Whirlpool GMH5205XVS 2.0 cu. ft. Over-the-Range Microwave Oven 300 CFM - Stainless Steel

by Whirlpool

Product Features

• 300 CFM Ventilation
• 1,100 Cooking Watts
• Steam Cooking
• 6th Sense Sensor
• Hidden Vent

Product Details

• Product Dimensions: 16 x 29.9 x 17.2 inches ; 70 pounds
• Shipping Weight: 70 pounds (View shipping rates and policies)
• ASIN: B002Z8041A
• Average Customer Review: 1.0 out of 5 stars  See all reviews (14 customer reviews)
• Amazon Best Sellers Rank: #601,128 in Appliances (See Top 100 in Appliances)

Product Description

Cook reheat or defrost your meals with this 1100-watt microwave that features touch controls for easy operation The removable grease filters help keep your kitchen clean while the microwave is in use

Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful:

1.0 out of 5 stars I hate this Microwave!!, March 25, 2011

By 

Whatever - See all my reviews

This review is from: Whirlpool GMH5205XVS 2.0 cu. ft. Over-the-Range Microwave Oven 300 CFM - Stainless Steel

I got this microwave as a part of my upgraded, brand-new appliances in my new home one year ago. I really liked all the features, the way it cooked, and the sleek look. I used it for basic microwave tasks--reheating, popcorn, defrosting, etc...nothing crazy.

However, after using it for four months, the magnetron fried, rendering the microwave unusable. I went through the proper Whirlpool service channels, and four house calls and one month later, I had a new microwave (the same model). Three more months go by, same thing happens again--the inside of the microwave was completely burned and fried! This time, three house calls and a month later, they had replaced the magnetron and inverter inside the microwave. Just two months after that now, THE MICROWAVE IS DEAD AGAIN!!! MAGNETRON completely DESTROYED AGAIN! It has been such a pain, dealing with all the service visits to my home and the phone calls into Whirlpool.

I have had my electricity/outlets checked by 2 professionals--that is all functioning correctly.

DON'T BUY THIS MICROWAVE!! I'm sure there is one out there that will last longer than 3 months.

4 of 4 people found the following review helpful:

1.0 out of 5 stars Bad Microwave, February 24, 2011

By 

RPeavey - See all my reviews

Amazon Verified Purchase

This review is from: Whirlpool GMH5205XVS 2.0 cu. ft. Over-the-Range Microwave Oven 300 CFM - Stainless Steel

I ordered this from Amazon. It arrived promptly as advertised. After we had it installed it worked one time. On the 2nd use some part blew up inside and it stopped working. We emailed for service and AJ Madison emailed us back 2 days later to call Whirlpool warranty service. They came out, ordered parts and it is 2 weeks later and they say parts are on backorder.....

I wish I could rate this a (0) star

2 of 2 people found the following review helpful:

1.0 out of 5 stars Third one in 2 months and still don't have a good one...waiting for parts, June 22, 2011

By 

Jack Toering "IT_Architect" (Wyoming, MI USA) - See all my reviews
(REAL NAME)   

This review is from: Whirlpool GMH5205XVS 2.0 cu. ft. Over-the-Range Microwave Oven 300 CFM - Stainless Steel

What I like about the Whirlpool/Kitchen Aid microwaves is they offer models with Accuwave cooking. When you cook at 50% power, it cooks at 50% power rather than cycling on and off at 100% power, for 50% of the time. This makes a massive difference on how things cook. We previously had a GH5184XPS with Accuwave that lasted 4 years before it stopped cooking. It was starting to not look so nice from normal use, so I decided to go with a new one instead of repairing the old one.

After the new microwave was installed, I tried a cup of water in it. When I started it, it sounded like an arc welder, and when I looked at the plastic panel on the right side where the magnetron is, it looked like an arc torch flame. I quickly turned it off so it wouldn't burn the place down. They took it back and gave me another. The very night we got it, we were making popcorn in the special Microwave Popcorn bowl, which we had used for years with our other microwaves. Within a minute, we got an "F7 - Call For Service" code. They offered to exchange it for a new one, but didn't have another, but told me they could sell me the new 5184, and "updated" model of our old one. I noticed that the new one had a broiler, slightly different menus, $50 cheaper, and we had good luck with our previous 5184. However, after it was installed, the cook said, this doesn't cook right. I checked it out. The "updated" 5184 no longer has Accuwave. That isn't how it was represented, so I gave them their $50 back and had them order another one of these from the factory. That went along for 3 days before we noticed that part way through the cooking time, the magnetron noise would stop, the fan speed up, the light got brighter, and the food stopped cooking. Since the chicken was still pink, I added 2 minutes at full power, and immediately received an F7 code. The problem actually started when it stopped cooking during the previous operation. You don't get the F7 until you try to start it again, and the magnetron doesn't start. We couldn't trust it with chicken. We avoided certain foods and alternated between manual and automatic cycles to get around the F7 codes. As time progressed, we could do less and less. Now, you can't even trust it to finish a bowl of oatmeal.

That was enough for me. There is no possibility of buying a good one from the factory, so there is no point in getting another new one. Thus, I decided I would use warranty service to see if they can put in good parts that WILL work. The dealer-recommended warranty repair source wouldn't take the job when he learned which model it was. Whirlpool got another company to come the following morning. They put a large bowl of water in the microwave to test it, and could find nothing wrong. They said their manual doesn't even list an F7 code. There is nothing easier on a microwave than a large bowl of water. I went on the internet and printed off one of a myriad of postings about F7 for this microwave model, with detail instructions on how to troubleshoot. Then I put real food in the microwave and showed them how easy it is to get an F7. Included in the troubleshooting instructions were comments from the techs that service these every day who state that they always go through the procedure to eliminate any other causes, but it always ends up being the expensive microprocessor board. The on-site techs did not follow the checklist, and called the factory. The factory told them they will send them a switch to try. (I was hoping it would be the thermal switch, but the techs indicated it was not.) The on-site techs reminded the factory that the problem starts mid-cycle. The factory came back with, as it gets hotter, the switch contacts may be increasing resistance, causing the problem. I could repeat the F7 at will. They did not check the switch for high resistance nor follow the factory procedure to troubleshoot the F7 error. Next Wednesday, the switch is scheduled to be delivered, and the techs will be returning to put it in. The service company also had little confidence in the factory's recommendation, but they have to do what the factory says. Perhaps the fist service company has gone through this before and may be why they wouldn't take the job for this model.

I've been through 3 of this model, and 4 installs, since April 5 2011, and I don't have a good microwave yet. They've eaten up more of my time than the microwave is worth. Now it's my turn. I will make it my personal mission to require them to keep sending technicians to my house to fix this model until it works as advertised, on real food, or supply me with a model of equal to or greater value, that works as advertised, for free, and with a new warranty.