2009
Format:Paperback|Amazon Verified Purchase
For more than 40 years I have tried to tune my male ears and pysche to the complications of women. Ms Quinlan pulls back the stylish cloak and patiently and simply reveals some of the most perplexing secrets of why women say what they do. And most importantly what they don't say and how to hear it. Anyone wishing to understand the why and how of female shopping and buying should spend time with this fascinating book. If you sell to a woman, work with a woman, live with a woman, know a woman you'll get something from this book.

donbrown
Principal brownchild ltd inc Houston TX
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1 of 1 people found the following review helpful
5.0 out of 5 stars Great for All Marketers November 18, 2009
Format:Paperback
This is a great book for all marketers. It really gets to the heart of consumer research, and why it is so important to ask the right questions vs. hearing what the brands want to hear. Kudos for calling out Olay for listening to the "whole truth" vs. the "half truth" in product development and marketing.
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1 of 1 people found the following review helpful
5.0 out of 5 stars A must read for anyone interested in marketing November 12, 2009
Format:Paperback
This book makes marketing to women seem as easy as 1,2,3! The book is quick, informative and an easy way to discover the TRUTH, yes the real truth about how to ask women the right questions and how to decode their responses. As page 81 assures, you can actually decipher the meaning of "YES!" The authors address half truths, good intentions and how to really find out what it is women want in marketing.
This book would serve as a great gift for any marketing student who is ready to find out the truth beyond the textbooks. This may be a quick read but it's packed with essential information and amazing breakthroughs, I absolutely recommend getting this book for yourself or someone you love.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Wealth of knowledge November 9, 2009
By Amy M.
Format:Paperback
Such an easy, fun read! I read it in 3 quick sittings after work. As a marketer, I wish I had this book to read during the first week on the job. As a woman, I found myself wishing every man would read this book so they would understand how we tick. The entire chapter on women as martyrs was dead on!
I cringe when I think of the the million dollar decisions I've seen made in the race to the finish line based on bad statistics or a hot shot creatives favorite idea. There is so much more to understand beneath the surface if marketers take the time to really listen. I felt like I was cheating with the breadth of depth of knowledge that was present. It should be required reading for anyone trying to understand marketing or understand women.
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1 of 1 people found the following review helpful
5.0 out of 5 stars NOT Bored By This Marketing Book! November 9, 2009
By Joey S.
Format:Paperback
This book is fantastic for several reasons....1. because it reveals (finally) how focus groups are invalid, guided, or used incorrectly 2. because women have a language unto themselves but are dying to be called out and forced to tell more especially about products, brands and services 3. because it is a quick read that will make you a brand hero if you follow Quinlan's wisdom. I read this over a weekend and rewrote my business plan and realized how I can save my company $$$ by rethinking our listening.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Entertaining and Insightful November 9, 2009
By reader
Format:Paperback
This book is fabulous! It really opened my eyes regarding the mistakes marketers make when they don't know how to interpret what women tell them. The book is packed with real-life examples of marketing gone right, as well as wrong, and explains in witty and engaging detail the reasons why. It provides a new way of listening to women to avoid costly marketing mistakes and is jam-packed with amusing stories to illustrate its points. It is a must read for any business, but also deserves a larger audience for the insights it provides into how women really think. Its valuable lessons can be applied to a wide range of situations.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Put this in your marketing toolkit. November 9, 2009
Format:Paperback
What She's Not Telling You is a great tool for anyone who is now or will ever be in the business of marketing to women, or quite frankly anyone interested in getting to know the mind of women better. Written in clear, lucid prose, the book is organized to help you understand issues and their relevance in a manner both commonsense and revealing. I found myself reading things that helped me reinterpret thoughts and misconceptions I held, but also ways to organize my thinking about strategies for getting messages across in an authentic way. I recommend this book highly.
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Most Recent Customer Reviews
4.0 out of 5 stars From a Branding Expert: This book is extremely valuable
As a brand strategist myself who just wrote a book called Branding Basics for Small Business, I found this book extremely valuable and eye-opening about how to "tease out" the... Read more
Published on November 15, 2010 by Maria Ross
4.0 out of 5 stars Whether you're marketing to women or writing for them, read this book.
When Jen Drexler gave me a copy of her book, I figured it would just be a nice trip down memory lane to my days working in advertising. Read more
Published on August 21, 2010 by Jen Singer
5.0 out of 5 stars Telling the Truth!
Amazing! Once again, Mary Lou, Jen and Tracy touch the reality of what's going on with women in America today. Read more
Published on March 11, 2010 by Ellen Dracos Lemming
5.0 out of 5 stars Enlightening and Powerful Information
This book is so spot on in getting into the psyche of women in our culture and bringing to light a good deal of our shadow. Read more
Published on January 29, 2010 by Wendy Parsons
1.0 out of 5 stars Half-baked
For genuine and more considerate insight into what women want, read:

Toward a New Psychology of Women, by Jean Baker Miller. It's a classic and still holds up. Read more
Published on January 22, 2010 by Marie McNeely
3.0 out of 5 stars Thinly disguised white paper/sales pitch for ther marketing services
Pros:
- I really enjoyed the writing style, and zipped through the book in about 4 hours flat
- Worth five bucks on my Kindle
- They opened my eyes up to the idea of... Read more
Published on December 27, 2009 by Dana K. Todd
5.0 out of 5 stars Must Read for All Marketers and Brand Leaders
The thought-leaders at Just Ask a Woman have an ongoing mantra when it comes to how brands should be marketing to women: "Start marketing with women, and stop marketing to them. Read more
Published on December 4, 2009 by Patricia Minglin
1.0 out of 5 stars Insight? I think not
You got to be kidding me. This is "new" information that women don't tell the whole truth in focus groups. Read more
Published on November 16, 2009 by D. Moore
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