Customer Reviews

10 x 20 White Party Tent Gazebo Canopy with Sidewalls

5 star:		(10)
4 star:		(5)
3 star:		(5)
2 star:		(3)
1 star:		(16)

 

 

My wife and I attempted to erect this canopy with poor results. The poles are made of light gauge metal and the canopy material is inferior. After erecting the frame, we were discovered that the canopy did not even fit over the frame. We paid about $70 just for shipping on this product and would have to pay another $70 to return it, if they would take it back. Stay away from this company.

We didn't even get this up 5 minutes and a SLIGHT...and I mean SLIGHT wind blew and broke about 5 velcro strips. I wish I had read the first review before we bought this. We live in Mexico and so bought it and had a friend who was coming bring it to us. So...we're out the 100 bucks (cost plus shipping.) What a bummer...I'm so disappointed and don't know how the owners of the company sleep at night knowing they sell junk!
Take our advise...don't buy this item!

This canopy is one of the weakest I every put together. While putting it up I was hoping a wind did not come because the light gauge tubing would have easily bent\or the plastic connectors would crack. I reenforced the rope and spikes and still did not have the confidence it would not blow away. There was also slight tear in the seam. Good look tracking down the Confidence company ( Should be Lack of Confidence). Golf Outlets of America never responsed to any emails for help either. Next time I will spend the extra money for better quality.

When the box was delivered at my front door both ends were broke open. Therefore when it was time to assemble I believe parts were missing. There were no directions on assembly. Numbers on poles skipped in sequence. We have still not been able to assemble this tent.
This is what we recieved:
Poles numbered:
#1=4 poles #2=8 poles #3=12 poles #4=2 poles #5=6 poles
#6=6 poles #7=2 poles #10=1 pole #14=4 poles
This was a total of two bags of poles. (think we are missing a bag)
We recieved 3 bundles of tarp.
The item number on the box was SP-10 3x6M White
Very dissapointed and will return, if not to constly to return.
I will never order something like this online again.

I ordered 4 of these for a wedding. One of the boxes (there are indeed 2 boxes per tent) was a bit beat up when it arrived, so we decided to set that one up early.

The instructions were basic, but clear, and it took 2 of us 20 minutes to get it up. It seems a bit rickety at first, but if you properly assemble it and properly secure and stake the tent, the tension will make it very sturdy. As with any tent, you must use the stakes... and use them properly (2 stakes go to each leg/support). You can't expect this to stand up if you don't support the legs somehow.

Before I ordered I had contacted the company directly (to make sure they had 4 in stock) and they were courteous, answered all my questions, and shipped the items the next day.

Given the cost (other retailers have the same item for much more, and costs more to ship) and given it would cost 2x as much just to rent a comparable tent, this was a great deal!

I purchased two of these tents for my tent rental business. I figured for the price I'd try it out. I set one of them up and was very disappointed. The poles connected very poorly together and most will pull out of the plastic fittings. Plastic fittings. You read that right. I had to duct tape the poles together just to keep them from pulling apart. Three pole segments connected together equaled about a 3" sag in the middle of a 10' run. The description states heavy duty powder coated poles but they are ANYTHING but that. If you accidentally step on one on the ground you crush it. The tent is a toy. Wait till you see the stakes and rope they send with it to tie it down. Dental floss and 6 finish nails bent over on a 90. Pathetic. Luckily I was able to sell the unopened one locally at a slight loss. I simply couldn't rent these out to anyone. They WILL collapse, probably even if a bird lands on it. For comparison I pushed on the tent once set up with my pinky and sadly it swayed liked sheets in the wind. Unless you plan on using this tent on a VERY calm day and only expect one use out of it don't pull the trigger. Buyer beware!

Apparently the very last line of the product description is one that should be listed first -- all sales final.

When this tent arrived, it was the poorest quality and most flimsy tent I have ever seen. Even when wanting to return it for a better model, I'm stuck with it.

BUYER BEWARE ON THIS ITEM!

If only I had read the last line of the description and the bad product reviews, I would not be out money on this. I certainly won't order another product through this manufacturer, either!

Do not waste your money purchasing this tent. Is is cheap and not worth the money spent. It was put up and 15 minutes later it was down on the ground all bent up. I threw it in the trash.

When I say DO NOT buy from this company I mean DO NOT buy from them! Believe all the bad reviews. I was very undecided on buying after reading the bad reviews but, read good ones. I went ahead and bought one. Didn't even get the tent up and it started breaking. The legs are so tight you can't pull them up. If this is an ezup...idk??? I have a different ezup and have no problems with it. And ALL SALES ARE FINAL! All they are wanting to do for me is send me new parts. So, I have no idea how many to tell them because other than the ones that are already broke, the others are on the verge of breaking. And I can't even get the legs to go up. I would need a muscle man to do it! I would NEVER recommend this company. So, they got $145 and I'm out a tent for my wedding.

Had all the parts and worked for our Halloween party (was a little wind and it stood fine). Good Buy!