When the Little Things Count . . . and They Always Count: 601 Essential Things That Everyone In Business Needs to Know (Paperback)

~ (Author) "WELCOME TO A NEW business age..." (more)
Key Phrases: etiquette essentials, business dining, little things count, United States (more...)

Editorial Reviews

Product Description

From the Internet and e-commerce to contract work and globalization, the way we work and communicate is changing constantly. Still, one essential fact remains: We must pay attention to the little things — the details that demonstrate that we know how to communicate and interact with others on a professional level, regardless of our position or occupation. In this book, longtime business communications consultant and trainer Barbara Pachter offers 601 essential ways to approach every business situation and relationship with confidence and ease. With its empathetic tone and entertaining real-life anecdotes, When the Little Things Count . . . and They Always Count offers inspiration and advice to help get us to the next level of professionalism and success.

About the Author

Barbara Pachter is a business communications consultant, coach, and seminar leader who speaks nationally and internationally on topics including assertiveness, business etiquette, international communications, conflict, women’s issues, and presentation skills. She has conducted over 1,500 skill-building seminars for clients including Microsoft, DaimlerChrysler, Merck & Co., NASA, and Pfizer, Inc. She is the coauthor of five books on business etiquette and communication skills, including The Prentice-Hall Complete Business Etiquette Handbook, The Power of Positive Confrontation, and The Jerk with the Cell Phone. She lives in Cherry Hill, New Jersey.

Susan Magee, an award-winning writer, is the author of the humorous travel guide UFO USA and the coauthor of several other books, including Why Can’t You Read My Mind? and, with Barbara Pachter, The Power of Positive Confrontation and The Jerk with the Cell Phone. She lives with her family outside of Philadelphia.

---

Product Details Paperback: 192 pages Publisher: Da Capo Press; 2nd edition (August 22, 2006) Language: English ISBN-10: 1569242909 ISBN-13: 978-1569242902 Product Dimensions: 7.1 x 5.5 x 0.6 inches Shipping Weight: 4 ounces (View shipping rates and policies) Average Customer Review: 5.0 out of 5 stars  See all reviews (4 customer reviews) Amazon.com Sales Rank: #22,019 in Books (See Bestsellers in Books) Popular in these categories: (What's this?) #35 in  Books > Reference > Job Hunting #39 in  Books > Business & Investing > Business Life > Motivation & Self-Improvement

---

More About the Authors

Discover books, learn about writers, read author blogs, and more.

Barbara Pachter

Susan Magee

Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!

Search Inside This Book:

---

Inside This Book (learn more)
Browse and search another edition of this book.

First Sentence:
WELCOME TO A NEW business age. Read the first page

Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
etiquette essentials, business dining, little things count, professional dress, professional presence

Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States

New!
Concordance | Text Stats

Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!

Search Inside This Book:

---

Citations (learn more)

This book cites 4 books:

• Complete Business Etiquette Handbook by Barbara Pachter in Front Matter, and Back Matter
• Business Etiquette by Marjorie Brody in Front Matter, and Back Matter
• Business Etiquette-DVD/AudioCD/Book package by JWA Video in Back Matter
• Minding Your Business Manners: Etiquette Tips for Presenting Yourself Professionally in Every Business Situation by Barbara Pachter in Front Matter

---

What Do Customers Ultimately Buy After Viewing This Item?

	71% buy the item featured on this page: When the Little Things Count . . . and They Always Count: 601 Essential Things That Everyone In Business Needs to Know 5.0 out of 5 stars (4) $10.04
	9% buy First Impressions: What You Don't Know About How Others See You 4.5 out of 5 stars (30) $11.20
	8% buy Business Class: Etiquette Essentials for Success at Work 4.5 out of 5 stars (31) $13.57
	6% buy The Etiquette Edge: The Unspoken Rules for Business Success 4.6 out of 5 stars (9) $10.17

Explore similar items

---

Tags Customers Associate with This Product  (What's this?) Click on a tag to find related items, discussions, and people. Check the boxes next to the tags you consider relevant or enter your own tags in the field below.  business etiquette(4) career advice(2) charm(2) etiquette(2) manners(2) professional development(2) career(1) See all 8 tags... Your tags: Add your first tag

Search Products Tagged with   See most popular tags

---

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

---

 

Customer Reviews

4 Reviews 5 star:  (4) 4 star:    (0) 3 star:    (0) 2 star:    (0) 1 star:    (0)           Average Customer Review 5.0 out of 5 stars (4 customer reviews)		Share your thoughts with other customers:
Most Helpful Customer Reviews 35 of 40 people found the following review helpful: 5.0 out of 5 stars Quick and Easy Guide for professionals, May 11, 2001 By A Customer This review is from: When the Little Things Count...and They Always Count: 601 Essential Things that Everyone in Business Needs to Know (Paperback) I enjoyed this book. It was an easy read book that gave good examples and good advice. Many times there were situations mentioned that I would have never thought would have mattered in a business environment. I learned many things on how to handle myself and appearance in a professional way. Many of the things mentioned in the book are easy to implement and take little time, others are larger. I would recommend this book to every student before entering the business work place. 6 of 6 people found the following review helpful: 5.0 out of 5 stars Counting the Essential Little Things, June 8, 2008 By  John Krysa (Seba Beach, Alberta Canada) - See all my reviews (REAL NAME)    This book gives 601 little things that you probably already do know, but I bet that if you have to stop and think about them, you will realize that you do not remember them. A very good book that reminds us of the way to do things a little better than we were doing them now, and a reminder for the other 599 things that we were doing to keep on doing. This book gives something for everyone. I am glad that I bought it, and I will read it more than once, you can be sure of that. 5 of 5 people found the following review helpful: 5.0 out of 5 stars The Swiss Army Knife of Manners, Etc In The Business World, August 26, 2008 By  Mr. Robert C. Bonds (McAllen,TX-Rio Grande Valley) - See all my reviews I just finished this book while flying to Chicago to work with a client. While I think I am on top of my game from a business manners perspective, I found myself running a checklist on me and how I handle myself in certain business situations and yes I found some holes in my armor. This is one of those books you need to have in your reference library. We all need help in handling ourselves in business situations that require that we put our best foot forward. Just remember to refer to this gem before you make a fool out of yourself and loose a very important client or worse in our highly competitive business world.		Ad feedback   Most Recent Customer Reviews 5.0 out of 5 stars An amazing little book on manners This is trully well worth buying and reading! I needed this information 30 years ago. How nice to see something to help people be more successful by doing and saying "the right... Read more Published 12 days ago by Sebastian Dessert Search Customer Reviews Only search this product's reviews

---

Customer Discussions

This product's forum Discussion Replies Latest Post No discussions yet Ask questions, Share opinions, Gain insight Start a new discussion Topic: First post: Receive e-mail when new posts are made Prompts for sign-in   Guidelines Active discussions in related forums Discussion Replies Latest Post health Why oppose health care reform? 1111 9 minutes ago health How the Swine Flu Vaccine Will Become Mandatory and Why Most Citizens Will Take It. 275 24 minutes ago education Are we raising a Nation of Readers? 0 2 hours ago education Homeschooling101! 447 4 hours ago self-help Being Hypersensitive, Feeling others feelings "Turning Down the Noise" through addiction 80 10 hours ago self-help SUICIDE 193 1 day ago manners Emily, Amy, or Miss Manners? 7 16 days ago Search Customer Discussions Search all Amazon discussions

The Etiquette community Latest activity 22 hours ago 649 customers have contributed 395 products, 21 lists & guides and more... › Explore the community The Manners community Latest activity 21 hours ago 559 customers have contributed 381 products, 27 lists & guides and more... › Explore the community The Professional Development community Latest activity 14 hours ago 1,232 customers have contributed 543 products, 151 lists & guides and more... › Explore the community Related forums business... (2 discussions) career advice (1 discussion) charm education (114 discussions) etiquette (1 discussion) health (712 discussions) manners (1 discussion) professional... (1 discussion) self-help (265 discussions) Explore more › See all Customer Communities › Your communities

---

Listmania!

Management Books Every Businessperson Should Read: A list by Natasha   FLC 2006 STUDY GUIDE: A list by Cathy M. Carlson   Best Business Books: A list by Peter Poblano Create a Listmania! list

Search Listmania!

---

So You'd Like to...

Improve Yourself and Your Business: A guide by Natasha   Be a SUCCESS story: A guide by Penelope   Learn how to Manage and Lead your Business: A guide by Natasha Create a guide

Search Guides

---

Product Information from the Amapedia Community

Beta (What's this?)

Be the first person to add an article about this item at Amapedia.com.

› See featured Amapedia.com articles

---

Look for Similar Items by Category

• Books > Business & Investing > Business Life > Motivation & Self-Improvement
• Books > Business & Investing > Job Hunting & Careers > Guides
• Books > Business & Investing > Job Hunting & Careers > Job Hunting
• Books > Business & Investing > Management & Leadership > Motivational
• Books > Health, Mind & Body > Self-Help > Success
• Books > Nonfiction > Education

---

Look for Similar Items by Subject

Search Books by subject:
Advice on careers & achieving success
Careers guidance
Career Development
Business & Economics
Business / Economics / Finance
Career/Job
Business & Economics / Careers / General
Business & Economics / Careers / Job Hunting
Business & Economics / Motivational
Business Life - Inspirational
Motivational
Personal Growth - Success
SELF-HELP / Personal Growth / Success
Careers - General
Business communication
Business etiquette
Careers & Success


i.e., each book must be in subject 1 AND subject 2 AND ...

Ad feedback

 

Feedback If you need help or have a question for Customer Service, contact us.  Would you like to update product info or give feedback on images? Is there any other feedback you would like to provide? Your comments can help make our site better for everyone. Please note that we are unable to respond directly to all feedback submitted via this form, but we'll ask you to sign in so we can contact you if needed.

Your Recent History

 (What's this?)

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.

› View and edit your browsing history

Get to Know Us Careers Investor Relations Press Releases Amazon and Our Planet Make Money with Us Sell on Amazon Join Associates Self-publish with Us › See all Let Us Help You Shipping Rates & Policies Amazon Prime Returns Help

Canada | China | France | Germany | Japan | United Kingdom  And don't forget: Amazon Windowshop | AmazonWireless | Askville | Audible | DPReview | Endless | IMDb | Shopbop | SoundUnwound | Warehouse Deals by Amazon | Zappos Conditions of Use | Privacy Notice  © 1996-2009, Amazon.com, Inc. or its affiliates

Product Details

• Paperback: 192 pages
• Publisher: Da Capo Press; 2nd edition (August 22, 2006)
• Language: English
• ISBN-10: 1569242909
• ISBN-13: 978-1569242902
• Product Dimensions: 7.1 x 5.5 x 0.6 inches
• Shipping Weight: 4 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (4 customer reviews)
• Amazon.com Sales Rank: #22,019 in Books (See Bestsellers in Books)

  Popular in these categories: (What's this?)

  #35 in	Books > Reference > Job Hunting
  #39 in	Books > Business & Investing > Business Life > Motivation & Self-Improvement

Customer Reviews

Most Helpful Customer Reviews

35 of 40 people found the following review helpful:

5.0 out of 5 stars Quick and Easy Guide for professionals, May 11, 2001

By A Customer

This review is from: When the Little Things Count...and They Always Count: 601 Essential Things that Everyone in Business Needs to Know (Paperback)

I enjoyed this book. It was an easy read book that gave good examples and good advice. Many times there were situations mentioned that I would have never thought would have mattered in a business environment. I learned many things on how to handle myself and appearance in a professional way. Many of the things mentioned in the book are easy to implement and take little time, others are larger. I would recommend this book to every student before entering the business work place.

6 of 6 people found the following review helpful:

5.0 out of 5 stars Counting the Essential Little Things, June 8, 2008

By	John Krysa (Seba Beach, Alberta Canada) - See all my reviews (REAL NAME)

This book gives 601 little things that you probably already do know, but I bet that if you have to stop and think about them, you will realize that you do not remember them. A very good book that reminds us of the way to do things a little better than we were doing them now, and a reminder for the other 599 things that we were doing to keep on doing. This book gives something for everyone. I am glad that I bought it, and I will read it more than once, you can be sure of that.

5 of 5 people found the following review helpful:

5.0 out of 5 stars The Swiss Army Knife of Manners, Etc In The Business World, August 26, 2008

By	Mr. Robert C. Bonds (McAllen,TX-Rio Grande Valley) - See all my reviews

I just finished this book while flying to Chicago to work with a client. While I think I am on top of my game from a business manners perspective, I found myself running a checklist on me and how I handle myself in certain business situations and yes I found some holes in my armor.

This is one of those books you need to have in your reference library. We all need help in handling ourselves in business situations that require that we put our best foot forward. Just remember to refer to this gem before you make a fool out of yourself and loose a very important client or worse in our highly competitive business world.