|Item Weight||132 pounds|
|Product Dimensions||26.3 x 27.2 x 43 inches|
|Item model number||WTW4800XQ|
|Water Consumption||2 GPF|
|Battery Cell Type||NiCAD|
|Description Pile||AAA Rechargable|
|Average Battery Life||15 hours|
|Battery Capacity||25 milliamp_hours|
|Assembled Diameter||10 inches|
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Top Customer Reviews
I spent some time reviewing both Consumers Reports and customer reviews from Amazon and the like before purchasing a washer.
I noted a number of complaints about the new, "efficient" washers in general (not specifically Whirlpool):
1. They don't wash as clean
2. They don't rinse properly, leaving detergent residue on clothes
3. They wrinkle clothing during the new (much faster) spin cycle
4. They are noisy and take more time to do a load.
The main problem is that they all use less water than the old "Inefficient" washers, and the water they do use is cooler. Also, they often only "spin rinse" where they spin out the washing water and then spray in some fresh water while still spinning. (This is in place of a proper, old-fashioned rinse, where the clothes are agitated in a tub of fresh water.) All these changes (I won't call them improvements) are in order to save water and, more specifically, to save the energy used to heat the water. In addition, they spin much faster to get out more water so that you subsequently use less energy in the dryer.
Nice in theory, but the washing results often aren't as good.
My solution to this was to look for a washer with the most manual adjustments on it; and I chose to purchase the Whirlpool WTW4800XQ, having first READ THE MANUAL online. I discovered that, for lightly soiled clothes, I can (and do) use the "Casual Regular" cycle, which has a proper rinse instead of the spin rinse. This option also spins at a lower speed, causing less wrinkling. I can also choose my own water level. Thus, I'm basically back to how our old washer worked, with good results.Read more ›
Here is the breakdown.
Gets Clothes clean
*The overly sensitive computer
*The lid lock failure
*Tendency to go out of balance easily
*Holes in clothes
*Hot water valve may melt in time
*Chewed up several items in just a week.
*No hot water. (The machine will automatically add cold water to hot so you get cold or tepid water, not even warm). My hot water in July was 100 degrees. This is barely warm.My water temp is 148 degrees but machine will not allow you to use hot water or even warm water.
*No soak feature
*Not very quiet, makes strong computer noises. Some reviewers say it is like a hack saw. I don't think it is that bad but it is not quiet in a condo environment.
*USLESS 'Technical Dept. (Whirlpool tech dept seems to have no training. You might as well pull a girl off the register at your local market for help.)
I had read there were a few people who had trouble with the lid lock not working correctly. I thought it was just an oddball. I had to return the unit because the lid lock would not allow water into the machine as it kept locking and unlocking. (yes! the water was on!). The first load was fine. The second wash load the lid lock would not stop locking and unlocking after one hour. I'made sure the clothes were evenly balanced in the machine. So'I unplugged the machine and let it rest for 15 minutes. The same process happened again--I let the machine lock and unlock for an hour. I'unplugged it again and let it rest. Tried this several times over 24 hours to no avail. The store I bought the machine from sent a repairman. He did not fix it--the machine just happened to work.Read more ›
I find the machine relatively quiet and has a moderate wash time for a top-loader. I would definitely pick this washer again!
Most Recent Customer Reviews
I have had this washer for years and wish I could find another just like it to have when this one wears out. My favorite washer of all time and I am 73 years old.Published 12 days ago by sandy
I can't begin to express how poorly engineered this "washer" is. We have had many of the same problems other customers have and now can smell a burning smell. Read morePublished 1 month ago by Dave Huggett
I never do reviews but I am going to save you some trouble. This washer is terrible. I had to have a repair tech out 6 months ago to repair a draining issue and now the... Read morePublished 5 months ago by Msw20000
In my opinion. This washer is worthless, no exaggeration, WORTHLESS. The company won't stand up and reimburse consumers for this bait and switch scam on the North american... Read morePublished 5 months ago by Robert J Miller
This could be a good machine, but too many extraneous features make it substandard. First off, once you press "start" you can forget any changes to water temp. Read morePublished 6 months ago by James D. Stevens
Worst washer in history. Spends more time "sensing" than washing. Takes 5 times longer to fill than my old washer. Does not clean well. Read morePublished 7 months ago by ROBERT MCMAINS
These top load washers are terrible...even medium loads on the deep water, large item setting will cause shirts to sit stationery on the spin agitator and wear holes in... Read morePublished 9 months ago by gene deardorf
This piece of junk lasted two years and two months before the drum bearing went. I don't normally buy the extended warranty -- silly me -- since normally repairs early on are not... Read morePublished 10 months ago by JustTakeMyMoney