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When Stuff Happens: A Practical Guide to Solving Problems Permanently

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Written by professional consultant Jeanne Sawyer, When Stuff Happens: A Practical Guide To Solving Problems Permanently is a book that teaches brook-no-nonsense problem solving skills for any sticky business situation. Deliberately written to help settle difficulties that interfere with daily business operations, this book is a potential lifesaver for anyone bogged down in a morass that interferes with his or her productive output. When Stuff Happens shows how to define a problem clearly, analyze it to identify the root causes, solve it with the proper action, and prove that it has been solved by measuring the outcome. A down-to-earth, practical guide created specifically to help with unexpected dilemmas.

Most people and businesses do not take a systematic approach to solving problems - we often find ourselves randomly fixing things that are "broken" without evaluating the benefits or consequences of solving the problem. When Stuff Happens by Jeanne Sawyer offers a structured, analytical, and project management-oriented view into problem solving. This book is a valuable resource for any problems encountered in life or business. Dr. Sawyer uses an easy-to-understand format, concise prose, and two well defined case studies to explain how to solve problems permanently. I would highly recommend this book to anyone looking to take an analytical approach to solving business and personal problems.