Whether you're on the job, at home, or with a friend, this understanding book will teach you how to minimize the negative effects of criticism and understand how and why it undermines your self-esteem. Learn to take control of your responses to criticism, analyze the motive andintent of your critic, deal with your responses, and much more.
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Whether you're on the job, at home, or with a friend, this understanding book will teach you how to minimize the negative effects of criticism and understand how and why it undermines your self-esteem. Learn to take control of your responses to criticism, analyze the motive andintent of your critic, deal with your responses, and much more.
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Most Helpful Customer Reviews
9 of 9 people found the following review helpful:
5.0 out of 5 stars
Helps people who are easily hurt by others comments.,
This review is from: When Words Hurt: How to Keep Criticism from Undermining Your Self-Esteem (Mass Market Paperback)
This book not only prevents your hurting other people with your words, but it also teaches you how to consider the motivation behind words directed at you from other people. When you learn how and why people use words to manipulate your feelings, you can alter your reaction to protect yourself from hurt.
7 of 7 people found the following review helpful:
5.0 out of 5 stars
A 'relationship' saver!!!,
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This review is from: When Words Hurt: How to Keep Criticism from Undermining Your Self-Esteem (Mass Market Paperback)
Not sure why but for the past 2-3 years I found myself dealing with some very difficult people. I knew all along that my skills in the area of communicating was lacking. I searched and searched for a book that would give me help, purchased this book and that one and came up short. Then one day I came across this book by Mary Heldmann. Read it through and knew that I had found 'the' book. I'm now on my 4th or 5th reading and still love it. This time I'm doing a study on it. If your having difficulties with people, this is the book for you.
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