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When Teams Work Best : 6,000 Team Members and Leaders Tell What It Takes to Succeed
 
 
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When Teams Work Best : 6,000 Team Members and Leaders Tell What It Takes to Succeed [Hardcover]

Frank M. J. LaFasto (Author), Carl Larson (Author)
4.2 out of 5 stars  See all reviews (10 customer reviews)

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Book Description

0761923667 978-0761923664 August 2001 1

What makes some teams achieve extraordinary outcomes, while other fall disappointingly short of the mark?

Frank LaFasto and Carl Larson have systematically explored that question for more than 20 years. In 1989, they published the best-selling book TeamWork; What Must Go Right/What Can Go Wrong, which reported the results of an in-depth study of some of the most successful teams in recent history and identified the eight characteristics of high performance teams.

When Teams Work Best advances this groundbreaking research by probing more deeply inside the workings of hundred of teams-some effective and some faltering. For over a decade, the authors collected and analyzed responses from more than 6,000 team members and leaders across a variety of industries, in both public and private sectors, to find out exactly what conditions help or hinder teams in achieving their goals. The voices of these team members-often eloquent, always enlightening-are heard through the quotations that appear throughout the book.


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Editorial Reviews

Review

"Frank LaFasto and Carl Larson have done it again! After building a useful framework for team performance in TeamWork they have gone on to collect and analyze exhaustive data that enriches and extends their original work. When Teams Work Best is a gem of a book…. you can’t help but find it useful in today’s organizational world."

 

(LEONARD A. SCHLESINGER )

"LaFasto and Larson offer a tour de force on what makes teams successful. Building on sound theory and relying on extensive research, they offer specific, practical tools that will deliver team value. Team members, business leaders, and organization consultants should not only read, but use this work." 

(DAVE ULRICH )

"When Teams Work Best provides solid practical advice and tools for improving the effectiveness of all teams…. CEO’s take note, this one’s blunt, useful, and refreshing."

 

(RANDY HARWARD )

"This book makes collaboration a vivid and workable concept."

 

(ALLAN R. COHEN )

"Too often, books on teamwork emphasize either applications over theory or theory over application; LaFasto and Larson have effectively combined a fine balance of the two that effectively details both the ‘why’ and the ‘how to’…. An excellent resource for graduate and advanced undergraduate coursework in team development." 

(ANTHONY M. TOWNSEND )

"Duke Hospital has benefited from the ideas LaFasto and Larson present in this book and is a better organization because of it." 

(MICHAEL D. ISRAEL )

"highly readable. . .convincing. . .a must for academic collections and required reading for professionals seeking to maximize human performance and team productivity." 

(J.B. Kashner )

When Teams Work Best: 6000 Team Members and Leaders Tell What it Takes to Succeed by Frank LaFasto and Carl Larson is a practical, ‘user friendly’ guide to the harnessing power of cooperation and teamwork for increased productivity and effectiveness. Individual chapters address what makes a good team member, what makes a good leader, problem solving methodologies, and how to best promote confidence and trust. When Teams Work Best is very highly recommended for anyone charged with the corporate responsibility for cultivating business group work skills! 

(Midwest Book Review )

The authors have produced an eminently practical guide to success in collaborative teamwork. 

(Academic Library Review )

From the Publisher

"All work in all organizations is done through teamwork. Successful organizations and leaders recognize this and build work environments, structures and skills that allow teams and collaborative behavior to thrive. It's a difficult task however, and "When Teams Work Best" provides an unusually in-depth perspective into why. Based on over 6,000 interviews "When Teams Work Best" provides a rare view of the dynamics at work within organizations and among team members, and provides solid practical advice and tools for improving the effectiveness of all teams. CEO's take note, this one's blunt, useful, and refreshing." Randy Harward, Quality Director, Patagonia, Inc.

Product Details

  • Hardcover: 221 pages
  • Publisher: Sage Publications, Inc; 1 edition (August 2001)
  • Language: English
  • ISBN-10: 0761923667
  • ISBN-13: 978-0761923664
  • Product Dimensions: 9.7 x 6.5 x 1 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #223,940 in Books (See Top 100 in Books)

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Average Customer Review
4.2 out of 5 stars (10 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

15 of 16 people found the following review helpful:
5.0 out of 5 stars Comprehensive, Practical, September 15, 2002
By 
Roger E. Herman (Greensboro, NC USA) - See all my reviews
(REAL NAME)   
This review is from: When Teams Work Best : 6,000 Team Members and Leaders Tell What It Takes to Succeed (Hardcover)
Teams are everywhere-in all kinds of organizations. Some work beautifully to produce wonderful successes; others are miserable failures. Why? The authors conducted research with over 6,000 team members and discovered five factors that determine a team's success: collaboration, relationships, group processes, leadership, and the organizational environment. This book is a report of what they learned, loaded with plenty of advice for increasing team effectiveness.

After an introductory prologue, the book delivers five well-organized chapters that correspond to the factors of success. The first chapter explores what makes a good team member--abilities and behaviors that matter. What determines how collaborative someone will be in a team setting? The second chapter examines relationships among members of teams: what's most important, where are the greatest challenges, and how can you make it all work?

In the third chapter, the authors look into team problem solving. Included are the distinguishing factors of good problem-solving teams, dynamics and processes of solving problems and making decisions, and building systems that support results. Chapter four really digs into the team leader, reviewing six key dimensions of the role. This chapter alone is worth buying this book. Following the research-based model, the last chapter zeros in on the organizational environment. The authors evaluate management practices, structure and processes, and systems in an insightful look at how the environment affects team performance.

Each chapter is preceded by a one-page Snapshot that offers a valuable overview of the chapter. Two indexes and a half-dozen pages of notes add more value to this volume. Good flow, readable, and useful. Recommended as a good tool for team leaders, members, and encouragers in any organization.

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7 of 8 people found the following review helpful:
3.0 out of 5 stars Not bad, but not great., April 30, 2006
By 
This review is from: When Teams Work Best : 6,000 Team Members and Leaders Tell What It Takes to Succeed (Hardcover)
This book was O.K. but not great. The information could fit in ten to twenty pages - as in a pamphlet.
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7 of 9 people found the following review helpful:
5.0 out of 5 stars A guide to the harnessing the power of cooperation, April 11, 2002
This review is from: When Teams Work Best : 6,000 Team Members and Leaders Tell What It Takes to Succeed (Hardcover)
When Teams Work Best: 6,000 Team Members And Leaders Tell What It Takes To Succeed by Frank LaFasto (Senior Vice President of Organization Effectiveness for Cardinal health, Inc.) and Carl Larson (Professor of Human Communication, University of Denver) is a practical, "user friendly" guide to the harnessing the power of cooperation and teamwork for increased productivity and effectiveness. Individual chapters address what makes a good team member, what makes a good leader, problem solving methodologies, and how to best promote confidence and trust. When Teams Work Best is very highly recommended for anyone charged with the corporate responsibility for cultivating business group work skills!
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Inside This Book (learn more)
First Sentence:
It's a problem that holds captive the entire planet. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
when teams work best, corporate sales program, collaborative climate, effective team leaders, collaborative teamwork, communication climate, team climate, good team member, team relationships, effective team members
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Connect Model, New York, Single Question Format, San Francisco, United States, Harvard Business School Press, Fannie Mae, Harvard Business Review, Newbury Park, The Collaborative Team Leader, Academic Press, Baxter International, Free Press, General Electric, Jack Welch, Management Communication Quarterly, San Diego, Small Group Research, University of Denver
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