Customer Reviews

Whirlpool GH5184XPQ / GH5184XPQ / GH5184XPQ 1.8 Cu. Ft. Over the Range Microwave Oven

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At first glance this looks like quite an impressive microwave. I mean the bells and whistles alone! The thing is, it may not be safe to turn your back on this microwave. For one thing - before you use it - check to make sure that the charcoal filters that are supposedly installed are actually there! When I had a problem with my microwave (more on that later) I took the grease filters off to see how the charcoal filters were doing and there were none. Hmm - I'm sure Whirlpool would take care of that.
NOT!!! After all my warranty expired about 3 months ago so all they could do would be to refer me to someplace where I could replace them. But I said doesn't "re" mean that I'm doing something again - there were no filters in place to "RE" place. Sorry, outta luck, ma'am.

Ok, I know that my warranty expired about 3 months ago but maybe they could help me out with the crackling noise which ended up being some sort of electrical fire that was starting between the door and the inner frame. Good thing I didn't decide to go upstairs and bring down a load of wash. I may not have a kitchen. Sorry, outta luck, ma'am.

Well, it's been having this other problem. When I try to defrost foods on power level 3 the food starts to actually cook. (Forget about the laundry - this thing isn't letting me go anywhere). That problem's been there for awhile but I put up with it because - my, all those bells and whistles. Anything they could do for me? Well, they gave me a phone number for a repair shop and even told me that the minimum cost to take care of my problems would be $70.

Thanks - for nothing!

Oh, and here's the kicker. If they find that this is a manufacturing defect and issue a recall I'll be notified. But don't bother saving the repair receipt - as far as a refund - sorry, outta - well, you know how it goes.