Whirlpool : WFW9550WL 4.4 cu. ft. Front Load Steam Washer - Silver

by Whirlpool

Product Features

• 3.8 cu. ft. Capacity
• 12 Wash Cycles
• Steam Fabric Care System
• Sanitary, Soak, Sanitary Cycles
• Automatic Water Level Control

Product Details

• Product Dimensions: 32 x 27 x 38 inches ; 245 pounds
• Shipping Weight: 245 pounds
• ASIN: B002HMO3H0
• Average Customer Review: 1.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #244,404 in Kitchen & Dining (See Top 100 in Kitchen & Dining)

Product Description

Wash up to 18 pairs of jeans in up to 17 minutes and keep them fresh and wrinkle free thanks to this washer39s TumbleFresh option that intermittently tumbles after the cycle completes to reduce the growth of odor-causing bacteria

Customer Reviews

Most Helpful Customer Reviews

4 of 5 people found the following review helpful:

1.0 out of 5 stars Never Again, March 28, 2011

By 

G. Floyd "sunnymama" (rockville,md usa) - See all my reviews
(REAL NAME)   

This review is from: Whirlpool : WFW9550WL 4.4 cu. ft. Front Load Steam Washer - Silver

My wife and I bought a brand new Whirlpool Duet Steam washer and dryer set. We loved it for a little over a year. Then the main bearing and the pressure sensor on the washer went out. The cost to repair would have been over $1200. We didn't pay that much for the washer. I called customer service and they told me that they would not do ANYTHING after the one year warranty period expired - "NO EXCEPTIONS!!" I found it difficult to believe that a company as established as Whirlpool would have such a policy. I talked to supervisor and pressed him on the issue. The answer remained - NO EXCEPTIONS. If anything breaks after one year, it is your responsibility. I understand normal wear and tear, but I expect the main bearing on the washer to last several years. I am still stunned that a customer service supervisor would actually tell me that after one year (even a year and a day - as I asked him) they will do NOTHING. Whirlpool does not care about anything after one year. The service man that came and looked at the unit says this happens with Whirlpool often. He said LG and Samsung have better bearings and will last longer. I am still a huge fan of the front load washers and I will be shopping for a new one, but it won't be Whirlpool - never again.