Customer Reviews


292 Reviews
5 star:
 (213)
4 star:
 (48)
3 star:
 (7)
2 star:
 (4)
1 star:
 (20)
 
 
 
 
 
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27 of 29 people found the following review helpful:
5.0 out of 5 stars excellent product and company
i was very excited when i looked on amazon and found this product around $10 cheaper than on the web site from the company where i bought my refrigerator. i was a little hesitant (always being a believer in "you get what you pay for"), but figured i'd give it a try. to my surprise, the item was received only 2 days after i placed the order. i even installed it myself...
Published on November 23, 2006 by Kathleen Kattner

versus
10 of 11 people found the following review helpful:
2.0 out of 5 stars Bait and Switch?????
I don't know how this will compare to the REAL "Whirlpool" filter which I thought that I was getting! It says that it is made by Water Sentinel. That is not how it is presented so I am very disappointed.
Published 15 months ago by smokey


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27 of 29 people found the following review helpful:
5.0 out of 5 stars excellent product and company, November 23, 2006
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Amazon Verified Purchase(What's this?)
i was very excited when i looked on amazon and found this product around $10 cheaper than on the web site from the company where i bought my refrigerator. i was a little hesitant (always being a believer in "you get what you pay for"), but figured i'd give it a try. to my surprise, the item was received only 2 days after i placed the order. i even installed it myself with no problems.
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10 of 10 people found the following review helpful:
4.0 out of 5 stars Great savings in the 3-pack, January 15, 2007
Amazon Verified Purchase(What's this?)
These are the standard filters used in many refrigerators like my Whirlpool. They filter all the water used in the ice maker and the in-door water dispenser just as you would expect them to do.

The 3-pack of these is a great maoney saving costing only about $5 more than buying two of them individually.

They only rate about a 4 in the star system because they never last as long as Whirlpool says they should. The owner's manual says about 5-6 months with the sort of use we put them to, and the "change me" light comes on at about the 5 month time, and the water flow through begins to diminish about the same time. But, changing the filter at the 4-month point keeps the water taste top notch. Waiting that extra month or so gives you water that isn't as clean tasting.

Ah, well. At least you save money buying in bulk.
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11 of 12 people found the following review helpful:
4.0 out of 5 stars Good filter, August 15, 2007
By 
M. M. Williamson (Jackson, MS United States) - See all my reviews
(REAL NAME)   
Amazon Verified Purchase(What's this?)
Standard replacement filter for fridge. Works fine. Lasts 6 months. It could be cheaper but it is convenient and improves the taste of water for drinking and coffee. Shipment wasn't super quick but it wasn't bad either.
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10 of 11 people found the following review helpful:
2.0 out of 5 stars Bait and Switch?????, October 15, 2010
Amazon Verified Purchase(What's this?)
I don't know how this will compare to the REAL "Whirlpool" filter which I thought that I was getting! It says that it is made by Water Sentinel. That is not how it is presented so I am very disappointed.
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24 of 30 people found the following review helpful:
1.0 out of 5 stars Generic filter being substituted as Whirlpool brand, October 17, 2010
Amazon Verified Purchase(What's this?)
I purchased Whirlpool filters (item 4396508) as shown in the photo and described in the description. I received generic Water Sentinel filters. Probably an honest mistake, but if I wanted generic filters, I would have ordered them. I will be returning them.
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15 of 18 people found the following review helpful:
1.0 out of 5 stars FREE SHIPPING OFFER BY FILTERSFAST NOT HONORED, June 20, 2008
By 
Feedback I left regarding a recent order with FiltersFast was removed, so I'm reposting. I purchased 3 filters from FiltersFast pursuant to a BUY 3 AND GET FREE SHIPPING offer, which the ad stated SHIPS FROM AND SOLD BY FILTERSFAST, however I was charged for shipping. FiltersFast admits the ad is misleading and a violation of amazon's policies that prohibit sellers from posting seller-specific info, such as free shipping offers, in product descriptions, but refused to issue a refund.
Date: 5/19/08 Rated by Buyer: jcaffarella

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9 of 10 people found the following review helpful:
5.0 out of 5 stars Satisfied!, May 7, 2007
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Amazon Verified Purchase(What's this?)
Exact and correct item was received very quickly and at a better price than I could have found locally. Since this type of refrigerator needs a new water filter periodically, I will definitely be purchasing from this seller again.
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6 of 6 people found the following review helpful:
1.0 out of 5 stars Stinky (literally) water filter, January 28, 2011
By 
Seth Eliot (Seattle, WA, United States) - See all my reviews
(VINE VOICE)    (REAL NAME)   
Amazon Verified Purchase(What's this?)
I'll keep this to the point:
- Ordered a three-pack of the product on this page
- Product arrived and was labeled "Whirlpool" on top and "Pur" on the bottom. It appeared to be genuine OEM
- Have changed out the water filter on this fridge over a dozen times previously with no issues
- Installed one and the water took on rotten eggs (hydrogen sulfide) smell
- Water had no such smell with the previous filters
- Thinking I had one bad unit, I installed another one form the 3-pack
- It too imparted the awful smell
- Removed filter completely, smell went away
- Returned this product for a refund
- Ordered PUR QTSS Whirlpool Quarter Turn Refrigerator Ice and Water Filter Cartridge and installed it... no bad smell
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7 of 8 people found the following review helpful:
1.0 out of 5 stars NOT A WHIRLPOOL BRAND FILTER, October 20, 2010
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Amazon Verified Purchase(What's this?)
Like some other reviewers recently, I did not receive a genuine Whirlpool filter as pictured in the description. I received a "Water Sentinel" brand filter. I does fit the refrigerator--mine takes the filter in the lower grille (but it's a Kenmore made by Whirlpool). However, it's not what I believed I was purchasing. The filter itself is very lightweight which makes me question if there's as much going on on the inside as there is in a genuine whirlpool filter. Yes, the price is cheap. No, I'm not going through the hassle of returning it. But buyer beware! :(
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4 of 4 people found the following review helpful:
4.0 out of 5 stars Quick!, November 1, 2007
By 
Not sure if I could have bought this item cheaper elsewhere, but I couldn't find it at my local Home Depot, so I found it on Amazon and ordered it. I received it in about 3 or 4 days using the standard shipping, which was a lot faster than the expected 7-10 days. Works fine. Easy to install.
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