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Forget about SOA (service-oriented architectures) and SaaS (software as a service), pretty web browser interfaces and Facebook, EDI and B2B, CIM and collaborative product development. Web 2.0 is all about people and tapping into what they know and want to know. It's all about people working collaboratively and sharing knowledge. It's all about making such collaborations easy and the information being shared relevant and easier to access. Web 2.0 is the entirety of technologies, products, and websites that promote two-way communication and information sharing. Web 2.0 replaces the passive surf-shop-click interaction in the "old" web with the interactivity that comes with people creating web content about all sorts of topics for all sorts of other...
