Did not catch this when grabbing XCOM. Checked receipt, sure enough I see a promotion applied for $30. Checking my credit however, the $30 is listed, but then does not apply to any eligible or ineligible merchandise during cart/checkout.
I pre-ordered Bioshock Infinite 3 days ago. Got my code for Bioshock instintly but have yet to get my code for x-com or the dlc or the e-book or the $30. Should I have gotten them by now? Or is this a normal wait period? My friend who ordered the game hours after me received his codes yesterday. Also where does one go to officially ask Amazon about this?
I sent in a customer service email. Turns out they say I was sent an email with my codes. I never was but they said to just go in an buy the xcom. When I did that it applied the promotion there and the game was free. It was a little bit odd but it worked. I was sad to see the $30 while it applied to the x-com dlc, was not able to apply to the season pass for bioshock.
I pre ordered over a week ago and still haven't gotten info on Xcom or the 30 dollar 2k credit. I got the industrial revolution part emailed minutes after ordering and they just sent me a second one saying sorry for not sending this to you before. WTF. Anyone else having this problem?